I love a feel-good airline marketing story, and KLM has just come up with an awesome one. I'll let them describe it themselves: "Arnold Neuhaus recently turned 90. His great-grandson, Jagger, teamed up with KLM to surprise Arnold with the flight of a…
This past week I wrapped up a trip to Italy and Greece. At the moment I'm just completing some domestic travel, and then early next week will be headed to the Middle East to check out Muscat's new airport, fly Oman Air's brand new 787 first class, and…
With the Iberia Plus promotion we've seen over the past few days (which has left a lot of us scratching our heads), it got me thinking about my general disappointment with the lack of creativity we see from loyalty programs nowadays, especially as it…
The Chase Sapphire Reserve® Card was introduced just under two years ago, and with it Chase has managed to capture a whole new market that previously wasn't generally interested in premium credit cards. The card has been extremely popular among millennials,…
Emirates is by far the world's largest operator of the A380. The airline exclusively has 777s and A380s, so they operate huge planes on short routes (and also huge planes on long routes, obviously). As it stands, the airline operates the world's longest…
Through tomorrow, Iberia is running what I'd consider to be the airline promotion of the year. The airline is offering 9,000 bonus Avios for every flight you book directly on iberia.com. The best part is that the Avios are supposed to post within 10…
Anyone who flies regularly knows that delays and cancelations happen, and there's often very little that we can do about it. As a general rule, I try to avoid Chicago’s O’Hare like the plague – I’ve even gone so far as to use it as a criteria for my…
James Corden is the host of The Late Late Show, and a couple of days ago I shared a video of him “working” at The Savoy in London. In this segment he performed the duties of a bellmen, butler, and restaurant server, of course with his signature…
Since the good fares are rapidly disappearing, I wanted to make one more quick post about this amazing Iberia offer for 9,000 bonus Avios per ticket. I wrote about the deal before I took advantage of it myself (since I don't know how much longer this…
Earlier I wrote about the incredible promotion where Iberia is offering 9,000 bonus Avios for every booking you make by June 24, 2018. Given that Iberia sells tickets starting at just ~$30 one-way, and given that they post the Avios within 10 days of…
This offer is simply crazy. Up until now I've held off on writing about it because I figured there was no way they'd honor this or intended for the promotion to be as such, but... it seems like this is for real? The promotion is pretty simple. You can…
Since mid-May, we've been seeing increased welcome bonuses on two of American's co-branded Citi credit cards. Specifically, the Citi® / AAdvantage® Platinum Select® World Elite™ Mastercard® and CitiBusiness® / AAdvantage® Platinum Select® World…
The CardMatch Tool, which is offered by creditcards.com, often gives people access to bigger targeted card welcome bonuses. In order to use the tool you have to enter your name, address, and last four of your social security number, and based on that,…
While Australia and New Zealand are dream destinations for many people, they are not the easiest for award travel, especially in premium cabins. If you're like many of my friends and want to spend New Year's Eve in Sydney to view their spectacular show…
While this is a pretty niche change, it does combine my love of airports with my love of loyalty programs, and is something I've always found a bit annoying. With the My Starbucks Rewards program you earn two Stars per dollar spent, and then you need…
Cabin temperatures is something that is discussed frequently on this site. Ben is a huge fan of individual air nozzles/vents, regardless of the airline or cabin, which allows air to flow through what is otherwise often a very warm cabin. I myself have…
I won't be writing many reviews for this site, firstly because Ben has reviewed just about everything, and secondly because his reviews will probably be far better than mine, but I wanted to write about The Grain Store, because it is such a genius solution.…
Hong Kong Airlines just recently started flying to the US using their new A350s. As of now the airline flies to Los Angeles and San Francisco, and they plan to add flights to New York soon as well. Given that Cathay Pacific historically has a stronghold…
My flight from Hong Kong to Los Angeles was scheduled to depart at 12PM. However, when reviewing lounges I always like for them to be as empty as possible so I can freely take pictures, so I decided to the airport shortly before the lounge was scheduled…
I've flown Cathay Pacific a countless number of times, but had never flown Cathay Dragon, which is Cathay Pacific's subsidiary that operates many of their shorthaul flights, including flights to mainland China. While their product is very similar to…
My connection in Shanghai was supposed to be about two hours -- I was scheduled to arrive at 12:40PM, and I was scheduled to depart at 2:30PM. I know, planning a 1hr50min connection on separate tickets at Shanghai Airport was probably a bad decision,…
I was looking forward to the opportunity to do a side-by-side comparison of Vietnam Airlines' 787 and A350. I boarded through the forward door of the plane, and turned right into the business class cabin. Vietnam Airlines has two A350 configurations…
British Airways has been getting quite a bit of media attention for once again not honoring mistake fares. Specifically, passengers booked fares from London to Tel Aviv and Dubai for 200GBP and 220GBP, respectively, and the airline has decided not to…
For the past couple of months, Emirates has had a pilot shortage. This has caused the airline to park planes at Dubai World Central, cut routes, and reduce pilot staffing on some routes. Emirates pilots are leaving the airline to work at other airlines…
Over the past several months we've seen many major US airlines crack down on emotional support animals. The first airline to do this was Delta, as they announced changes in January that kicked in for travel as of March. Since then, other airlines have…
Well this wasn't exactly what I was expecting. Last week I wrote about how Amex added a new welcome bonus eligibility tool. Most American Express credit cards have a "once in a lifetime" policy, where you can't earn the welcome bonus on a card if you've…
For the past several years, most of IHG Rewards Club's global promotions have been "Accelerate" offers, which are targeted bonuses where you earn bonus points for completing certain tasks. The current Accelerate offer is valid for stays through July…
Well, you've gotta give Wizz Air credit here, though this is probably more of a publicity stunt than anything. Yesterday there were widespread reports of British Airways not honoring fares that passengers had booked on June 11 and June 12 for travel…
Norwegian has been expanding nicely lately, and clearly has the major global carriers worried, given that both British Airways and Lufthansa are interested in acquiring them. While they have a fleet of Boeing 787s that they use for longhaul flights,…
I've written recently about how I believe Norwegian is the best low cost carrier in Europe, and how even Ryanair is tolerable. Most airlines I fly in Europe on one or two hour hops, whether they are full service, or low cost, are fine, but forgettable.…
Every month I make a post with what I consider to be the best credit card bonuses of the month. While there are several excellent long standing credit card offers, the specifics of the best offers are constantly changing (be it the annual fee, minimum…
James Corden, host of The Late Late Show, is known for being a jokester. He's a bit much, though he almost always makes me laugh. Earlier this week he did a segment that's even travel related. Specifically, James paid a visit to The Savoy Hotel in London,…
