Chase Ink Card Extended Warranty Protection

Chase has one of the best portfolios of business credit cards, which offer just about everything I look for in credit cards — great welcome bonuses, big spending category bonuses, and useful perks.

There’s a lot to love about Chase’s Ink Business credit cards, from huge welcome bonuses, to big bonus categories, to rental car coverage, to cell phone protection (at least for the Ink Preferred). In this post I wanted to look at the extended warranty protection offered by Chase Ink Business credit cards.

Chase Ink Business cards have huge bonuses

If you don’t yet have a Chase Ink Business credit card, it’s worth noting that they’re offering excellent welcome bonuses at the moment:

• The Ink Business Preferred® Credit Card (review) has a $95 annual fee and offers 100,000 Ultimate Rewards points after spending $8,000 within three months
• The Ink Business Cash® Credit Card (review) has no annual fee and offers $350 when you spend $3,000 on purchases in the first three months and an additional $400 when you spend $6,000 on purchases in the first six months after account opening
• The Ink Business Unlimited® Credit Card (review) has no annual fee and offers 75,000 points after spending $6,000 within three months

These are among the best bonuses we’ve seen. The bonus of 100,000 points on the Ink Preferred is the best welcome bonus on any business credit card, while the bonuses of 75,000 points on the Ink Cash and Ink Unlimited are excellent welcome bonuses on any no annual fee credit cards. Personally I value Ultimate Rewards points at 1.7 cents each, so to me the bonuses are worth $1,275 to $1,700.

Best of all, you’re potentially eligible for all three of the cards — I have all three of them, for example.

Chase Ink Business cards offer bonus points in many categories

Not only do the cards have great welcome bonuses, but they have some of the best bonus categories of any business cards:

• The Ink Business Preferred® Credit Card offers 3x points on the first $150,000 of combined purchases per cardmember year on travel, shipping purchases, internet, cable, phone services, and advertising purchases made with social media sites and search engines
• The Ink Business Cash® Credit Card offers 5x points on the first $25,000 of combined purchases per cardmember year on office supply stores, internet, cable TV, mobile phones, and landlines, and 2x points on the first $25,000 of combined purchases per cardmember year on restaurants and gas stations
• The Ink Business Unlimited® Credit Card offers 1.5x points on all purchases

Since you can get multiple of these cards (and only one card has an annual fee), this is potentially a way to stack several great bonus categories to earn 1.5-5x points per dollar spent.

Chase Ink extended warranty protection details

While I think it goes without saying that Chase Ink Business cards have great welcome bonuses and bonus categories, let’s focus on one of the useful perks offered by all three cards — extended warranty protection. Since many people aren’t familiar with the specifics of this, I wanted to look at how this benefit works more closely.

What is credit card extended warranty protection?

As the name suggests, the idea of credit card extended warranty protection is that the credit card issuer will extend the warranty you have on select items when you use the card to pay for them. This benefit is with the credit card company rather than with the company that produced the item, so you’d have to file all claims through the Chase Benefit Administrator.

How does Chase’s extended warranty protection work?

Extended warranty protection extends the time period of the original manufacturer’s US repair warranty by one additional year on eligible warranties of up to three years. This is up to a maximum of $10,000 per claim, and $50,000 per account. Be aware that:

• You must charge some portion of the item’s purchase price to your card (or use rewards points earned on your account); it’s fine if the purchase is a gift for someone else
• The warranty is secondary to any service contract or extended warranty you have purchase or received
• Items purchased outside the US are covered as long as they are purchased with your card and have either a valid US repair warranty of three years or less, a store-purchased dealer warranty, or an assembler warranty

The following items are not eligible for this benefit:

• Boats, automobiles, aircraft, and any other motorized vehicles and their motors, equipment, or accessories, including trailers and other items that can be towed by or attached to any motorized vehicle
• Any costs other than those specifically covered under the terms of the original manufacturer-written US repair warranty, as supplied by the original manufacturer, or other eligible warranty
• Items purchased for resale
• Rented or leased items or items purchased on an installment plan and for which the entire purchase price was not paid in full at the time of the occurrence
• Computer software
• Medical equipment
• Used or pre-owned items

How do you file a Chase Ink extended warranty claim?

You need to contact the Chase Benefit Administrator as soon as possible upon learning about the product failure, no later than 90 days after the product failure. You can contact them by calling the number on the back of your Chase card.

They’ll ask you some preliminary claim information, direct you to the appropriate repair facility, and send you the claim form.

You’ll then need to submit the following within 120 days of product failure:

• Your completed and signed claim form
• A copy of your card receipt
• The itemized store receipt (if more than one method of payment was used, documentation linking the purchase back to the account must be included)
• A copy of the original manufacturer-written US warranty and any other applicable warranty
• A description and serial number of the item, and any other documentation deemed necessary to substantiate your claim; this includes bills and, if necessary, a copy of the maintenance record and receipts.
• The original repair order

Once the documents are submitted, the Benefit Administrator will decide whether your item needs to be repaired or replaced. Typically the Benefit Administrator will pay the repair facility directly, though as needed you may be reimbursed, and if that happens, it should be within five business days.

Bottom line

Typically I decide which credit card to use for a given purchase based on how many points it offers. However, credit cards often have additional purchase protection that’s worth considering as well.

Extended warranty protection is hopefully something that you don’t need a vast majority of the time, though it can be incredibly helpful in those instances where you buy something and it has issues outside the traditional warranty.

The Ink Business Preferred, Ink Business Cash, and Ink Business Unlimited, are worth using for the great bonus categories they offer, so it’s worth knowing about the extended warranty protection they offer as well, should you ever find yourself in this situation. Lastly I should mention that you should always consult your Guide To Benefits to make sure you’re up to date on the latest terms.

Have you ever used a credit card extended warranty benefit? What was your experience like?