Uber

Here’s Why Uber Could Soon Be Required To Allow In-App Tipping

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They say that you should keep your opinions on religion, politics, and sports to yourself. Based on the vitriol generated by the topic on the internet, I feel like “your stance on tipping Uber drivers” should be added to that same list. Peoples’ perspective on tipping Uber drivers seems polarizing, and you’ll rarely find anyone who is indifferent about it.

As I wrote about a few weeks ago, Uber has softened their stance on tipping in a subtle way. In the past Uber’s website said the following about tipping:

Do I need to tip my driver?

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Passenger Threatens To Accuse Uber Driver Of Rape Because He Doesn’t Have iPhone Charger

Uber

Given how popular Uber has become, it’s no surprise that we seem to be hearing more and more horror stories of misbehaving passengers. It seems like more drivers are learning to record interactions when they go south, in order to minimize the possibility of any accusations by passengers.

Video has surfaced of an especially crazy interaction that a New York Uber driver had with a passenger. Apparently the passenger wanted an iPhone charger because her phone was dead, which the driver didn’t have. At that point she began disrespecting the driver, so he decided to start recording the interaction. When she refused to behave, he stopped the car and told her to get out.

She refused to get out, and started accusing the driver of all kinds of things, and said that she’ll accuse him of rape if he doesn’t take her to her destination or call the cops. She even told him that Trump will have him sent back to “his country.”

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Amex Platinum Card Benefits: $200 Annual Uber Credit

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Recently we saw The Platinum Card® from American Express relaunched with new benefits, a bigger sign-up bonus, and a higher annual fee. The card now has a sign-up bonus of 60,000 Membership Rewards points after spending $5,000 within three months. On top of that, the card’s annual fee increased by $100, though I think for most people the new benefits will more than make up for the increased annual fee.

I get a lot of questions about the details of the benefits of The Platinum Card® from American Express, so I’m writing a series about the various benefits of the card.

In this post I wanted to talk about the $200 annual Uber credit offered on the Amex Platinum Card. This is a benefit that was just recently added to the card, at the same time that Amex increased the annual fee on the card. I think that this benefit alone more than justifies the annual fee hike on the card.

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Amex Platinum Card Uber Credits Are Now Available

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In early March we learned about major changes that American Express is making to The Platinum Card® from American Express as of March 30, 2017 (which is today).

While the card’s annual fee will be raised by $100, from $450 to $550, the card is also offering some new benefits. Perhaps most significantly, the Platinum Card now offers $200 in Uber credits annually.

Those with the Platinum Card will receive $15 in Uber credits each month, and $35 in Uber credits in December. Each credit is only valid for the month in which it’s issued and for rides in the U.S. There’s no need to actually pay for any Uber ride with the Platinum Card, but rather you’ll just have to link your accounts and then the code will automatically be added to your account.

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How Uber Has Softened Their Stance On Tipping

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I think there’s no denying that the public perception of Uber has changed substantially over the past couple of years. When Uber first became popular it was sort of the underdog that everyone loved, as they were taking the taxi mafias to task. Unfortunately that perception has changed, especially over the past few months.

After countless corporate scandals and widespread dissatisfaction among drivers, they just aren’t as beloved as they used to be. Originally people used Uber to boycott taxis, and now people are boycotting Uber.

Personally I continue to use Uber, mainly because I think Uber is still better than taxis. I have started using Lyft a bit more as well, but they’re not available in all markets.

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How I’m Maximizing The 5x Transportation Bonus This Quarter

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I’ve had the Chase Freedom® Card for several years, since before I even started reading One Mile at a Time. It’s one of the two no-annual-fee cards I actually use (the other is The Amex EveryDay® Credit Card from American Express).

The 5% cash back the Freedom Card offers on rotating quarterly categories (up to $1,500 a quarter) is actually 5x Ultimate Rewards points for those of us who pair it with a card like the Chase Sapphire Preferred® Card.

This quarter (January through March), the bonus categories are gas stations and local commuter transportation. Gas stations often sell gift cards for future fuel purchases or other things, and many people meet the bonus that way.

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Man Sues Uber For Getting Caught Cheating On His Wife

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A Frenchman is suing Uber for up to $48 million because he believes a glitch in Uber’s app caused his wife to catch him cheating, and eventually lead to his divorce. Per BBC:

“The man says he once requested an Uber driver from his wife’s phone.

Despite logging off, the application continued to send notifications to her iPhone afterwards, revealing his travel history and arousing her suspicions.”

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Changes Are Coming To The Starwood & Uber Partnership

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Starwood Preferred Guest has been a leader among hotel loyalty programs it comes to their partnerships with other travel providers, whether it’s airline or ridesharing apps.

