Two things I have to publicly shake my head over today:
Priority Club’s website
Priority Club’s website has more or less been down for the past three days now. For the most part it won’t load at all, though at times the main page works while other pages don’t. How the hell can the hotel chain with more hotel rooms than any other have a website that’s down for three days? I was trying to book a room at the InterContinental Dubai for next week, but instead gave my business to Hyatt because I can’t book a darn hotel room!
British Airways’ award chart changes
This is what really riles me up, though. On September 1 I wrote about British Airways’ award chart “adjustments” which will kick in on November 16. On one hand kudos to them for giving some advance notice, though they said from the beginning that they won’t release the new award chart until November 16. I think we all figured they’d back down from that, but as reported on TravelSort, they’re sticking to it. It’s un-f*&$^%-believable to me that a program would have the courtesy to announce the changes in advance, but not say what the changes will be. The worst part is they won’t give a reason.
Which makes me wonder, why don’t they reveal the new chart? Is it because it’s so atrocious that they think we’ll redeem all of our miles now (I think most of us are already redeeming all our miles)? Is it because they haven’t finalized the award chart yet? If so, did they lie to use when they promised the number of miles required wouldn’t go up in 97% of cases? Does anyone at the airline have any sort of an answer?