Media

Airline Refuses To Let Young, Black, Female Doctor Help In Medical Emergency

American-737-Economy-Class

A Facebook post written by a doctor named Tamika Cross has been shared over 30,000 times. In it she recounts the discrimination she faced while trying to assist a passenger with a medical emergency on a Delta flight from Detroit to Minneapolis.

Essentially she tried to assist after a person a couple of rows ahead of her had a medical emergency, but the flight attendants kept turning down her help for a variety of reasons, assuming she couldn’t possibly be a doctor. It seems clear she faced some kind of discrimination, though we don’t know if it was due to her race, age, gender, or what.

Here’s the story, in full:

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La Compagnie’s Growth Strategy Is All Over The Place

La-Compagnie-Business-Class-757-02

La Compagnie is the fascinating all business class transatlantic airline that started flying in mid-2014. Their first route was between Paris and Newark, and I was able to review that flight within days of when they launched operations. Last summer La Compagnie launched flights between Newark and London as well.

In March La Compagnie claimed they were breaking even on their Paris route, and were still “ramping up” on their London route (in other words, they weren’t yet breaking even).

Well, early last month La Compagnie announced that they’d be discontinuing their flight between New York and London because of Brexit. Then La Compagnie announced that they’d instead add a second daily flight between New York and Paris. That’s a questionable move, given that they were apparently already only breaking even on the route. By doubling capacity without a corresponding increase in demand, they’re undoubtedly going to lower their yields.

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Trump Spokesperson Tries To Debunk Assault Allegations With Airplane Knowledge

trump-airplane-assault

One of the most controversial and talked about topics the past week involves allegations of Trump assaulting women. A woman named Jessica Leeds came forward to share that she was supposedly assaulted by Trump on a plane many years ago. Here’s part of how she recounts the story, per the New York Times:

“More than three decades ago, when she was a traveling businesswoman at a paper company, Ms. Leeds said, she sat beside Mr. Trump in the first-class cabin of a flight to New York. They had never met before.

About 45 minutes after takeoff, she recalled, Mr. Trump lifted the armrest and began to touch her.”

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Air India Is Taking Over Pan Am’s Round The World Flight… Really?!?

Air-India-Lounge-London-Heathrow - 46

Sunday Guardian Live published an article yesterday about Air India with the headline “AI will fly around globe, emulate Pan Am’s feat.” Naturally I was intrigued!

Is Air India really going to operate a 10-stop round the world flight like Pan Am did? Well, unfortunately not. As a matter of fact, the article is so off base that it’s sort of amusing, and worth sharing. Per the article:

“Air India, the national carrier, is set to become the first airline after perhaps the now defunct Pan American World Airways that will operate a flight that would go around the globe. The Director General of Civil Aviation has granted permission to Air India to go from New Delhi via the Pacific route to San Francisco in the United States. However, on its return journey to New Delhi, the non-stop flight would undertake the path over the Atlantic, thus becoming the only airline in the world whose same aircraft would cover its entire journey by flying around the globe.”

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The World’s Youngest Airline Captain Is A 26 Year Old Woman

youngest-captain

Back in July I wrote about how EasyJet hired a 19 year old pilot, who must be one of the youngest airline pilots in the world. As a lifelong aviation geek I think it’s so awesome what he has accomplished at such a young age. Since he passed all his tests just like everyone else, there’s no reason his age should prevent him from accomplishing his dream.

Well, the airline is once again making the news this week for the age of one of their pilots. In this case it’s because EasyJet has just promoted a 26 year old to captain, making her the youngest airline captain on record.

Per the Press Association:

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The Best (Unpaid) Emirates Ad Ever

Emirates-Video

As those of you who follow the industry probably know, there has been a big controversy between the US and Gulf carriers for the past couple of years, though it’s finally mostly resolved. The US carriers have been emphasizing how the Gulf carriers are subsidized, while the Gulf carriers have been emphasizing how the US carriers provide a horrible product.

Emirates had an ad campaign with Jennifer Aniston highlighting this, which they supposedly paid her $5 million for:

The ad is pretty funny, and drives home the point of how Emirates provides a better product than US carriers. However, at the end of the day it’s an ad, so you can only put so much weight on it.

Well, I think Emirates just got some of the best publicity ever, and it didn’t even cost them a dime. One of the most popular YouTubers is Casey Neistat (his videos collectively have over a billion views). Even if you’re not into YouTube, you may remember I wrote about him earlier in the year — he made a video about how American took away his comped Concierge Key status, which is their invitation only status level.

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Hotel Threatens To Charge Guests For Negative Online Reviews

The-Castle-Hotel

In the age of the internet, it sort of blows my mind that any hotel could possibly think this is a good idea. The Castle Hotel is a small independent hotel located in Berwick-upon-Tweed, which is England’s Northernmost town.

Per TripAdvisor, the hotel is sending out emails to guests as soon as they book, warning them of an “administration charge” of £100 in the event of a negative online review. Here’s the relevant part of the email:

“The management of the Hotel will charge an Administration Fee of £100 + VAT if the circumstances arise where a response has to be made to any comment or picture posted on electronic media which is in their opinion unfair or scurrilous in nature or to which they were not given opportunity to rectify when or after the service was provided. This charge will be deducted from the Credit or Debit card provided as guarantee for the booking. The Hotel management reserve the right to amend or cancel any booking without notice.”

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Is Global Warming Causing Increased Clear Air Turbulence?

