Review: Etihad First Class Lounge Abu Dhabi Airport (AUH)

Review: Etihad First Class Lounge Abu Dhabi Airport (AUH)

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NAME: Etihad First Class Lounge
Airport: AUH
DATE: December 2023
REVIEW RATING:
BEN SAYS: The Etihad First Class Lounge Abu Dhabi has elegant decor, great restaurant quality dining, and shower suites. However, don't expect much in the way of amenities otherwise.
15
The Long Way to Abu Dhabi
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During my review trip, I had the chance to check out Abu Dhabi Airport’s new Terminal A, which is such a massive improvement for the airport. I visited all the lounges in the terminal, including the new Etihad First Class LoungeEtihad Business Class Lounge, and Pearl Lounge. In this installment, I’ll be reviewing the Etihad First Class Lounge, which I visited prior to my Etihad A380 first class flight.

While the new Etihad Business Class Lounge is impressive and a huge improvement over the old one, I’m a bit conflicted on the new Etihad First Class Lounge, and I think I actually preferred the old lounge?

On the plus side, design-wise the lounge is elegant and feels high-end. Furthermore, the lounge has excellent a la carte dining, and friendly service.

However, the lounge is otherwise lacking amenities — the lounge doesn’t have a bar, it doesn’t have nap rooms, it doesn’t have a gym, and it doesn’t even have a smoking room. Now, some of those amenities are available in the business class section of the lounge, and you can head over there, but that’s not the same thing.

So I’d say this lounge is beautiful and great for a quick layover and a tasty meal. However, I wouldn’t plan on spending a long time here and having a blast, as there’s just not much to the lounge.

Etihad First Class Lounge Abu Dhabi location

For context on the location of the Etihad First Class Lounge Abu Dhabi, below is a map of the terminal.

Abu Dhabi Airport Terminal A map

The Etihad First Class Lounge is located on the north side of the terminal, between the C gates and D gates.

Etihad Business Class Lounge Abu Dhabi signage

The lounge’s entrance is closest to gate C29, so if you don’t see signage for the Etihad Lounge, go in the direction of that gate.

Abu Dhabi Airport Terminal A

While the Etihad First Class Lounge and Etihad Business Class Lounge are in the same complex, they have separate entrances. The Etihad First Class Lounge entrance is to the east of the Etihad Business Class Lounge entrance. So if you’re facing the entrance to the business class lounge, keep walking right a bit further, and you’ll eventually see the entrance to the first class lounge.

Etihad First Class Lounge Abu Dhabi exterior

Inside the entrance will be Etihad representatives who admit you to the lounge. While there’s an escalator leading up to a level, that actually goes to the business class section of the lounge.

Etihad First Class Lounge Abu Dhabi escalator

Instead you’ll be advised to get into the elevator and go to level six, which is the top floor of the lounge.

Etihad First Class Lounge Abu Dhabi elevators
Etihad First Class Lounge Abu Dhabi signage

Once you exit the elevator on level six, turn right, and you’ll see the entrance to the first class section of the lounge.

Etihad First Class Lounge Abu Dhabi escalators
Etihad First Class Lounge Abu Dhabi entrance

It seems that the staff at the entrance call ahead when someone eligible for access heads from level three to level six, because the person at the entrance to the first class section of the lounge knew to expect me.

Etihad First Class Lounge Abu Dhabi hours

The Etihad First Class Lounge is open 24/7, given that Gulf carriers operate flights all hours of the day and night, so the lounge never closes. Etihad has a very small first class footprint, so the lounge should really never be crowded, even during peak periods.

Etihad First Class Lounge Abu Dhabi entry requirements

The Etihad First Class Lounge Abu Dhabi is open to all Etihad first class passengers, and that’s a product most consistently offered on flights to London, New York, Geneva, and Washington. On top of that, Etihad Guest Platinum members can access the lounge, and can bring one guest with them.

Etihad passengers traveling in economy or business class can also buy access to the Etihad First Class Lounge. I believe the current cost is $150 or 20,000 Etihad Guest miles for up to four hours, or $180 or 24,000 Etihad Guest miles for four to eight hours.

Etihad First Class Lounge Abu Dhabi seating & layout

The Etihad First Class Lounge Abu Dhabi takes up a small portion of level six of the main Etihad Business Class Lounge, but it’s still plenty large, and an oasis of calm. The first class section of the lounge feels way higher-end than the section dedicated to business class.

