Singapore

More Details About Singapore Airlines’ New A380 Suites Class

Singapore-Suites-1

In May of 2015 I wrote about how Singapore Airlines was planning on introducing new Suites Class & Business Class products in 2017, when they take delivery of their next batch of A380s. We didn’t hear much about the supposed new product for a while, though last March we learned that the Suites Class seat count would be reduced when the new product is introduced, which should come as no surprise.

Well, it looks like there are now some more updates about Singapore Airlines’ new A380 Suites Class, per AusBT. We still don’t know what exactly the new product will look like, though we have a better sense of the timeline for when it will be introduced, how many seats there will be, etc.

What do we now know?

Continue Reading »

Singapore Airlines Is Launching Flights Between Moscow & Stockholm

singapore-a350

I sure do love a fun fifth freedom route, especially when it’s operated by one of the world’s best airlines. For those of you not familiar with fifth freedom routes, it’s when an airline operates a flight between two foreign countries (by “foreign” I mean countries where the airline isn’t based). Examples include Singapore Airlines’ flight between New York and Frankfurt, Cathay Pacific’s flight between New York and Vancouver, LATAM’s flight between Madrid and Frankfurt, etc.

Singapore Airlines has just announced their newest fifth freedom route, and it’s a fun one.

Singapore Airlines will operate 5x weekly flights between Moscow, Russia, and Stockholm, Sweden, as of May 30, 2017. This flight will operate as a continuation of their existing flight between Singapore and Moscow, though passengers will be able to book a ticket exclusively between Moscow and Stockholm if they’d like. The entire flight operates with the following schedule:

Continue Reading »

Singapore Airlines Will Fly The A350 To Houston Starting In 2017

singapore-a350

Singapore Airlines has modified their U.S. route network quite a bit this year, and most recently announced changes to their flight between Houston and Singapore. For years the flight operated via Moscow, which made sense at the time, since it linked two oil cities.

However, as activity in the oil industry has declined, so have Singapore Airlines’ premium cabin yields on the route. Ford and I flew from Moscow to Houston in Singapore Airlines first class over the summer, and we were the only passengers in first class. Based on monitoring seatmaps, it seems such low loads were the norm rather than the exception.

So Singapore Airlines has modified this particular route, and now operates their Houston to Singapore flight via Manchester instead of Moscow. That seems like a pretty smart move, as Houston is a United hub, and Manchester is a pretty big destination that United doesn’t fly to nonstop out of Houston, so they can codeshare with Singapore on it.

Continue Reading »

Horrible Injustice: Singapore Airlines Refuses Someone A Free Upgrade

Singapore-Business-Class

It’s not often I check the comments section of airline Facebook pages, because they seem to be a dark, dark place. Come and think of it, I couldn’t imagine working in social media for an airline, given all the complaints they get.

However, one complaint from Singapore Airlines’ Facebook page is getting a lot of attention. This customer says that Singapore Airlines just lost a client and did something totally unacceptable that a world class airline wouldn’t do.

What did the airline do, you ask?

Continue Reading »

Is Singapore Airlines Cutting First Class To Houston In 2017?

Singapore-First-Class-777 - 67

Singapore Airlines has modified their US route network quite a bit this year, and most recently announced changes to their flight between Houston and Singapore. For years the flight operated via Moscow, which made sense at the time, since it linked two oil cities.

Of course as activity in the oil industry has declined, so have Singapore Airlines’ premium cabin yields on the route. Ford and I flew from Moscow to Houston in Singapore Airlines first class over the summer, and we were the only passengers in first class. Based on monitoring seatmaps, it seems such low loads were the norm rather than the exception.

So Singapore Airlines has modified this particular route, and now operates their Houston to Singapore flight via Manchester instead of Moscow. That seems like a pretty smart move, as Houston is a United hub, and Manchester is a pretty big destination that United doesn’t fly to nonstop out of Houston, so they can codeshare with Singapore on it.

