I recently wrapped up a report about my trip to Beijing earlier in the month, thanks to American’s amazing $450 business class fares.
I had booked a few of these, so upon returning to Washington I turned right around and flew back to Beijing again. While my stay in Beijing on this trip was originally supposed to be two nights, it only ended up being one night thanks to a huge delay and the subsequent rebooking through London.
The Park Hyatt Beijing is a Category 5 Gold Passport property, making a free night redemption 20,000 Gold Passport points per night. There was also Points + Cash availability, which cost 10,000 points plus $125 for the night.
Since paid rates were $300+ (including taxes/service charge), I decided to book Points + Cash for this stay, given that I’d still earn stay credit.
It was only marginally worth it over the paid rate given that I value Hyatt points at ~1.5 cents each. Though I would also earn 20% of those points back, thanks to the promotion for 20% off redemptions.
Anyway, we landed in Beijing at around 9AM, and took a taxi from the airport to the Park Hyatt, which took about 40 minutes and cost about 100RMB. The Park Hyatt is part of the Beijing Yintai Centre, which is the tallest skyscraper on Chang’an Avenue. The hotel markets itself as being the “highest” hotel in Beijing, though I’ll explain below why that’s a bit of a stretch.
Anyway, since the Park Hyatt only takes up some of the floors of the skyscraper, the main lobby is on the 63rd floor. However, there was a bellman on the ground floor who offered to help us with our bags. We only had carry-ons, so he instead escorted us to the elevator to the main lobby.
The ground floor has three elevators leading up to the lobby of the Park Hyatt, as well as several ground floor shopping outlets.
The Park Hyatt’s lobby is gorgeous. In general I’m a huge fan of Park Hyatts — I associate the brand with impressive, residential-feeling lobbies, great showers/bathtubs, and awesome infinity swimming pools. The lobby at the Park Hyatt Beijing didn’t disappoint, and reminded me of the lobbies at the Park Hyatt Seoul, Park Hyatt Shanghai, Park Hyatt Tokyo, etc.
Pardon the quality of the lobby pictures, but there was just so much natural light and so many light tones that it was sort of tough to photograph.
The lobby was possibly even more gorgeous at night.
Once outside the elevator, the reception desk was to the right.
Then to the right of the reception desk was the hotel’s lobby lounge.
Once at reception the service was flawless. I was greeted by the guest relations manager, and she explained that the room wasn’t quite ready yet, but invited us to sit down in the lobby lounge and enjoy a drink on the house while we waited for our room to be ready. I ordered a cappuccino. As luck would have it, our room was ready within 15 minutes.
From there we took the elevator down to the 39th floor. We were escorted there, and on the way the Diamond benefits were explained to us — 1,000 bonus Gold Passport points, free breakfast, late check-out (which we didn’t need), etc.
As I explained above, the hotel markets itself as being the highest hotel in Beijing. It’s possible that they have the highest lobby of any hotel, given that it’s on the 63rd floor. However, all the guest rooms are on (substantially) lower floors. The Park Hyatt Beijing’s 246 guest rooms are on floors 37 to 49.
Our Park Deluxe King was out the elevator and to the right on the 39th floor. The hallways of the hotel felt very “Park Hyatt” in terms of the finishes and lighting.
The room featured a good size entryway, which had a sliding door with the bathroom at the end of it. Then the rest of the room was to the left.
By the entrance of the room was the bathtub and shower, which flowed into the rest of the room.
The room featured the typical Park Hyatt decor which I love. It was minimalist and featured light tones. The room had a king size bed in the back left corner. It was possibly the most comfortable bed I’ve ever slept in, which I would never have expected in China (I find beds in China are usually on the hard side).
Then in the back right corner of the room was a flat screen Samsung TV.
In front of that was a desk with two chairs. I appreciated that the desk had two chairs, since it could also double as a dining table, if needed.
Then closer to the entrance was a couch of sorts with three decorative pillows.
As you’d expect from a Park Hyatt, the shower “complex” was exceptional. It featured a square soaking tub, as well as a glass enclosed shower with both a rainforest shower head as well as a handheld one. The water pressure and temperature control were excellent. For what it’s worth, there was a “shield” you could pull to separate the bathroom from the rest of the room.
