I’ve always enjoyed my flights on ANA, although I haven’t flown them between the US and Japan in a while. While the service and food are excellent, they have slanted flat seats in business class which just don’t constitute a “world class” product anymore. Fortunately that will start changing in February, as they begin to reconfigure their 777-300ERs.
The first class product looks great, although I doubt it will be a big change from the old product, which was fantastic as well. It looks like there will be improvements in the first class ground experience at Narita, though, which is a welcomed change. The biggest improvement, though, is in business class, since they’ll now have relatively private flat bed seating. Coach also looks like a big improvement with shell seating, although I’m not really an expert on that part of the plane (j/k…. sort of). 😉
There’s one thing I don’t understand for the life of me. I’ve always thought ANA had too many premium seats (and not enough coach seats) on their 777-300ERs, yet they’re basically keeping the proportions the same with the reconfiguration. The new configuration will have eight first class seats, 68(!!!) business class seats, 24 premium economy seats, and 112 economy seats. That’s a mere 212 seats on a 777-300ER, which just can’t possibly make sense, especially as more and more business travelers are looking to save wherever they can.
I’m hoping their business class award availability stays as good as it has been in the past, as I’d definitely like to fly them again when the new product is flying to either IAD, ORD, LAX, or SFO.
(Tip of the hat to Joe)