On Saturday night Ford and I flew from Dallas to Frankfurt on Lufthansa in first class, which we booked using Aeroplan miles transferred from American Express.
Ideally I was hoping to route us through a hub with a flight operated by an A380 or 747-8, though everything was pretty full. I assume that has to do with Lufthansa’s pilot strike the week prior, which caused a lot of passengers to be rebooked. While I’ve flown Lufthansa first class more times than I can count, this was Ford’s first time on Lufthansa, so I was excited to have him experience “my” airline.
Lufthansa’s A330 first class cabin has a total of eight seats, spread across two rows in a 1-2-1 configuration. Nowadays Lufthansa has the same new first class product across their fleet, so the differences between planes are fairly minor.
As usual, the amenities available were pretty good, including great pajamas, slippers, and Rimowa amenity kits.
It’s great to see that Lufthansa has brought back the Rimowa kits, which I love.
Lufthansa’s catering isn’t my favorite in the world, as I find they often try too hard, and many of the dishes don’t translate in the air. It’s one of the few airlines where I prefer their outstation catering. That’s to say that I think Lufthansa’s catering is better out of the U.S. than out of Germany.
As usual, to start we were offered caviar, which was beautifully presented. While other airlines give passengers individual tins of caviar, Lufthansa has a big tin from which they serve everyone. Often this means you get a very generous portion since first class isn’t typically full, but on this particular flight seven of the eight seats were occupied, which is the fullest Lufthansa first class cabin I’ve had in a long time.
After that the flight attendants rolled around a cart with appetizers. There were three to choose from, and you could just have one, all three, or any combination. There was also salad, which I skipped.
For the main course I ordered the sautéed grouper. I don’t love grouper, but it sounded better to me than a filet of smoky beef, black pepper fettuccini, or traditional Amish turkey, which were the other options.
After that a dessert and cheese cart was rolled around the cabin. I had the pumpkin cheesecake with vanilla ice cream, which was excellent.
The meal took a bit over two hours to serve. The service was average for Lufthansa first class. The flight attendant working the aisle was efficient and professional, though didn’t show much personality. Meanwhile the galley flight attendant was incredibly charming and constantly smiling when she appeared in the cabin, so I wish she had been working the cabin.
In my experience on Lufthansa, about 10% of the first class flight attendants are pretty bad, 40% are good but not memorable, and about 50% of them are excellent. The flight attendant working the aisle definitely fit in the 40% category.
While the A330 first class cabin isn’t that wide, I find that Lufthansa has among the most comfortable beds in the sky. The bedding is fantastic, and we got nearly five hours of sleep.
About 80 minutes before landing breakfast was served. I had some fresh fruit, yogurt, and berries. Usually I look forward to the freshly made scrambled eggs as well, though there was a problem with the machine they use for that on this flight.
Another highlight of the flight was the captain. What I love about Lufthansa pilots is that they’re either on strike, or super freaking professional. I appreciate that they don’t bring their disagreements with management to work, in those cases where they decide to show up to work. 😉
- Before takeoff he announced “the weather enroute is… mediocre. Our charts say it will be bad, but I do not believe them.” Hah, sure enough he was correct.
- He used the restroom which was right in front of my seat while I was having dinner, and said “guten appetit” as he walked past
- When announcing the temperatures in German, he said it’s “unverschämt kalt,” which gave me a chuckle
We arrived in Frankfurt at a remote stand, which meant there were two vans waiting for first class passengers — one for connecting passengers and one for passengers terminating in Frankfurt. This is definitely a nice feature, though I wish they’d take a page from the Air France playbook and actually bring you all the way to the First Class Lounge, or even better, the First Class Terminal.
Lufthansa first class bottom line
Lufthansa first class is one of my favorite ways to cross the Atlantic. Lufthansa’s first class cabins are so incredibly elegant, and I find Lufthansa flight attendants working first class are among the best of any western airline, as they strike a great balance between being professional and personable.
This was a great flight, though not the best. The service was a bit slower than usual due to the full cabin, and the flight attendant working the aisle wasn’t the most personable.
Still, it was a fantastic flight, and Ford walked away from Lufthansa with a great impression (as anyone would, I would hope!).
While I’ve been enjoying trying new airlines, it’s great to go back to some old favorites once in a while.