Continue Reading »

Review: Singapore Airlines Lounge London Heathrow Airport

singapore-airlines-lounge-london-heathrow-14

There are four Star Alliance lounges at Heathrow Terminal 2, operated by Air Canada, Lufthansa, Singapore, and United. Due to Star Alliance regulations, all first class passengers can use all Star Alliance first class lounges, while all Star Alliance business class and Star Gold passengers can use all business class lounges.

Given the high standards that Singapore Airlines is known for, I was curious to check out their Heathrow lounge.

The Singapore Airlines Lounge London is located just a short walk from the United lounge, right next to the Air Canada lounge.

Continue Reading »

SilkAir 737 Business Class In 10 Pictures

silkair-business-class-2

Hello from Siem Reap, Cambodia! After great flights on Cathay Pacific from Los Angeles to Hong Kong to Singapore, and a couple of nights in Singapore, our next stop is Siem Reap, Cambodia.

Singapore Airlines’ subsidiary, SilkAir, operates flights between Singapore and Siem Reap. The airline is a member of the Singapore Airlines group, though isn’t a Star Alliance member. That means you can’t redeem Star Alliance miles for their flights, other than Singapore Airlines KrisFlyer miles.

Fortunately I managed to redeem miles for this flight through a promotion KrisFlyer is offering, so the cost was just 10,000 KrisFlyer miles one-way in business class. I flew SilkAir several years ago on one of their A319s in business class, though they now have a fleet of new 737s, so I was curious to see how that experience compared.

Continue Reading »

Introduction: Journey To Kazakhstan

air-astana-business-class-767-1

My goal this year has been to review as many new airlines in premium cabins as possible, and I’ve found it to be immensely enjoyable. I’ve tried even more new products than I was hoping to, so several weeks back I shared an additional list of 13 more airlines I want to review in the coming months.

In the comments section of that post, a couple of readers mentioned Air Astana, which I didn’t really know the first thing about. After doing some research, I was fascinated by the airline, as they seem to run a solid and quirky operation. So this entire trip was centered around being able to try Air Astana, though fortunately I managed to try some other interesting products while positioning for the trip as well.

The first aspect of planning this trip was figuring out the ideal Air Astana itinerary. My goals were to do the following on a single itinerary:

Continue Reading »

Singapore Airlines Is Getting Rid Of Their First A380

Singapore-A380

About a decade ago the A380 seemed like the next great thing that would change aviation. Unfortunately over time that perception has changed, and aside from Emirates, most airlines flying the A380 don’t seem very pleased with it. For a couple of years there has been speculation that Airbus would discontinue the A380 program, given the lack of new orders.

The simple problem is that the A380 is the highest capacity plane in the sky, so there aren’t that many routes where it can be flown in a profitable manner. Also over the past few years we’ve seen the 787 and A350 become more popular; arguably those planes are the real game changers. These are efficient, long range, fairly low capacity aircraft that most airlines can operate much more profitably.

So while Emirates loves their A380s, other airlines would prefer to operate more versatile and fuel efficient planes.

At the moment the second largest customer of the A380 is Singapore Airlines, which has a total of 19 of the superjumbo aircraft in their fleet, which another five aircraft on order.

Continue Reading »

GREAT Singapore Airlines Premium Economy Fares From The US To Asia!

Singapore-Airlines-Premium-Economy-7

Early last year Singapore Airlines announced that they’d be introducing a premium economy product, which they’ve progressively been adding throughout their longhaul fleet. While the hard product for Singapore Airlines’ premium economy looks pretty average (similar to domestic first class within the US), you can bet that they’ll have an amazing soft product, as Singapore Airlines consistently does across all cabins.

Anyway, while we’ve seen some pretty specific premium economy fare sales, Singapore Airlines has an incredible premium economy fare sale at the moment, for travel between the US and Singapore.

You can fly roundtrip premium economy from New York, Los Angeles, or San Francisco, to Singapore, for ~$1,150 roundtrip. Your outbound travel can occur between November 1, 2016, and June 30, 2017.

Availability for the fare is wide open across all routes, so you shouldn’t have any issues with that. The best place to book is directly on Singapore Airlines’ website, which should reflect the ~$1,147 fare for travel from any of the above cities.

