Having Issues Registering For The LifeMiles OMAAT Promotion?

As I first wrote about a couple of weeks ago, LifeMiles is offering up to a 140% bonus on purchased miles, which is available exclusively to OMAAT readers. As I explained, registration was required by September 18, 2017, and then miles had to be bought by September 19, 2017.

However, over the weekend many readers reached out to let me know they weren’t able to register for the promotion. I’m told there was some glitch with the online registration form, which has been fixed. You should now once again be able to register for the promotion and buy miles with up to a 140% bonus. Due to these technical issues with registering, LifeMiles has also extended registration for the promotion through September 21, 2017, with the deadline to purchase miles being extended through September 22, 2017 (the page should be updated soon to reflect that).

As a reminder, here’s what the bonus chart looks like for OMAAT readers who register and then buy miles:

LifeMiles ordinarily sells miles for ~3.3 cents each, so if you max out the promotion and buy miles with a 140% bonus, you’re essentially paying just 1.375 cents per purchased mile, which is a fantastic value.

You have to wait 24 hours from the time you register until you buy miles through the offer to get the better bonus. You should see the better bonus reflected on the purchase page once you’re eligible.

So if you’ve been having issues registering, give it another try.


  1. I am having issues with LifeMiles blocking many award seats, even in economy class! For example, DME-MUC 9am LH flight in August 2018 is available in economy everywhere, but not on LifeMiles! It is blocked every day, like many other flights. I wasted money buying LifeMiles because I need that particular flight, but LifeMiles block it.

    Do not buy LifeMiles, unless you see the flight you need bookable on LifeMiles website. The flight being available elsewhere in A* does not mean you can book it with LifeMiles.

  2. In the interest of disclosure, is OMAAT being compensated for these promotions? It seems they are being advertised with some frequency.

  3. @george Probably. Every blog needs to be financially viable. Being paid to bring good deals to us readers? Sounds like a win-win to me. Keep posting Lucky. I love your blog.

  4. @ George — Not being paid a dime to promote this sale. Nothing in it for me, other than getting you guys a great deal. 🙂

  5. @ Tammy Lau — That would be a 40% bonus, not a 140% bonus. For example, try entering 101,000 miles, and you should see a total of 242,400 miles.

  6. I entered 101000 and the total said 227250 instead of 242000. Anyway, the website seems not functioning properly on my end because I tried to do a search from New York to Almaty and it just kept loading and loading. Or it’s not giving me return options. Hey Lucky, you use this website often??

  7. well, you still cannot enter the promotion for the 140% bonus on life miles – even your link does not work …their website does not allow you to enter your life miles number .. you can only hit the the ” register ” button – but nothing happens.
    Can you please look into this ?

  8. @Ritchie I subscribed to the promo a couple of minutes ago and everything seems to be ok, what if you try again and enter your LifeMiles number in the box at the bottom of the page and then press “Register”, you will see a message like “Thank you for subscribing to the promotion…”

  9. I received the proper bonus. However, the LifeMiles site will not let me use the miles. When I select the flights on a partner, the website reports an error after selecting the available sites. So I called into the main phone number twice. Both times the service agents got the same error. Both times I was told to email support with my requested, a screen shot of the error, AND a full color copy of my passport. I explained the security issues of emailing a passport, but both times I was told that is the only way to process my request. Any suggestions on how not to lose the money I just spent on miles without email my passport? Thanks in advance.

  10. Hi Lucky! Q regarding LH First availability (I saw you did a post on it last year but it doesn’t seem to be accurate anymore). United is showing First Saver availability BOS-FRA on Thu but LifeMiles is only showing Wed AND Fri. No Thu. Does anyone have any thoughts on how to trick it into showing Thu as well?

  11. I registered yesterday and received the email earlier today. It has been greater than 24 hours since I registered and this is the response I get when I follow the link in the email.
    “This promotion is not available. For further assistance, send a message to LifeMiles Support.”

    I attempted to buy miles the normal route after signing in and the extra bonus does not apply. UGH!

  12. Alert: LifeMiles is a MESS. They updated their booking site to a completely new look (a tad faster) last night, but it would continue to error so they rolled it back this morning. Now they’re trying the roll out again but it’s still erroring. Fingers crossed they will roll it back cause I can’t book my flight for tomorrow. Tried calling and phone agents are down in the gutter too… I can’t believe I just spent $3,333 on their miles when their tech is garbage and phone agents are helpless. Why would you perform a major production roll out in the middle of a day after multiple failures?? Disaster! Sorry. Done venting. Thanks for everything, Lucky!

