A couple of days ago I posted about anecdotal evidence on FlyerTalk suggesting that Hyatt is offering a 50% bonus on the Diamond welcome amenity if it doesn’t post to your Gold Passport account automatically after a stay. Well, it’s now official, as it has been confirmed by Jeff Zidell in this FlyerTalk post:
I just wanted to quickly chime in here.
We realize that our success rate at automatically posting the points for the Diamond Welcome Amenity has been less than perfect, and I was very passionate about correcting this.
Obviously, our goal is to post 100% of these points automatically; however, if we fail to do so, then you will now receive a 50% bonus for all Diamond Welcome Amenity points that are manually posted by a Customer Service Representative.
This means that you will receive a total of 750 points (500 plus a 250 bonus) at Hyatt Place, Hyatt Summerfield Suites and Hotel Sierra and a total of 1,500points (1,000 plus a 500 bonus) at all other Hyatt brands for all manually posted Welcome Amenity points through all channels of communication with Customer Service. The policy is only applicable to hotels in the US, Canada and the Caribbean, as we only offer a points amenity option in those regions.
We hope you appreciate this change, and please keep the ideas and suggestions coming.
Classy! Now where’s Faster Free Nights (yes, I’m kidding… kind of!)? 😉