The entire lounge has a black carpet with a white and gold pattern. There’s a central walkway leading down the entire length of the lounge.

Etihad First Class Lounge Abu Dhabi walkway
Etihad First Class Lounge Abu Dhabi walkway

As you enter the lounge, there are first some swiveling chairs where you can plop down, though it doesn’t seem like guests use them often.

Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating

As you keep walking down the lounge, on the right you’ll see the only “traditional” seating area of the lounge, with rows of seats arranged facing one another. There’s a small self-serve drink and snack selection there.

Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating

Across from that and to the left of the main walkway is the dining area, which has around a dozen tables, spread across two different zones. This is beautiful, with all tables having white tablecloths.

Etihad First Class Lounge Abu Dhabi dining area
Etihad First Class Lounge Abu Dhabi dining area
Etihad First Class Lounge Abu Dhabi dining area
Etihad First Class Lounge Abu Dhabi dining area

Past that is the last part of the lounge, which has some more seating arrangements, including couches and chairs.

Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating

There are also six semi-private pods, which would be my preferred place to sit if I didn’t want to eat. They each feature one to two seats, and offer easy access to charging ports.

Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating
Etihad First Class Lounge Abu Dhabi seating

As I said above, the lounge is elegant, but the above is basically the extent of it. Compared to some of the other best first class lounges in the world, I think this one is pretty light on amenities.

Etihad First Class Lounge Abu Dhabi food & drinks

The Etihad First Class Lounge Abu Dhabi is primarily focused on a la carte food and drinks. However, there are a few self-serve options as well. In one of the main seating areas inside the entrance and to the right is a drink station, with a coffee machine, a tea selection, water, juice, and soda.

Etihad First Class Lounge Abu Dhabi drink display
Etihad First Class Lounge Abu Dhabi coffee machine

There’s also a selection of eight different small snacks, plus whole fruit. That selection changes throughout the day, but you can expect things like pastries, cold cuts, cheese, crackers, sandwiches, parfaits, and more. This is intended for those looking for a nibble rather than a whole meal.

Etihad First Class Lounge Abu Dhabi buffet
Etihad First Class Lounge Abu Dhabi buffet
Etihad First Class Lounge Abu Dhabi buffet

The lounge has a couple of additional drink stations, including one that has whole fruit, soda, and water, and one that is simply a display with bottled water.

Etihad First Class Lounge Abu Dhabi drink display
Etihad First Class Lounge Abu Dhabi drink display

During the first part of my layover, I had a seat in one of the pods, and ordered some water and a cappuccino, which were both brought to me.

Etihad First Class Lounge Abu Dhabi drinks

Given that I had a nearly eight hour layover, I also had both breakfast and lunch in the lounge. You can find the breakfast menu below.

Etihad First Class Lounge Abu Dhabi breakfast menu

Then you can find the lunch and dinner menu below.

Etihad First Class Lounge Abu Dhabi lunch & dinner menu
Etihad First Class Lounge Abu Dhabi lunch & dinner menu

You can find the drink list below, including soft drinks, coffee, tea, wine, liquor, and more.

Etihad First Class Lounge Abu Dhabi drinks menu
Etihad First Class Lounge Abu Dhabi wine list
Etihad First Class Lounge Abu Dhabi wine list
Etihad First Class Lounge Abu Dhabi wine list
Etihad First Class Lounge Abu Dhabi liquor list

For breakfast, I had a shakshuka dish with poached eggs and pita.

Etihad First Class Lounge Abu Dhabi breakfast

Then later on I had lunch, starting with an Arabic mezze.

Etihad First Class Lounge Abu Dhabi lunch

For the main course, I selected seafood assiete, with scallop, pan seared salmon, poached lobster, parsnip puree, and lobster and tomato bisque.

Etihad First Class Lounge Abu Dhabi lunch

Last but not least, for dessert I had the lemon curd millefeuille.

Etihad First Class Lounge Abu Dhabi lunch

To drink with lunch, I had a dirty martini, which was prepared surprisingly well.

Etihad First Class Lounge Abu Dhabi martini

I’ve gotta say, the dining experience in the Etihad First Class Lounge feels restaurant quality.

Etihad First Class Lounge Abu Dhabi bathrooms & showers

The Etihad First Class Lounge Abu Dhabi’s bathroom setup consists exclusively of private rooms. There are three of them, each featuring a toilet and a sink, and they’re constantly cleaned.