  13. I’m unable to buy miles with an Amex Platinum. Is using an Amex not an option at all? The 5x bonus is the only reason I’m not trying to use my Chase Sapphire Reserve instead.

  14. @ Nash D: You may have to call them. I got an error online but they were able to do it over the phone (using Amex Plat). At this point though, I am regretting it as there doesn’t seem to be a way to actually redeem the miles so save your money. Phone agents were useless. They said to take a screenshot of the booking page, and e-mail it along with passport info, etc. They will get back within 24 hours. Ridiculous!

  15. @George – Thanks, I tried doing it over the phone as well, but got declined there too, so was wondering if it was something odd going on.

    I’ve actually redeemed miles with them earlier this year – the website award search engine is terrible, and phone agents are generally clueless, but they are able to manually put itineraries together if you are able to search segment by segment. They then ask you to email screenshots and passport scans. The whole process takes 3-4 days, so it’s iffy if award availability is fluid, but that luckily didn’t pose a problem the last time. YMMV I guess.

    Thanks for the tip!

  16. OMG – I feel like I got baited too. Bought almlost $6K in Lifemiles (website had no problem taking my money).

    But try booking – flights are available but website keeps crashing! Same thing calling them…. at least they didn’t ask for my passport but wanted screenshots. These are ANA flights I’m trying.

    No choice but to try and open a dispute with Chase and hope they get my money back.

    I just txt’ed my friends and kids NOT to buy the Lifemiles.

    Lucky, based on feedback here, shouldn’t you be posting a caveat emptor!?!?!

  17. @ Mr. PC: I eventually succeeded at redeeming points for LH First on a next day flight out of MIA, but it took 13 phone calls and 2-3 hours between all the redirects. It’s doable but A LOT of work, frustration, flexibility, and uncertainty is needed. It is a rewarding opportunity but I can’t decide if it’s too risky in that regard. Agents provided a lot of conflicting information from “departure is too soon” to “we can’t book it either since site is down” to “we can’t see the same availability that you can”. In addition, their availability does not match that of United – so you have to use their site (when it works) and it’s a complete guessing game which flights are actually available. The post that Lucky had from last year regarding a “secret trick” to check seats does not apply anymore. What you see on LifeMiles is what you get.

    I understand that Korean Air has a similar, prolonged booking process (never actually tried it for THAT reason) but at least it’s documented. With LifeMiles, it’s been a nightmare’ish self-taught experience. If it helps, always call 800-284-2622 and press 1-(enter LifeMiles #)-3-1.

    @ Lucky: I agree with Mr. PC, a disclaimer is certainly needed for how difficult these are to actually redeem. (AND buy in the first place, in my case. I had to call.)

  18. I can fully understand the writer’s frustration …
    I personally have decided not to buy anymore LIFE MILES – and here is why.
    First of all if you happen to live in Asia – as I do – it is almost impossible to get a business class seat on any of the airlines – however they always show your flight itinerary in Economy – but charging you you miles for a business class seat …. unbelievable….
    With a few exception such as as a flight from Manila to Zurich or Lissabon you cannot get any seats all and this for over 3 months ..
    I have tried numerous times to book any possible and not so possible destination – for over 3 hours – and surprisingly always without luck … or as said with some rather annoying connection and never in Business class – or if at all the longer flight – always in Economy- but of course being charged the full amount as if you fly the whole trip in business.
    I have therefore decided to stop using Lifemiles until they get their act together …
    Adding insult to injury – with a simple example – a return in Economy ( which luckily the showed availability in economy …. not with the requested flights but at least the same day … ) for Manila to Bangkok return – will cost you 40’000 miles – that mileage ticket costs you more – than if you would buy it with Thai Airways with cash ..
    ( for calculation I took the latest promotion at 140 % more miles – which you would end up paying per mile roughly 1.3 $ )

    I am not sure, who is in charge at Lifemiles – but for sure, they need to improve massively their services offered before I would continue buying Lifemiles again .
    480’000 Miles at $6’600 is a lot of money – if you are not even able to take advantage of it in an appropriate manner .. what a shame …..

    I would appreciate comments.

  19. UPDATE- I was actually able to get Customer Support to book 2x 1st Class tix to Japan! I stressed for 24 hours, made multiple calls but the effort paid off!

    I will say getting a premium award is not for the faint of hard and requires detemination.

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