The room featured Aromatherapy Associates toiletries. They’re not my favorite hotel toiletries, but weren’t bad either.
Then across from the shower was a fairly large closet.
Back near the entrance was the partitioned off toilet, which featured a sink and Japanese toilet.
The main sink area was in the main part of the room, right next to the bed. It featured artwork on one side, and then the sink and mirror on the other side.
I wasn’t sure what exactly to make of that. On one hand having the “main” sink be in the actual bedroom reminded me a bit of a Hyatt Place. On the other hand, I did sort of appreciate that the shower/tub, toilet, and sink area were all separate, as it more easily allows two people to get ready at once.
Right across from the tub was the minibar area, which also housed a Nespresso coffee machine.
The view from the room was gorgeous. I’ve spent three days so far this year in Beijing, and all of them have had perfect weather. That’s not something you often see. This area of Beijing is also especially futuristic, which contrasts many other parts of the city.
The one odd thing I should note is that we were shown to the room by an associate, and as soon as I walked in the room I noticed it reeked of smoke. I asked if it was a smoking room, and she explained that was the hotel’s “signature scent.” Oddly that “scent” wasn’t present in any other part of the hotel. I didn’t push it much since it didn’t bother me too much (I don’t smoke, but have grown up around smokers, so I can handle the smell), but I did find that a bit odd.
Anyway, we just had one day in Beijing, so didn’t spend all that much time in the hotel. It’s worth noting that the hotel apparently has an awesome gym and pool, though they’re both under renovation, and should reopen later this month. There was a temporary gym on the 61st floor, which did the trick. It was well staffed, though apparently isn’t open 24 hours. I even visited twice during my one night stay (go me!). 😉
Then the hotel’s signature restaurant, China Grill, is located on the 66th floor. This requires two elevator rides from guest rooms. First you have to take an elevator to the 63rd floor, and then you have to take a separate elevator to the 66th floor.
Once off the elevator, the main area of the restaurant is located to the left, while the breakfast area is directly ahead.
It’s a beautiful “greenhouse” style space, and was surprisingly full, given that we were there five minutes after it opened (the China Grill serves breakfast from 6:30AM until 10:30AM).
Unfortunately the physical space is the extent of what impressed me about the breakfast. The spread itself was mediocre. It wasn’t especially extensive or grand, and the quality wasn’t great. I’ll let the pictures below speak for themselves.
Beyond that, the service was underwhelming. The check was brought before the first round of coffee was served (despite ordering it as soon as we were seated), and getting plates cleared was a feat in and of itself.
And to be honest service across the board wasn’t that great at this hotel. The check-in experience and guest relations manager were awesome, though beyond that the service didn’t impress me.
For example, the internet in the hotel was really slow, to the point that my VPN kept disconnecting. I’m of course well aware of the great Chinese firewall, and I’ve had greatly varying experiences in China. The wifi at the W Chang’an was great, while the wifi at the Grand Hyatt was terrible. So the issue wasn’t with Google-based stuff, but rather with the actual speed.
Surely I’m not the first person to have had this issue, though when I brought it to their attention they acted like I was from a different planet. I asked if there was a coffeeshop or somewhere nearby with faster wifi, if the business center had faster wifi, or if there was something they could do to boost the speed in the room. All of those requests were met with blank stares.
Then again, I find service in hotels in China to generally not be that great, so this is likely more a function of the location than of the hotel as such.
Park Hyatt Beijing bottom line
Physically the Park Hyatt Beijing is in line with what you’d expect from a Park Hyatt — it feels intimate, has a beautiful lobby, great rooms, a nice shower/tub combo, and comfortable beds.
In terms of the breakfast spread and the service itself, I wasn’t as impressed as I’ve been at other Park Hyatts. That being said, it is also priced considerably lower than many other Park Hyatts, so I wouldn’t hesitate to return under similar circumstances.
If you’ve stayed at the Park Hyatt Beijing, what was your experience like?