Introduction: An Insane Week In The Sky
Review: China Eastern Business Class 777-300ER Los Angeles To Shanghai
Review: Grand Hyatt Shanghai
Review: China Eastern Lounge Shanghai Airport
Review: China Eastern Business Class A330 Shanghai To Colombo
Review: Hilton Colombo
Review: Qatar Airways Business Class A340 Colombo To Doha
Review: Oryx Lounge Doha Airport
Review: Royal Air Maroc Business Class 787 Doha To Casablanca
Review: Hyatt Regency Casablanca
Review: Royal Air Maroc Lounge Casablanca Airport
Review: Royal Air Maroc Business Class 787 Casablanca To Doha
Review: Qatar Airways Business Class A340 Doha To Colombo
Review: Saudia Business Class 777 Colombo To Jeddah
Review: Saudia Lounge Jeddah Airport
Review: Saudia Business Class 787 Jeddah To Manchester
Review: Pakistan Airlines Business Class 777 Manchester To New York
Review: Airspace Lounge New York JFK Airport Terminal 5
Review: JetBlue Mint A321 New York To Los Angeles
We had about 30 hours in Casablanca, as our flight from Doha arrived at around 7AM, and our flight back to Doha left the following day at around 1PM.
While Casablanca doesn’t have that many chain hotels, my preferred brands are well represented, as a Hyatt and Starwood loyalist. There’s both a Hyatt Regency and Sheraton, and both didn’t look especially good online.
I didn’t care which we stayed at, though Matthew is a Hyatt loyalist and needed the stay credits, so we ended up staying there. I paid a rate of ~$150 for the one night stay. The Sheraton, as a point of comparison, was ~$100.
I had arranged a transfer from the airport in advance (as I usually do nowadays), which cost ~$65. The airport is about 45 minutes from the city without traffic, and the driver who picked us up was punctual and courteous.
From the outside the Hyatt Regency looked pretty run down, so between that and the pictures I saw on the hotel’s website, I had pretty low expectations.
However, upon arriving I was very pleasantly surprised. The hotel has two sets of gates in order to enter the driveway to the hotel. The driveway has beautiful columns, and then a red carpet leading up to the entrance of the hotel.
Inside the hotel was a security checkpoint with a metal detector. I apologize in advance for the quality of the pictures of some of the public spaces, as I didn’t feel especially comfortable taking pictures, given the amount of security they had.
Inside the lobby the reception desk was located to the left, while there was a large seating area to the right.
The guy who checked us in was extremely friendly. He couldn’t have come across as more genuinely hospitable, rather than reading through the usual “welcome script.”
He thanked me for being a Diamond member, explained that I had been upgraded to a junior suite, and provided me with the hours that the club lounge was open. Within a couple of minutes I had a key for my sixth floor room.
I was assigned room 618, which was the first room on the left after turning left out of the elevator.
Hyatt Regency Casablanca floorplan
The junior suite was quite large and mostly well designed.
There was an entryway with a closet to the left and a toilet to the right.
I say “mostly well designed” because the toilet wasn’t connected to the rest of the bathroom, but rather was in a separate room right by the entrance of the room.
Past the entryway was a huge room with both a living area and sleeping area, which was separated by a TV.
The living area featured a couch and then two chairs pushed against one another across from it, with a coffee table between them.
Next to the living area and closer to the window was a rather large desk. Unfortunately there weren’t any conveniently located outlets, which seemed like a bit of an oversight.
The TV faced the bed rather than the living area, though I suspect it could be turned as well.
The bed was a bit firmer than I usually prefer, though at least the four pillows were rather plush, which made up for the firmness of the mattress a bit.
Next to the bed was a circular table with two chairs.
On the opposite side of the bed was a counter with a Nespresso machine.
The entrance to the bathroom was off the living area. One odd thing about this is that the sliding glass door to the bathroom was simply frosted, so there wasn’t much privacy while in it (I was staying alone, so of course that wasn’t an issue).
There was a sink, a bathtub, and a walk-in shower.
The shower had great water pressure and temperature control, and I appreciated the functional place that the controls were located, near the entrance of the shower rather than by the shower head, meaning you could adjust the water to the right temperature before getting in the shower.
Toiletries were provided by Pharmacopia — they weren’t memorable, other than the fact that I prefer them to the June Jacobs stuff most Hyatts have (which isn’t saying a whole lot).
The room had a pretty mesmerizing view of the city, with the mosque in the distance.
Overall I thought the room was fantastic, and I was grateful for the proactive upgrade. The bathroom setup was a bit weird, but the size of the room more than made up for it.
I’d also note that internet at the hotel was also legitimately high speed — I had no problem streaming YouTube videos, etc.
As a Gold Passport Diamond member I also had access to the club lounge, located on the eighth floor.
It was a beautiful space, consisting of one large room. On one end of the room waas a TV, while on the other end of the room was the self serve food & drink area.
There was also a meeting room at the far end of the club.
The club had a cool view of the surrounding area. The Hyatt Regency has a great location, as it’s in one of the nicer areas of town (as you can probably tell based on the below picture).
Collectively we spent many hours up there, and only ever saw one other guest. I almost felt bad, given how they had breakfast and evening snacks, and I imagine almost everything went to waste.
The club lounge served breakfast daily from 6:30AM until 11AM.
The selection included muffins, pastries, croissants, rolls, bread, hard-boiled eggs, cold cuts, cheese, salmon, yogurt, muesli, smoothies, fresh fruit, and cereal.
On top of that, omelets could be ordered as well. I believe they were prepared in the restaurant and then brought upstairs.
The guy working both mornings was an absolute delight. He was so friendly and attentive, and made a mean cappuccino.
The evening spread was available from 6PM until 8PM, and was a bit more limited.
There was cheese, prosciutto, nuts, olives, along with individual canapés on skewers and in glasses.
For dessert there were a variety of Moroccan sweets, as well as cakes and fresh fruit.
There was also a liquor selection, with some decent enough brands.
Lastly, there was freshly squeezed juice and wine.
Overall the club lounge was a great space from which to get work done, and the service was great.
Since we did some sightseeing during the day we decided to have dinner in the hotel’s Moroccan restaurant.
Once in the lobby we turned left and walked past the lobby bar.
That’s where Dar Beida, the Moroccan restaurant, was located. It was gorgeous and had traditional decor, and I sort of couldn’t believe it was inside a Hyatt.
We ordered with the set meal, which was spectacular. The food and service were both incredible, so I’ll let the pictures of the food speak for themselves.
The only other thing is that we were the only diners in the restaurant. Oh, and the entertainment was pretty amusing as well.
As far as the hotel’s other amenities go, there was a gym located on the second floor. The equipment itself was reasonably modern, though the room itself clearly hadn’t been renovated like the rest of the hotel.
The hotel also had a nice pool, which we didn’t have a chance to use.
We felt safe walking around Casablanca, though it was a bit of a culture shock in some areas. I didn’t really feel comfortable taking pictures in many areas, simply because we were the only tourists, so we stood out enough as is. The mosque was about a 15 minute walk from the hotel, and was gorgeous.
After a good night of sleep we took a taxi to the airport at around 10AM, which was an experience in and of itself.
Hyatt Casablanca bottom line
I was very pleasantly surprised by this property. While the outside of the hotel was dated, the inside was very nicely renovated. The hotel had a great location, exceptional service, and top notch Diamond recognition. Matthew and I both got upgrades to junior suites, and thought the club lounge was a great place from which to work, even if the evening food spread wasn’t amazing.
I’d highly recommend the Hyatt Regency if visiting Casablanca.