Kuwait Airways

Review: Kuwait Airways Business Class 777 Shannon To New York

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Upon arriving in Shannon we were all directed to get off the plane and reclear security. As we deplaned we were each given a transit card and our name was checked off a list.

Since I had “SSSS” on my boarding pass in Kuwait (which means I was selected for additional screening), I was ushered to a separate area. Once about a dozen passengers requiring secondary screening had deplaned, we were escorted to a separate area for screening.

One of the other business class passengers flipped out. “I WANT TO TALK TO A KUWAIT AIRWAYS SUPERVISOR, THEY DID NOT TELL ME I NEEDED TO GET OFF THE PLANE.” He said that he refused to go through security, etc. Then he turned to me and said “did you know we had to get off the plane here?” “Yeah, actually.” Then he stopped talking.

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Review: Kuwait Airways Business Class 777 Kuwait To Shannon

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As our bus pulled up to the remote stand, I was happy to see that our flight was actually operated by a 777-300ER. Kuwait Airways’ 777-200s are ancient, so I was worried we’d have a last minute swap. Fortunately that wasn’t the case, and I was excited to experience the “future” of Kuwait Airways.

We boarded through door L2, where we were pointed right into the business class cabin.

Kuwait Airways has B/E Aerospace Diamond seats in business class on their 777-300ERs, which is a similar product to what’s available on Aeroflot, Aeromexico, Air China, KLM, Royal Jordanian, Saudia, United, etc.

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Review: Kuwait Airways Lounge Kuwait Airport

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Our flight from Kuwait City to New York (via Shannon) was departing at 9AM, and we got to the airport plenty early, at around 6:15AM. We had already received our boarded passes all the way to New York in Dhaka, so could skip the check-in counters (which were deserted anyway).

Kuwait Airport is pretty solid. While the finishes don’t come off as especially luxurious, the ceilings are high, and they have excellent concessions.

Starbucks and Pinkberry next to one another? Yes please!

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Review: Kuwait Airways Business Class A330 Dhaka To Kuwait

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Our flight from Dhaka to Kuwait City was operated by one of Kuwait Airways’ new A330 aircraft, which are in a three class configuration. There’s first class, business class, and economy class. However, on the Dhaka to Kuwait flight, the airline doesn’t actually sell the first class cabin (I guess because the premium cabin demand isn’t there).

So on our flight, business class passengers got seated in first class, and then economy class passengers partly got seated in business class. As a result, service in first class was the same you’d usually get in business class, while business class had the standard economy service.

We boarded through the forward left door, where we were greeted by the crew and pointed to the far aisle, where our seats were located. Kuwait Airways’ A330 first class cabin consists of reverse herringbone seats that are in a 1-2-1 configuration. There are a total of 17 seats, meaning there are four full rows, and then in the back there’s a single seat on the left side of the cabin.

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Review: Dhaka Airport Lounge

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Our Kuwait Airways flight from Dhaka to Kuwait City was departing at 8:55AM, and we got to the airport at around 6:45AM. Our driver pulled up to the airport and signaled for us to go through the staff entrance. I wasn’t sure whether we were really supposed to do that, but he insisted, so we did. Sure enough, the officers waved us through.

Security at Dhaka Airport is very high. Probably the highest I’ve seen at any airport. There were guards with machine guns everywhere. First there was a security and passport check to get into the terminal.

Then we tried to find the Kuwait Airways check-in counter, which proved a bit of a challenge. There was a lack of signage indicating which airline used which counters, and on top of that the terminal was crowded. Eventually we found the Kuwait Airways check-in counter, located in row “E.”

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Kuwait Airways’ New 777 Business Class In 10 Pictures

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As much as we’ve had an amazing journey for the past two weeks, it sure is nice to be back in the U.S.

On Thursday we flew Kuwait Airways A330 business class from Dhaka to Kuwait City, and yesterday we flew Kuwait Airways’ new 777-300ER business class from Kuwait City to New York, via Shannon.

For years Kuwait Airways has offered a horrible onboard product, though they’re finally trying to reinvent themselves, and that starts with their new flagship 777-300ER aircraft. So I was happy to have the opportunity to fly this from Kuwait to New York yesterday (I booked a reasonable business class fare from Dhaka to New York, of ~$1,400 one-way).

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I’m Having A Glass Of Wine On A “Dry” Airline…


I’m presently flying from Kuwait to New York on Kuwait Airways. The flight has a two hour stop in Shannon, Ireland (starting in a couple of weeks the flight will finally operate nonstop in both directions). I’ll have more thoughts on the flight soon, but for now wanted to share something I found especially interesting.

As many of you probably know, some airlines are “dry,” meaning they don’t serve alcohol. Some of these dry airlines are from countries where alcohol is prohibited across the board (at least on paper), while other dry airlines are from countries where alcohol can only be consumed under certain circumstances.

