Update: The FAA has lifted the ground-stop, however, operations continue to be delayed across the system.
United experienced a systemwide ground-stop this morning due to a computer glitch Wednesday morning.
Apparently all mainline flights in the system were affected. Some planes were boarded manually, others had to return to the gate after pilots were unable to receive their flight plans.
The FAA listed the cause as “user request due to automation issues.”
Per NBC News, United confirmed the issue shortly after 9AM:
“We experienced a network connectivity issue this morning,” United confirmed in a statement after 9 a.m. “We are working to resolve this and apologize to our customers for any inconvenience.”
Reports are that this is affecting all flights within the system affecting thousands of passengers. United is claiming that all connections will be fine since every flight is equally delayed, making rebooking unnecessary.
— Janet Shamlian (@JanetShamlian) July 8, 2015
— Heidi Voight (@HeidiVoight) July 8, 2015
United has had surprisingly large number of these so-called “glitches” since the merger was completed back in March of 2012. Most of them have only lasted a few minutes, though this one seems to have carried on for awhile.
It does beg the question as to whether this plays into the fact that American recently trounced United almost 2 to 1 in a poll regarding which airline One Mile at a Time readers prefer to fly. 😉
Any readers out there stuck at the airport? Or on a plane?