Well this is interesting. The best part had to be that when the agent handed it to me she looked at the envelope, then looked at me… looked at the envelope again, then looked at me… and then still gave it to me without saying anything!
Never mind the hotel’s iPad screen I stood the letter up against. 😉
How many years of comped Starwood Platinum status do you think I should request for this horrible mistake? I’m so distraught I think I’d like to be moved to a Hello Kitty room at the Grand Hi-Lai hotel instead.