Hyatt Free Night After Visiting 50 Properties

Last night after landing from London I was rather thrilled when I opened my email inbox and had this email from Hyatt waiting for me:


Then the text of the email reads as follows:

Ben, do you remember your first recorded stay at Andaz Wall Street in 2010?

You’ve come a long way since then. In fact, with your recent stay, you’ve visited 50 different Hyatt hotels as a Hyatt Gold Passport member. That’s no small feat.

As a thank you, we’re thrilled to offer you one free night at any of our Hyatt locations worldwide. This award, valid for one year, is now in your Hyatt Gold Passport account. Please enjoy our gift to you.

We congratulate you on this exciting milestone and hope that with every mile you go, you’ll continue to discover new Hyatt destinations around the world.

Safe travels,

Milestones Curator

When I checked my Gold Passport account, the free night was already in there:


The full terms & conditions for the free night are as follows:

Unique hotels visited measured from January 1995 to present. Member must have one (1) eligible stay within the past five (5) years to receive Milestone award. Free Night promotional awards are valid for one (1) year from date of issuance at any Hyatt, Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place, Hyatt House, and Hyatt Residence Club location worldwide. All hotel reservations are subject to availability and must be made in advance. Free Night award is valid for standard room accommodations and is available when standard rooms are available at the Hyatt Daily Rate. Standard rooms are defined by each hotel. Award stay is subject to the reservation requirement of an individual hotel, such as length of stay. Award reservation is subject to the cancellation policy of an individual location. Member recognition is at the discretion of the Hyatt Gold Passport program. Hyatt reserves the right to alter or withdraw this program at any time without notice. Hyatt Hotels & Resorts encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt, Hyatt Hotels & Resorts, Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place, HYATT house, Hyatt Residence Club resorts, Hyatt Gold Passport and related marks are trademarks of Hyatt Corporation. © 2013 Hyatt Corporation. All rights reserved.

Hyatt Gold Passport, you run one classy operation! Now to be honest I’m kind of surprised I’ve only stayed at 50 unique properties, but when I thought more about it I realized just how many properties I’ve visited over and over, so those don’t help.

But what an awesome surprise — thanks Hyatt!


  1. Part of the surprise and delight BS program that Hyatt has. I am well over 50 nights and never received this. These targeted gifts/promos just flat out stink.

  2. I received a twenty-five unique properties “Congrats” e-mail but there was no prize in the box. Just the e-mail. Rather lame but whatever. Hyatt is still my favorite chain hotel.

  3. An unexpected gift for something after the fact is always great (granted not just an email). Once we feel we’ve “earned” something the “owed” reward doesn’t mean as much.

    @Mark – You’ll drive yourself crazy if you worry about where everybody else stands or what they’re getting.

  4. yeah whateer, to the rest of us that don’t get the luxury of staying so frequently…how about getting back to the real purpose of the bog to let us know how WE can earn some points.

  5. Mark:


    I think this falls under traveling with him. Though, truly, I think the purpose of his “bog” is to mummify corpses for thousands of years

  6. Wow, I beat Lucky to 50 by several months! I guess there are only so many Park Hyatts for him to stay at…. meanwhile, I can tell you where every HP in the country is located, LOL!

    So, what was your most RECENT Hyatt property?

  7. Many people have received this already, however there are a lot of people – me included, well over this number who have received nothing from Hyatt. No United Miles, no access to the credit card, no free Diamond status for a wrong email offer and now no free night. I guess it says how much they want MY business.

  8. the most surprising thing here for me is that Luckys first stay was in 2010 and that it was at the andaz wall street (unless I’m reading it wrong and it was your first time at the andaz wall street, not your first time with hyatt)

  9. @ MilesFromBlighty I’d think a SM, FAcebook, or Twitter to Caroline that somehow Hyatt inadvertently missed your milestone, and surely wants to rectify that, might be a good way to go. 😉

  10. Several months back I wrote an email to the milestone curator at Hyatt. I did so because I have stayed at 80 + unique Hyatt properties. (And counting – at a new one today). They said thank you for your interest (and loyalty) but we cannot offer you anything today…this is not a formal program or something to that effect.

    Many people have posted on flyertalk of similar experiences with this program…and inconsistently rewarding people.

  11. Isn’t ‘unique Hyatt’ something of an oxymoron — I’m not picking on Hyatt in particular; just any worldwide chain. I’ve never wasted my money on them, but have ‘experienced’ them through occasional generosities….and it feels like I never left North America (which maybe many people want, not daring to venture out of their comfort zone).

    Me? I just got back from a trip to Chiapas and Oaxaca (in southern Mexico for the uninitiated) — the most I paid was less than than 200 pesos/night (approx. CAD$16), as little as 75 pesos (you do the math) for sleeping in a hammock on the roof on a balmy Oaxacan night…….. and the experience of meeting both locals and travellers from around the world made me feel incredulous (and, in a way, sad) that ANYbody would want to stay in multi-national cookie-cutter chains.
    Oh well, each to their own, I guess

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