Hyatt Is Offering Up To A 10% Refund On Points Redeemed This Summer

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Hyatt has just announced a fantastic promotion for those with their co-branded credit card. Hyatt is offering those with The Hyatt Credit Card a 10% refund on points redemptions for stays between June 1 and September 5, 2017.

In order to take part in this promotion you need to register by June 30, 2017, and the 10% points refund should automatically be deposited in your World of Hyatt account 6-8 weeks after the points have been used. New cardmembers are eligible for this promotion, as long as they register by June 30, 2017. To be eligible, the entire stay has to be completed by September 5, 2017, and not just started by that date.

The above dates are based on when you stay rather than when you book, so there’s no need to cancel and rebook your existing reservations, assuming they fall over eligible dates.

Eligible redemptions for the purposes of this promotion include award stays, points + cash, suite upgrades, and dining and spa services. Airline mileage transfers and Avis car rental certificates are not eligible for this offer.

This is a fantastic promotion, and certainly makes it more tempting to redeem points during the promotion period. As a reminder, here’s what Hyatt’s award chart looks like for free night and points + cash redemptions:


So this means a Category 7 redemption will end up costing you 27,000 points per night, a Category 6 redemption will end up costing you 22,500 points per night, etc. This will certainly cause me to redeem some points during the promotion period, as in some cases it will impact whether paying cash or redeeming points is the better value.

Get 2,500 points back per night when redeeming points at the Park Hyatt Vienna

If you don’t yet have The Hyatt Credit Card, this is yet another reason to pick it up. Hyatt certainly has plenty of aspirational properties.

Redeem the two free nights from the Hyatt Visa Card at the Park Hyatt Maldives

On top of that, the card offers an annual free night certificate valid at Category 1-4 properties, which more than justifies the $75 annual fee on the card, in my opinion. Hyatt also occasionally has further bonuses for those with their co-branded credit card, like this offer (they ran a similar promotion last year). I value Hyatt points at ~1.5 cents each, so the savings will rack up quickly if you redeem any points during the promotion period.

Do you plan on taking advantage of Hyatt’s 10% rebate on award redemptions this summer?

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  1. Lucky – While I really hope your comment that “The above dates are based on when you stay rather than when you book, so there’s no need to cancel and rebook your existing reservations, assuming they fall over eligible dates” is accurate, the official rules state that “Only points redeemed between 6/1/2017 and 9/5/2017 will be eligible for this promotion.” I booked the Park Hyatt in Tokyo for a 3 night stay in August on points back in April of this year. Based on your statement, since that stay would fall within the 6/1-9/5 timeframe, I should receive 10% back (about 9,000 points). However, the 90,000 points I used to book the stay have already been deducted from my account – is this “redemption” of the points or does that only occur once the stay actually happens (since I could still cancel and technically receive my points back)? Look forward to your thoughts.

  2. I have the same question as Bob, the T&C say only points redeemed between 6/1 – 9/5 so that leads me to think I do have to cancel and rebook?

    Also, do you think Guest of Honor bookings qualify for the 10% back? Thanks.

  3. i think this is highly unfair to the people, including myself, who are denied this credit card by the financial instituiton, i would love this card but cannot get approval, i think it is very discriminatory.

  4. I have a G of H stay during this period. The reservation was made by a Globalist friend but now thst reservation appears in my profile. I have the Hyatt Credit card. Globalist does not. I sure hope I’m eligible (or at least he is) for the 10%.

  5. @Lucky — I think you may be wrong on the comment “…dates are based on when you stay rather than when you book, so there’s no need to cancel and rebook your existing reservations, assuming they fall over eligible dates.” The Terms & Conditions seem pretty clear on this.

  6. @ Josh — While I agree the terms are confusing, when Hyatt’s PR team communicated this promotion to me, they said the following:
    “Cardmembers do not need to cancel and rebook existing reservations.”

    So that’s what I’m basing this on, though I agree the wording in the T&Cs is confusing.

  7. @Lucky – it would be really great if that turns out to be the case. Thanks for clarifying.

  8. @Lucky – Does this deal apply for reservations under an authorized user? If not, anyway to transfer the reservation to a spouse’s WOH # without cancelling/rebooking (hotel is now sold out for the dates we have reserved)?

  9. @Lucky – Spoke with Hyatt this morning regarding the promotion. They confirmed that you will receive the 10% back as long as you are registered for the promotion.

    Thanks for the tip!

  10. When you say “up to 10%” does that mean there is a scenario where fewer than 10% of the points are returned?

  11. @ JR — Nope, sorry for any confusion. The “up to” part was just meant to clarify that you might not get any sort of a refund if you redeem for airline miles, etc.

  12. Just like WOH this promotion is vague and open ended . Hyatt has deteriorated to the point of no return from my perspective .Every experience with Hyatt since the inception of WOH has been fraught with ambiguity . A call to Global reservations to clarify the detail of this promotion resulted in more question than answers . Hyatt has become unreliable .

  13. First off I agree with Jeannette. Second, all the blogs, including yours Lucky, are all Hyatt this Hyatt that. WOH gutted the Hyatt brand. When are you and all your fellow bloggers going to grow a backbone and stop pumping Hyatt? Lucky, you yourself have expressed some limited dissatisfaction with WOH, but it’s so hypocritical when in the same breath you promote the brand. With that approach nothing will change.

  14. FYI – response from Hyatt noting that gifted points reservations do NOT qualify for 10% rebate:

    “On reviewing the reservation, I see that it is a gifted reservation. Moreover, I regret to inform you that if a member gifts points to another World of Hyatt member by gifting a reservation redeeming his points, the member will not receive points back and the recipient of the points is also ineligible for the 10% back on the redemption. Please accept my sincere apologies for the inconvenience that this may cause to you.”

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