Hello from Germany! I flew Singapore Airlines Suites Class from New York to Frankfurt last night. I wrote an extensive trip report about the same flight last month, so won’t be reviewing it again, since it was basically the same (including the menu).
Instead I figured I’d share five thoughts on last night’s flight:
1. Christmas decorations in full swing!
How adorable is it that Singapore Airlines has wreaths aboard their aircraft? While I’m not much of a holiday person, there’s something nice about getting a bit festive when flying (previously I just relied on holiday themed cocktails as a way of getting festive). 😉
2. Free wifi!
I’ve complained extensively about the price of wifi on Singapore Airlines’ A380s. It’s horribly expensive given that they charge based on usage, and don’t have an option for a flight pass with unlimited data. It’s especially uncompetitive when you consider that Emirates is now offering complimentary onboard wifi.
I was pleasantly surprised to see that Suites Class passengers received complimentary internet vouchers. Unfortunately they were for 15MB each, which is enough for maybe a social media check-in and refreshing your email.
This seems to just be a temporary promotion offered by Citi through January 31, 2015.
It’s a nice touch, but even so, Singapore’s overall wifi program is still exceedingly uncompetitive.
3. Did anyone else fly over the North Atlantic last night?
In fairness, the captain warned us before takeoff that it would be a bumpy flight due to the jet streams. The first two hours were smooth. The last two hours were smooth. Everything inbetween was B-U-M-P-Y. Not like scary bumpy, but uncomfortably bumpy. We were rocking and rolling for well over three hours, during which time the crew mostly had to remain seated.
Eventually I had to sit up in the bed position, because being flat while the plane had some serious vertical movement became uncomfortable.
The funniest part had to be that the captain was really actively managing the seatbelt sign. During the nearly four hours where it was bumpy, he switched on and off the seatbelt sign about six times. Each time he would come on the PA and explain that we were going through a “small pocket of clear air turbulence.” If by “small pocket” he meant about a 2,000 mile stretch of the North Atlantic, then that sounds about right. 😉
Of course this is outside the crew’s control so it’s not a complaint at all, but this was among the longest duration of turbulence I’ve ever experienced, and as a result, I didn’t get any sleep on the flight.
Did anyone else fly over the North Atlantic last night, and if so, how was your ride?
4. Singapore’s over-the-top bathroom cleaning
The attention to detail on Singapore Airlines really is second to none. Every time I went to the lavatory the leading steward would hold the door open for me. At first I thought it was just a courtesy, but the last time I visited the lav to put pants on, I figured out what he was doing. He held the door open for me, and then said “one moment, Mr. Schlappig.” He then quickly wiped down the sink, flushed the toilet again, and wiped some “liquid” off the floor.
There aren’t many airlines with that level of attention to detail!
5. Lobster Thermidor disappointment
One of the awesome features of Singapore Airlines is that they have the “Book the Cook” program, whereby you can pre-order your main course from a wide selection of options.
Probably the most popular Book the Cook option is lobster thermidor.
I ordered it a few weeks ago on my Singapore to Melbourne flight, and it was spectacular — easily one of the best main courses I’ve ever had on a plane.
However, on last night’s flight it was just sad-looking… bordering on wretched. It was tasteless, overcooked, and there wasn’t much “meat.”
Love, love, love me some Singapore Airlines!