Hyatt is scrapping their Gold Passport program in favor of World of Hyatt starting on March 1. The new program has a few changes that you might like, but it’s also chock full of hidden gotchas and devaluations. I’ve been busy practically since the day it was announced and haven’t really had a chance to think about it much until recently.
In fact, it was the “Welcome to Globalist” email that sort of motivated me to write about it. And, given the response in the comments, I’m not the only one who finds this program insanely confusing. I mean, when many of the top miles and points bloggers don’t even know something so simple as the requalification requirements… well, you get the idea.
Anyway, there’s another hidden gotcha in the new program, this time concerning the policies surrounding the free night awards and Diamond Suite Upgrades. Here’s how you might find yourself in the situation where Hyatt’s loyalty program actually encourages you to stay with someone else. Crazy, eh?