Comparing The New Emirates & Singapore First Class Suites

Last December we saw both Emirates and Singapore introduce brand new first class seats:

When the marketing pictures came out, it goes without saying that both products looked brilliant. Here’s one of Emirates’ new first class:

And here’s one of Singapore’s new Suite:

I’ve written a full review of Emirates’ new first class already based on a flight from Dubai to Brussels, and over the weekend had the chance to fly Singapore’s new Suites from Sydney to Singapore, which I’ve shared my initial thoughts on so far.

The most common question I’ve gotten from readers is “so, which of the new first class products is better?” I think the answer is probably obvious based on what I wrote yesterday, but it seems like a topic that’s worth addressing directly.

I remember when the pictures of the new cabins came out I initially thought that Singapore’s new Suites would be more impressive. The footprint of each Singapore Suite is significantly bigger than of Emirates’ new first class, and ultimately personal space is the most precious commodity on a plane. So I was surprised to find the opposite to be the case.

Don’t get me wrong, both products are great, but…

Emirates hit it out of the park in terms of style & substance

First of all, I should mention that Emirates’ new first class uses space efficiently. The cabin has roughly the same footprint as Cathay Pacific first class, which has been around forever. There are six seats across two rows, and then two rows of business class behind first class, ahead of the second set of doors.

Purely in terms of the seat, Emirates’ new first class doesn’t seem that groundbreaking. You still only have a seat, rather than a separate seat and bed. So what makes it so good?

  • The seat is incredibly comfortable whether you’re sitting upright or lounging; the seat even has a “zero gravity” position
  • The bed is also one of the most comfortable in the sky
  • The airflow in the suite is excellent; not only can you (somewhat) control the temperature, but the suite has multiple air nozzles
  • The suite is the only fully enclosed first class suite in the sky, so for the first time you can completely independently control your preferred lighting and have full privacy, if you’d like
  • The seat has a lot of awesome gimmicks, like being able to control lighting, the virtual windows in the middle seats, and more

I think what Emirates did brilliantly is that they managed to build on something incredible without losing sight of the most basic comforts, like a comfortable mattress and the ability to control your sleeping temperature. Then they evolved that by fully enclosing the suite and adding all sorts of other touches.

I feel like Singapore Airlines took the opposite approach. I feel like their first priority was to reinvent the design, and then the most basic details came as an afterthought.

While both products are impressive, I have to say that I think Emirates’ new first class hard product is significantly better than Singapore’s new Suites hard product, despite the fact that each seat has a smaller footprint.

Are there any areas where Singapore Suites is better?

Definitely.

For the first time ever, Singapore’s new A380 has legit high speed wifi. This is such a huge improvement over their previous wifi, which was excruciatingly slow and outrageously expensive. While Singapore charges based on data usage, I thought the cost was fairly reasonable.You get 500MB of data for $30 ($20 for the next month, as a promotion), so I consider that to be solid. The wifi was so fast that I could do an Instagram Live.

Also, the bathrooms in Emirates’ new first class are quite small, while Singapore has two large bathrooms in Suites on their A380s. No, they don’t have showers, but they’re a huge step up over what Emirates has on their 777s.

Emirates’ new first class isn’t ideal if you’re traveling with someone, since there’s no option to connect suites. Meanwhile Singapore lets you form double Suites. They’re great for sleeping together, though rather oddly if you want to eat you’ll be on opposite sides of the Suites, unless you want to set up a small/uncomfortable buddy seat.

Lastly, I think Singapore’s new Suites are more stylish. Both products are great, but I prefer the colors and finishes of Singapore’s new Suites.

Bottom line

The new first class products from Emirates and Singapore are both great, and set a new standard for first class. The evolution of first class products has been nothing short of astounding. However, personally I have a strong preference for Emirates’ new first class over Singapore’s new Suites. While I commend Singapore Airlines for their innovation in general, I really think they missed some very obvious things with their new cabins, like personal air nozzles, if nothing else.

I’m curious to hear what you guys think — does the Emirates or Singapore new first class cabin impress you more?

Comments

  1. Honestly, as someone who flies with my wife most of the time, I’d choose neither of these. Singapore’s double suite is oddly configured, such that we would be very far apart from each other, except when sleeping (in an uncomfortable bed). I guess I’d stick to honeymoon style business class seats that are close together.

  2. Better question, given their similarities, is whether new Singapore suite is better than Etihad apartment class?

  3. @DTMD: same here. the products are very unappealing to me. Emirates is just tacky and SQ just weird (facing away from the windows, cubical look, wasted space).

    I honnestly think most new business hard products are better than these set ups. Sure the soft product must be insane…

    I wouldn’t pay for these products and I wouldn’t even waste miles and I have lots of miles…

  4. What’s this about a buddy seat on Singapore? Even if it is small and uncomfortable I’m curious to know more about the option, since initially it seemed like the new SQ Suites product didn’t offer anything of the sort.

  5. An important fact is that you actually stand a chance of flying Singapore’s new suite as appossed to Emirates because they’re actually refitting their fleet.

  6. Like Billiken says:

    Better question, given their similarities, is whether new Singapore suite is better than Etihad apartment class?

  7. Agree with you Ben – I first thought I was in an upmarket hospital room and found the seat oddly positioned – Their new business seat was more comfortable – I also prefer their crew and service in preference to Emirates but have yet to experience the new product of EK

  8. My wife & I would like to splurge 1 time in an up-scale first class. We prefer to fly to anywhere in Europe – SQ has a flight IAH to MAN but I don’t think it is the first class suites. Any suggestions?

  9. @SirJim
    You could do the daily Emirates tag flight from JFK to MXP, EWR to ATH or perhaps SQ JFK to FRA. You’ll be flying on the old F product in all of those cases, but I could reasonably see the SQ one being updated to a new A380 F in the near future. Not a chance with EK.

  10. Looks like the podiatrists office. Wow. fire the design team. Take off those shoes for a clipping! LOL.

  11. Trying SQ with my wife soon. Like the spacious look (“inefficient”) of SQ over EK.
    Don’t like the sound of the hard bed for SQ, or the lack of dining together comfortably….maybe a dining together setup for adjoining suites would have been better than a ‘sleeping together’ setup…although EK offers neither of these anyway

  12. Both of them are good…. though I slightly prefer EK F suites to SQ suites class. I prefer the virtual window gimmick thing more…
    Also,@debit can you just shut the f*** up!!!

  13. I read that SQ armchair can face the windows whereas I dont think that is possible with Emirates or Etihad.

  14. Singapore for the win! Was the only one in First an asked the FA if I cloud have the double Bed. Was really awsome! Tried Emirates, wasn’t good at all. The whole new First looked so cheap..

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