Etihad First Class Lounge Abu Dhabi bathroom

The Etihad First Class Lounge also has two shower suites, which are much more spacious than the showers in the business class section of the lounge. They each feature a toilet, a sink, and a walk-in shower. Toiletries are in unbranded containers, which is a bit puzzling.

Etihad First Class Lounge Abu Dhabi shower room
Etihad First Class Lounge Abu Dhabi shower room

Etihad First Class Lounge Abu Dhabi private rooms

The Etihad First Class Lounge Abu Dhabi has two private rooms. These are offered at no extra charge to passengers traveling in The Residence, on Airbus A380s. Other passengers can also buy access to one of these rooms, pending availability.

That being said, I can’t imagine wanting to spend time in this space, unless you absolutely need full privacy. These rooms have no natural light, and are quite small, with just a sofa and chair.

Etihad First Class Lounge Abu Dhabi private room
Etihad First Class Lounge Abu Dhabi private room

Etihad First Class Lounge Abu Dhabi spa

While it’s not open yet, it’s worth noting that Etihad is in the process of opening a spa at Abu Dhabi Airport. The entrance is separate from the lounges, though I’m guessing it will somehow be connected internally once it opens, since it’s in the same general area.

Etihad hasn’t revealed any more details about that, so it remains to be seen what kind of treatments will be offered, how much they’ll cost, etc. It’s nice to see Etihad bringing back a spa concept, after shutting it down years ago in the old lounge, as part of a cost cutting measure. I assume (or hope?) that Etihad will offer some complimentary treatments to first class passengers.

Etihad Lounge Abu Dhabi spa

Etihad First Class Lounge Abu Dhabi service

The Etihad First Class Lounge Abu Dhabi is very well staffed. So, how is service? In the dining area, I found service to generally be quite good. I think the staff could be a bit more proactive with roaming the rest of the lounge, since it’s not like there are many guests, so it would be nice to be offered drink refills more often.

I want to give a special shoutout to Abdullah, who was a super nice guy. He’s from Uzbekistan, and he only started with Etihad several months ago, and it was his first time leaving his home country. He was friendly and professional, and did a great job.

Etihad First Class Lounge Abu Dhabi special boarding

The Etihad Business Class Lounge (which is connected directly to the Etihad First Class Lounge) offers direct boarding to select gates, allowing you to skip the terminal after your time in the lounge. You have to go down to level five, but there you’ll find boarding for gate C29 in the east wing, and for gates D43 and C27 in the west wing.

Etihad A380 from lounge

It’s convenient to be able to board your flight directly from the lounge!

Etihad A380 boarding from lounge

Bottom line

The new Etihad First Class Lounge Abu Dhabi is an elegant lounge with restaurant quality dining. It’s a lovely place to pass a couple of hours and to enjoy a meal, or even to get a shower.

However, don’t expect much in the way of amenities in this lounge. The lounge has no bar, no nap rooms, no smoking area, no gym, etc. Now, many of these amenities are available in the Etihad Business Class Lounge, which is easy to access from the first class section. But still, frills are kind of lacking here.

In many ways that’s fair enough, though, and I’m not surprised the lounge wasn’t more of a focus. Etihad is much more focused on offering an amazing business class product than anything else, as the airline only has first class on a small percentage of its fleet, and I’m not even sure it’s intentional choice at this point anymore (rather than just maintaining aircraft interiors the way they are).

What’s your take on the Etihad First Class Lounge Abu Dhabi?

Conversations (15)
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  1. Matt Guest

    Great review! One quick question, so is the old First Class Lounge still there? Thanks.

  2. Daniel Guest

    How were the views from the lounge? While the space looks open, it almost seems like the sightlines are of the terminal ceiling as opposed to the apron.

  3. Luc Guest

    Just spent the night here a few days ago prior to AUH to IAD in first. I agree with everything in the review. One other irritant besides no special amenities is that you can hear boarding announcements from the airport gates below since the lounge is open to the terminal, so even those private sleep pods pictured in your review are noisy and full of light. I visited the old first class lounge years ago...