Q400 clouds

Lately it sure seems like we’ve heard a lot of media reports of flights encountering clear air turbulence, to the point that diversions are necessary due to passengers and crew being injured (always keep those seatbelts fastened when you can, folks!). I wasn’t sure whether these kinds of incidents were actually increasing in frequency, or if we’re simply hearing about them more often, given the increased popularity of social media.

Nowadays we often have videos of these incidents, so there’s more of a story when news channels cover them.

While hardly scientific, I was actually thinking a few weeks ago about how smooth most of my flights have been the past couple of years. In January I had a bumpy flight on Air New Zealand from Auckland to Queenstown (the second bumpiest flight of my life), though other than that I’ve had almost nothing but smooth flights the past couple of years, even on typically bumpy transpacific routes.

I’m not suggesting there’s a decrease in turbulence, but rather just that I found it funny that I was randomly thinking about this a few days ago.

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Did American Handle This “Black Lives Matter” Situation Correctly?

American-Black-Lives-Matter

There’s a story getting quite a bit of media attention from American Airlines’ Facebook page.

On Tuesday an American Airlines passenger posted a picture of a flight attendant wearing a “Black Lives Matter” pin.

I most definitely disagree with the person on Facebook calling this pin “disgraceful,” but objectively I think it’s fair to say that very reasonable people can strongly disagree about the effect of the “Black Lives Matter” movement. Some view it as a positive driver of change, while others view it as something which has enabled high level violence, even if unintentionally. I don’t think either side is wrong.

I’m not sure if this is accurate anymore, but one Twitter user posted the following screenshot of what is (or at least used to be) American’s policy on pins:

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Air China Issues Apology Following “Safety Tips” Flub

Air-China-777

Yesterday I posted about how Air China was under fire following what was printed in one of their inflight magazines, Wings of China. In a feature about London they suggested that extra precautions are needed when “entering areas mainly populated by Indians, Pakistanis and black people.” They also suggested that “females always be accompanied by another person when traveling,” which seems like an awfully broad generalization to make.

Suffice to say most people weren’t too pleased with this “advice.” I think it goes without saying that the article didn’t represent the views of Air China as such, but rather was a combination of an out-of-touch writer combined with a bad translation.

On the plus side, Air China has very quickly responded to this situation, and has already issued a statement. They’ve apologized for what happened, ordered the removal of the magazine from all Air China aircraft, and have also demanded that the Wings of China editorial team “learn the lesson” and avoid a similar situation in the future.

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Air China’s Safety Tips: Avoid Indian, Pakistani, And Black Neighborhoods

Air-China-Warning

Air China’s inflight magazine, Wings of China, has a long feature on visiting London in the current issue, which talks all about what you should do during your visit to the city.

While the story is thousands and thousands of words long, there are a couple of sentences in particular that are drawing the most attention. Specifically, the part about safety:

“London is generally a safe place to travel, however precautions are needed when entering areas mainly populated by Indians, Pakistanis and black people. We advise tourists not to go out alone at night, and females always to be accompanied by another person when travelling.”

Oops! I’m gonna go out on a limb and say the ethnic part is the worst, but suggesting that females should always be accompanied by another person when traveling isn’t exactly sound advice either.

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Is Allegiant Air Unsafe?

Allegiant-A320

Allegiant Air is a US ultra low cost carrier, which operates primarily between leisure destinations within the southern part of the US.

The airline operates a fleet of roughly 80 planes, including about 30 Airbus A319/A320 aircraft, five Boeing 757 aircraft, and about 45 MD-80 aircraft. Their MD-80s are an average of over 26 years old. Generally speaking there’s a very low correlation between the age of a plane and its safety. The key is that the plane has to be well maintained. A well maintained old plane is significantly safer than a poorly maintained new plane. A plane that’s both old and poorly maintained is a bad combination.

In May I wrote about how Allegiant’s pilots raised alarming concerns about the airline’s safety practices. For example, nearly half of Allegiant pilots said they wouldn’t feel safe having their family fly Allegiant. That’s pretty shocking.

Now, the one thing to keep in mind is that the pilots were trying to negotiate a better contract around this time, so some might argue this was a bargaining technique.

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KLM’s Hilariously Simplistic New Ad Campaign

KLM-Its-An-Airline

KLM has just unveiled their latest ad campaign, which is hilariously simplistic. The campaign’s tagline is KLM — It’s An Airline. They’ve launched a site dedicated to the campaign at itsanairline.com.

KLM has long been a quirky airline, and this ad sums that up perfectly. Yes, KLM’s new ad campaign is all about how they’re an airline. And about how they fly passengers. And about what airports are.

Don’t believe me? Here’s the first video they released, explaining how KLM is an airline:

Once you understand that concept, you might be interested to learn about what airports are:

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American’s Newest Ad Campaign — “World’s Greatest Flyers”

Worlds-Greatest-Flyers

American has just unveiled their latest global ad campaign, which comes with a new tagline — World’s Greatest Flyers. Here’s how American explains the concept behind the new campaign:

“American Airlines’ new ad campaign celebrates people from all walks of life – our customers and employees – traveling on American.

As the world’s largest airline, with the best network, youngest fleet and competitive product, we need to focus on the people and the experiences we serve them to set us apart from the competition. American’s customers and employees all impact the travel experience. We’re celebrating the ways they elevate themselves from good to great flyers.

We developed this campaign from the inside out, listening to our employees and customers to discover what sets us apart. Our goal is to be the greatest airline in the world, by being the airline employees want to work for, customers want to fly and where investors want to put their money.”

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