Earlier in the year I flew EgyptAir, which is a dry airline. A reader mentioned to me that I could bring on my own alcohol and the crew would gladly let me consume it. I didn’t try it at the time, but was intrigued.

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Kuwait Airways A330 Business Class In 10 Pictures

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Hello from Kuwait City! I just flew Kuwait Airways’ A330 business class for the 6hr20min flight from Dhaka to Kuwait City. I’ve been wanting to fly Kuwait Airways for years, and a good opportunity finally presented itself. Kuwait Airways had great business class fares out of Dhaka, and the flight was even operated by one of their new A330s.

I’ll have a full trip report soon, but wanted to share my initial impressions for now.

Well, I should start by saying that I actually flew Kuwait Airways first class… sort of.

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The Next 16 First & Business Class Products I’d Like To Review


In early 2016 I set out to review as many new first & business class products as possible, as a way of sprucing up blog content. While I figured I’d really miss the repetitive nature with which I flew many of the world’s best first class products, I’ve found reviewing new airlines to be extremely enjoyable. That goal didn’t stop in 2016, and my goal in 2017 is to try even more new airlines.

In the first couple of weeks of the year I’ve flown business class on EgyptAir, Royal Jordanian, Royal Brunei, and Emirates, all of which were new products for me.

As I begin to plot out my next big trip, I figured I’d make a list with the next 16 products I really want to review, in no particular order. I’m always curious to hear what you guys think, because at the end of the day my airline selection is based on what you guys are most interested in reading about.

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Kuwait Airways’ New 777-300ER Is Flying To London


Kuwait Airways is in the process of radically refreshing their longhaul fleet. Their existing 777-200s have to be the most poorly configured 777s in the world, with a first class product that looks more like a terrible business class product, and a business class product that looks like premium economy.

That’s why it’s pretty exciting that the airline is in the process of taking delivery of 10 new 777-300ERs, which represents an exciting new era for them. On this plane they have fully enclosed suites in first class, and fully flat beds in business class.

Kuwait Airways has been on my list of airlines to try, though I decided to wait until they put their new 777-300ERs into service, since I figured that review would be more useful.

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Kuwait Airways Showcases Their New 777 With The Mannequin Challenge


Yesterday I wrote about how Kuwait Airways just took delivery of their first Boeing 777-300ER, which represents a huge evolution for the airline. While the new plane as such is nice, what’s really noteworthy is the cabins that Kuwait Airways has installed on the plane, as they’ve finally added flat beds in business class and suites in first class.

That might sound like an obvious decision, but the airline also recently took delivery of A330s featuring outdated products, so…

Anyway, pictures of the new cabins have been limited so far, though it looks like Kuwait Airways has a unique way they’re showcasing the plane, in the form of a Mannequin Challenge. Here it is:

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Kuwait Airways Unveils New 777-300ER First & Business Class Cabins


In late October I wrote about how Kuwait Airways is undergoing a rebranding, which is starting with a (long overdue) livery change.

The airline is taking delivery of 10 new 777-300ERs, so my hope has been that the new planes will also feature modern products. I’d argue Kuwait Airways’ existing 777s feature the most outdated products of any 777 in the world.

Well, Kuwait Airways has finally taken delivery of their first 777-300ER within the past couple of days, and they’ve had a celebration surrounding it in Kuwait City.

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Kuwait Airways’ New 777-300s Might Actually Be Competitive


Yesterday I wrote about how Kuwait Airways is going through a “once in a generation” rebranding, which includes a new logo and livery. While that’s nice, my big question has been whether they’ll actually substantially change their offerings, given that Kuwait has among the worst first & business class hard products of any airline on their fleet of two 777 aircraft.

Kuwait Airways’ CEO claims that they’re hoping to transform their product:

“While the outward change to our aircraft will be obvious, we also hope to demonstrate that a much deeper and thorough transformation process is underway; one that will reassert our pioneering legacy in the region’s aviation industry and restore a sense of pride in the national carrier of Kuwait. Ultimately, such changes will be in pursuit of asserting our position as the preferred choice for passengers, linking Kuwait to the world.”

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Kuwait Airways Is Rebranding… But Will Anything Change?


While Gulf carriers like Emirates, Etihad, and Qatar are known for their great service, the same can’t be said for Kuwait Airways. For whatever reason they have among the worst premium cabin products of any longhaul carrier.

For example, as of now the airline only has two 777-200 aircraft, and they features uncomfortable and tight recliner seats in business class (not even angled flat), and reclining seats in a 2-2-2 configuration in first class. As I wrote about last year, some airlines just shouldn’t bother with first class, and Kuwait Airways is probably one of them.

Fortunately Kuwait Airways is also taking delivery of some new planes, including some A330 aircraft. Those planes feature reverse herringbone seats in first class, which most airlines are installing in business class.

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