Japan Airlines 767 Business Class In 10 Pictures

Hello from Tokyo! Last night/this morning I took a Japan Airlines redeye flight from Singapore to Tokyo Haneda, following my China Airlines flights from Los Angeles to Taipei and Taipei to Singapore. The flight was operated by a 767, featuring staggered seats in business class, much like you’d find on Austrian, Brussels, Delta, etc.

I was really excited to fly Japan Airlines in business class, since my experiences in first class with them have been excellent, and I was curious to see how business class compared.

Admittedly a staggered configuration isn’t my favorite hard product out there, and these seats felt especially narrow. But for a flight which isn’t an ultra longhaul, it was perfectly acceptable. It helped that the cabin was only half full, as this configuration can feel pretty crowded when every seat is taken.

The service was pure Japanese excellence, plain and simple. The cabin crew couldn’t have been kinder or more professional. Japan Airlines nails it when it comes to service.

The downside to a flight departing at 2AM and landing at 10AM is that it’s not exactly the ideal time to enjoy service, so the meal service on this flight was pretty limited — there were some small snacks after takeoff, and then a full breakfast before landing.

I’d also note that Japan Airlines’ 767s have wifi, which worked out great, since my flight was mostly during the US business day. So I worked throughout the flight, and then slept when I landed (sort of… stay tuned for that fiasco).

Despite this not being the ideal flight in terms of timing, I loved my experience on Japan Airlines, and can’t wait to fly on their 777, which features a significantly better business class hard product.

Stay tuned for the full review, though in the meantime below are some teaser pictures.












  1. Such odd flight timings- wonder why it isn’t timed for an earlier arrival into Haneda… hard to see the benefit of a red eye that won’t get you into the office until 11 AM at earliest… unless they offer and earlier flight that arrives early AM…


  2. There is an another flight (JL36) that leaves SIN 9:50PM arriving at HND 5:00AM on a 777-200ER which will be upgraded to the newest config (Sky Suite III) cirrus seats similar to CX, AA starting mid-Aug. JL36 is geared more towards business while the one that Lucky took is leisure and eventually trans-pacific connections once HND-US daytime flight commences.

  3. There’s an earlier flight which arrives at 5:50 am in Haneda but it’s a 777 with the old business class product (angled flat sits) which is worse than those seats…

    I’ve flown this a while ago, the seats are definitely too narrow especially when you want to sleep (and with this timing you want to sleep). The problem is that the small space to put the legs below the entertainment system is both not wide enough and not tall enough and it becomes quickly uncomfortable.

    I agree with the service, it was very good service and the prawn wonton served as part of the midnight snack is the best food item I’ve ever eaten in a plane (admittedly, I’ve never flown first class just business class).

  4. Ben:

    Would love to get some mileage seats SFO to Tokyo on JAL. Which strategies would you recommend? Of course I would still call PointsPros to book, but nice to understand some of the process myself.

  5. @John H,

    I have used Point Pros twice in the past and they were great.

    However, if this is all you want. Just search on British Airways and then call AA and feed them the info.

  6. Interesting business class review for JAL… I’m going to be on a JAL business class flight from LAX to KIK and then onward to BKK and just found out that business class on this trans pacific flight is an angle flat seat? Who’d thought? Sure not looking forward to that. Curious if you have ever reviewed that LAX-KIK flight.

    Love reading your blog!

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