One of my favorite partnerships is between Starwood and Uber. The partnership was launched in February 2015, and has allowed SPG members to earn bonus Starpoints for Uber rides.

While the partnership has remained unchanged for almost two years, there will finally be some changes coming as of next month. I’m not sure if this is influenced by Marriott’s takeover of Starwood or not. I suspect it isn’t, and that this is simply the natural progression of any partnership, where companies renegotiate after being able to analyze the performance of a partnership.

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Reminder: You Can Now Earn 5x Points On Uber & Lyft

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The Chase Freedom is one of my favorite no annual fee credit cards, as it offers 5x points in rotating quarterly categories, for up to $1,500 of spend per quarter. Most people use this as a cashback card, meaning the 5x points really translates into 5% cashback in these categories.

The best part is that in conjunction with the Chase Sapphire Preferred® Card or Ink Business Preferred℠ Credit Card, points earned on this card can be converted into “premium” Ultimate Rewards points, and be transferred to the Ultimate Rewards airline and hotel partners. Since I value one Ultimate Rewards point at significantly more than one cent, that’s my preferred use of those points.

Now that it’s 2017, the first 5x points category for the Chase Freedom is active, and it includes gas stations and local commuter transportation.

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One Of My Biggest Uber Driver Annoyances

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I take Uber on a daily basis, and really appreciate the service. While there are some horrible drivers in the system, for the most part I’ve found Uber drivers to be exceptional, and so much better than what was available in the taxi industry before.

I’ve read all kinds of stuff on the internet about “pet peeves” that drivers have about passengers, most of which seem warranted. As a passenger I have one slightly unusual annoyance that I have to get off my chest.

Let me start by saying that I do everything I can to be respectful of Uber drivers — I’m always polite, I almost never talk on my phone in a car (and when I do, I ask the driver if it’s okay and keep it very short), etc.

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Get 2 Free Uber Airport Rides Thanks To Amex!

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American Express and Uber are teaming up to offer a great promotion for American Express card members. Between now and December 31, 2016, you can get two free Uber rides (up to $65 each) originating from select airports.

Just enter code AMEXAIRPORT in your Uber app prior to requesting a ride, and select an American Express card as the payment method for your ride (pre-paid cards aren’t eligible). You can enter the promotion code by clicking on the “Payment” tab, and then at the bottom click “Add Promo/Gift Code.” Once you enter the code it will stay linked to your account, and your fare up to $65 will automatically be covered (and if your fare is more than that, you’ll get a $65 discount).

The following airports are eligible for this promotion, and again, only rides from the airport (and not to the airport) are eligible:

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You Can Now Earn JetBlue Points For Lyft Rides

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I think the gold standard of ridesharing partnerships is the one between Uber and Starwood, where members can earn Starpoints for all their Uber rides. It’s one of the most straightforward and beneficial ridesharing partnerships, especially since Uber is a service many of us use everyday anyway.

Since then we’ve seen a few other hotels partner with ridesharing apps in one way or another (including Hilton and IHG), though none have been especially valuable, in my opinion.

Well, Lyft and JetBlue just announced a partnership, and it’s worth being aware of, though not really as useful as I would have hoped.

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Get Lyft Rides For An Entire Month For $29

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The ridesharing apps have been testing out all kinds of programs to see what works and what doesn’t. Many of these programs can be lucrative for consumers, and are intended for the apps to steal market share from one another, and perhaps even from the taxi industry.

In late August I wrote about how Uber was offering flat rate uberPOOL rides for an entire month at a very reasonable cost in select cities.

For example, in Seattle you could pay $49, and then receive flat rate uberPOOL rides for $3 and flat rate uberX rides for $8.

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Here’s Why Uber Drivers In China Are Painting Their Faces To Scare Passengers

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Okay, this is sort of hilarious/ridiculous. Per Quartz, apparently there’s a scam among Uber drivers in China where they intentionally use scary profile pictures. These drivers are painting their faces to the point that they look like ghosts, or perhaps even clowns. Why are they doing this? In order to scare passengers into canceling trips, so that they get hit with the Uber cancelation fee. Per Sixth Tone:

“With profile photos that look like they’ve just stepped off a horror movie set, the ghost drivers scare passengers into cancelling their trip, meaning they will owe the driver a few yuan for their troubles.

Another scamming method used by the ghost drivers is accepting rides, saying the passenger has entered the vehicle, and cancelling the trip. The customer will have been taken for a ride worth a few yuan without noticing. Either way the ghost driver wins.”

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