    Just spent the night here a few days ago prior to AUH to IAD in first. I agree with everything in the review. One other irritant besides no special amenities is that you can hear boarding announcements from the airport gates below since the lounge is open to the terminal, so even those private sleep pods pictured in your review are noisy and full of light. I visited the old first class lounge years ago and found it much more enjoyable. Separately, the DC flight was boarding from the old terminal, so I got on the bus and went over to the US lounge. Unfortunately first and business don’t get any special perks with this transfer; you’ll be stuck on a very crowded bus. It’s one thing QR definitely gets right that EY doesn’t.

  4. Karlwang87 Guest

    I am having the same feelings when i visited the new first class lounge . it’s nice but not impressive . Personally prefer the old first class lounge with more identity.

  5. Gary Leff Guest

    When I was there last month I was escorted from the first class lounge at the appropriate time, through the business class lounge, and to my boarding gate. Did you receive an escort by staff?

    1. Ben Schlappig OMAAT

      @ Gary Leff -- Interesting. Nope, it wasn't mentioned or offered, though it's possible that I just left too early on my own. I saw several other first class passengers already at the door to the gate at the start of boarding, without having been escorted. I wonder what determines whether that's offered.

  6. AT Guest

    Ben you mentioned New York as a destination with First Class Lounge Access.
    Neither of the JFK flights offer First Class currently.

    1. Ben Schlappig OMAAT

      @ AT -- Indeed, and I was probably getting ahead of myself. This spring Washington loses first class while New York gains it, so since I imagine people will be reading this review in the future as well, I snuck it in a bit early. :-)

    2. Bill n DC Diamond

      And because IAD is losing First I’ve booked IAD AUH LHR for mid January using AA miles 115,000 for US ME and ~65,000 to London and actually on to Frankfurt to come home on the B747-8i seat 1K before Dulles loses it too

    3. Ben Schlappig OMAAT

      @ Bill n DC -- What an awesome trip, enjoy!

    4. AT Guest

      oh that's news to me, thanks !
      Are we (JFK) getting an A380?

    5. Ben Schlappig OMAAT

      @ AT -- You sure are! Starting this spring, you get an A380 and a second daily 787 with first class.
      https://onemileatatime.com/news/etihad-a380-new-york/
      https://onemileatatime.com/news/etihad-first-class-washington-new-york/

    6. AT Guest

      Thanks - I am falling behind on news.
      Not only did I not know that the A380 was coming back to NYC but I thought the 787s were all moving toward a two class configuration. Go figure.

  7. Points kiddo Guest

    I was here a few weeks ago and you are spot on. The quality of food and service are good, but other than that, there isn’t much to do.

    I had a 12 hour layover so I paid $150 to reserve one of the rooms. It was good and quiet, until 0900 where music came on and they couldn’t disable it. The staff were apologetic about it, since it took away from my seat....

    I was here a few weeks ago and you are spot on. The quality of food and service are good, but other than that, there isn’t much to do.

    I had a 12 hour layover so I paid $150 to reserve one of the rooms. It was good and quiet, until 0900 where music came on and they couldn’t disable it. The staff were apologetic about it, since it took away from my seat.

    Also, was Abdullah working the restaurant? I remember seeing a young adult working there, he was quite funny and complimented my shirt, but just seemed like he had a great attitude and his service was great. I didn’t get his name, but his facial features would match someone from Uzbekistan (I had trouble trying to figure out where he was from, based on his ethnicity).

    1. Ben Schlappig OMAAT

      @ Points kiddo -- Happy to hear you had a similar experience. And yep, that definitely sounds like him to me.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

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Ben Schlappig OMAAT

@ Points kiddo -- Happy to hear you had a similar experience. And yep, that definitely sounds like him to me.

2
Luc Guest

Just spent the night here a few days ago prior to AUH to IAD in first. I agree with everything in the review. One other irritant besides no special amenities is that you can hear boarding announcements from the airport gates below since the lounge is open to the terminal, so even those private sleep pods pictured in your review are noisy and full of light. I visited the old first class lounge years ago and found it much more enjoyable. Separately, the DC flight was boarding from the old terminal, so I got on the bus and went over to the US lounge. Unfortunately first and business don’t get any special perks with this transfer; you’ll be stuck on a very crowded bus. It’s one thing QR definitely gets right that EY doesn’t.

1
Bill n DC Diamond

And because IAD is losing First I’ve booked IAD AUH LHR for mid January using AA miles 115,000 for US ME and ~65,000 to London and actually on to Frankfurt to come home on the B747-8i seat 1K before Dulles loses it too

1
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