Continue Reading »

Redeem Miles For Singapore Airlines’ New US To UK Flight

Singapore-Business-Class

As I first wrote about last week, Singapore Airlines is launching a new route between Houston and Manchester, with connecting service to Singapore. This will be replacing their current route from Houston to Moscow to Singapore as of October 30, 2016, given the state of the economy in Moscow.

For those traveling from Houston to Singapore, there aren’t huge implications of this change, as you’ll have to make a stop either way.

However, this route change has a much bigger impact for those traveling between Houston and the intermediate European gateways:

— Singapore’s Houston to Moscow flight featured the best premium cabin products available to Russia, so it’s sad to see those eliminated
— Singapore’s new Houston to Manchester flight will feature the best premium cabin products available between the US and Manchester, so this is a big win for UK flyers

Continue Reading »

Review: Singapore Airlines First Class 777 Moscow To Houston

Singapore-First-Class-777 - 50

While I’ve flown Singapore Airlines many times before (including reviewing Singapore’s 777 first class between Singapore and Melbourne, Singapore’s A380 Suites Class between New York and Frankfurt, etc.), this was Ford’s first time on Singapore Airlines. Singapore has one of my favorite first class products in the world, so I was excited for Ford to experience it.

We boarded at around 9:10AM through door L2, where we were greeted and escorted to our seats in first class. This route is operated by Singapore’s oldest first class product, consisting of a total of eight seats, spread across two rows in a 1-2-1 configuration.

I remember back when this product was cutting edge, though nowadays it seems a bit outdated, almost.

I assigned us seats 2C & 2D, which are the two center seats in the second row of the cabin. In this instance, however, we were the only passengers in first class, so I suppose we could really sit wherever we wanted. While first class is awesome to begin with, it’s always an extra special treat when you have the entire cabin to yourself. It has happened maybe a dozen times in my life.

Continue Reading »

Singapore KrisFlyer Promo: Save 50% On Select SilkAir Awards

SilkAir-Business-Class

Singapore Airlines’ KrisFlyer program is back with a promotion they’ve offered a few times in the past, though this version is even better. Singapore KrisFlyer members can save 50% on select SilkAir awards. The basic details are as follows:

— Book between July 21 and August 4, 2016
— Travel now through October 31, 2016
— Valid for one-way or roundtrip saver level travel originating in Singapore
— You must book through Singapore Airlines’ website to receive the discount; there’s no registration required, so the discounted price should automatically be reflected when price your award ticket

In reality the savings aren’t quite 50%. That’s because KrisFlyer members usually receive a 15% discount when booking online, and that can’t stack with this promotion. In other words, you’re really getting an additional 35% discount on top of the 15% online booking discount.

The promotion is valid for both economy and business class travel, and there are many eligible markets. These include destinations like Bali, Koh Samui, Kuala Lumpur, Phnom Penh, Siem Reap, etc. You’ll want to see the promotion page for the full listing of eligible markets, which also differ slightly based on whether you’re looking to redeem for economy or business class.

Continue Reading »

Official: Singapore Airlines Adding Manchester To Houston Flight As Of October 2016

Singapore-Business-Class-777

A few days ago I wrote about a rumor that Singapore Airlines would be making a major adjustment to their Singapore to Houston route. The fight presently operates via Moscow, though due to the economy in Moscow, Singapore Airlines was planning on routing the flight via Manchester instead.

Well, it’s now official, and the route change is happening even faster than we expected. As of October 30, 2016, Singapore Airlines will operate a Singapore to Manchester to Houston flight 5x weekly with the following schedule, per routesonline.com:

SQ52 Singapore to Manchester departing 2:35AM arriving 9:00AM
SQ52 Manchester to Houston departing 10:15AM arriving 3:35PM
SQ51 Houston to Manchester departing 7:15PM arriving 10:05AM (+1 day)
SQ51 Manchester to Singapore departing 11:35AM arriving 8:20AM (+1 day)

As part of these changes:

Continue Reading »