Hyatt

And The Winner Of Hyatt Globalist Status Is…

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The new World of Hyatt program launched last week, and to celebrate, Hyatt offered to give a lucky OMAAT reader Globalist status through February 2019. There were five ways to enter to win, with each method potentially scoring you an entry.

Well, the deadline to enter the giveaway was yesterday, so it’s now closed. There were over 7,000 entries, so I had Rafflecopter randomly choose an entry (which is powered by random.org). The winner is @MattHerbst_. The entry that won was him following Hyatt on Twitter.

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Review: Grand Hyatt Amman Grand Suite

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For our last two nights in Jordan, we chose to stay at the Grand Hyatt in Amman. Technically it was the last 1.5 nights, as our flight to Istanbul left at 3AM, but it seemed worthwhile to have the hotel for the full evening so we could at least get a few hours of sleep.

Our stay overlapped with Ben’s (which was super fun), so I won’t review the full hotel. I did, however, apply a Hyatt Diamond Suite Upgrade to the reservation, and I figure other people might be interested in knowing what the suites are like. We had breakfast in the Grand Club instead of the restaurant, so I’ll cover that as well.

We made several stops on the drive north from Petra, so it was about 4PM when we arrived at the Grand Hyatt. As Ben mentioned, security was tight, so the valet took the car at an outbuilding where we cleared security, before walking to the main hotel. It was a decently efficient system, and whenever we left the hotel the car was brought to the main entrance and the parking berms were lowered for us, which was nice.

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Last Chance: Enter To Win Hyatt Globalist Status

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The new World of Hyatt program launched last week, and to celebrate, Hyatt offered to give a lucky OMAAT reader Globalist status through February 2019. That’s right, one lucky person will receive almost two years of Globalist status.

As I explained, the caveat is that benefits under the “More Rewards Await” section of hyatt.com/world (like the Category 1-7 free night, four suite upgrades, My Hyatt Concierge, and lowered nights requirement for the subsequent year) do not come with this gifted status, since those are only earned after 60 qualifying nights or 100,000 base points in a calendar year. However, the winner will receive all the other perks associated with the status, including club access, breakfast, late check-out, and suite upgrades on arrival!

If you haven’t yet entered, the giveaway will be ending at 11:59PM PT tomorrow, Wednesday, March 8, 2017.

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I Was Offered A Suite Upgrade On My First Hyatt Globalist Stay (But Turned It Down)

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The new World of Hyatt program kicked in as of March 1. Former Hyatt Gold Passport Diamond members are being converted into World of Hyatt Globalist members. In terms of the on-property experience, the single biggest difference is that Globalist members receive unlimited complimentary suite upgrades, subject to availability (Diamond members, on the other hand, received the best available non-suite rooms, unless using a suite upgrade award).

It’s one thing to have a policy, but the big question is how hotels handle these upgrades in practice. Do they offer the upgrades proactively? If not, do they offer them when asked? Or do they come up with any excuse to deny an upgrade?

Like most hotel chains, I suspect it will come down to the individual hotel. Some hotels are great about going above and beyond for elite members, while others seem to do everything they can to deny benefits.

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5 Predictions For World Of Hyatt

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This week is the launch of the new World of Hyatt program. I’ve been talking about some of the changes to the program over the past week. If you’ve followed along, you know that I’m not a fan. Be it the high qualification requirements given their small footprint, the swap of tiered-award nights for amenity points, or the diluted breakfast benefits, I just don’t think it makes a lot of sense. But it is what it is.

For better or worse, a lot of my travel so far this year has taken me to Scandinavia, a land completely devoid of Hyatts, so I’ve only recently been sharpening my pencil to determine if requalifying as a Globalist makes sense. Or will even be possible. That’s why I’ve been breaking down the program piece by piece this week, even though we’re partway through the qualification year.

Anyway, I thought it might be interesting to post my predictions for the World of Hyatt program. As you read this, keep in mind that these are just my opinions. I don’t know anyone at Hyatt. I haven’t been on any blogger conference calls. And I’m not speaking for Team OMAAT.

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I “Got” My First World Of Hyatt Complimentary Suite Upgrade As A Globalist!

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I’ve been writing a lot about World of Hyatt lately, in anticipation of the big launch that occurred yesterday. As a longtime Diamond member, I’m concerned about the value proposition of the new program in light of the various devaluations.

Obviously the newly raised qualification levels are problematic for many of us given Hyatt’s small footprint, but I’m also concerned about the diluted breakfast benefits and the swap of welcome amenity points for tier-based free night awards with a short expiry.

But on the flip side, I’m super excited about the prospect of unlimited complimentary suite upgrades.

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Hyatt Lifetime Status Is More Rewarding Than Ever Before

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The new World of Hyatt program has kicked in as of yesterday, and overall it’s a mixed bag. When the program was first announced I was concerned that they’d make it more difficult to earn lifetime status, and perhaps reduce the benefits.

However, now that World of Hyatt is active, it looks like exactly the opposite is the case. Lifetime status with Hyatt is more valuable than ever before. We already knew that lifetime Diamond members would become lifetime Globalist members, but it looks like it gets much better than that.

Previously to earn lifetime Diamond status you needed to earn a million base points plus be a member of the program for 10 years. You earn five base points per dollar spent, meaning that you need to spend $200,000 with Hyatt to earn lifetime top tier status.

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Logging Into My Hyatt Globalist Account For The First Time…

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RIP Hyatt Gold Passport, and welcome World of Hyatt. Overnight Hyatt has changed a lot of aspects of their loyalty program, which we first found out about a few months ago.

I tried to log into my World of Hyatt account first thing this morning, though they were having “technical difficulties” (I assume related to the transition). Now I’ve finally been able to log into my World of Hyatt account, where I can see my Globalist status reflected.

The most exciting part of checking my account was the “My Awards” section:

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Enter Here To Win Hyatt’s New Globalist Status!

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Today is March 1, which means that it’s the day that Hyatt is formally eliminating their Gold Passport loyalty program, and introducing World of Hyatt in its place. We’ve covered these changes in great detail here on the blog, as they’re both positive and negative.

But for now, I’m excited to be able to give away World of Hyatt Globalist status to one lucky reader.

To celebrate the new program, World of Hyatt is giving away Globalist status to a lucky OMAAT reader. That’s right, one of you can win Globalist status through February 2019 from Hyatt (that’s nearly two years of Globalist status).

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Why You Might Want To Claim Missing Hyatt Welcome Amenity Points Soon

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Under the soon-to-be defunct Gold Passport program, Hyatt Diamond members receive a welcome amenity at the start of their stay. For properties within the United States, this consists of either a food and beverage amenity or bonus points. I’m not much of a drinker, so I pretty much always take the points, either 500 at Hyatt House or Hyatt Place or 1,000 at the full service hotels. Sadly, the welcome amenity will not be a part of World of Hyatt which starts on March 1.

At any rate, these welcome amenity points are supposed to post automatically to your Gold Passport account along with the rest the points from your stay. That said, I find that this doesn’t always happen, especially at the limited service properties. Apparently this is a common problem, as Hyatt even has a policy where you get 50% more bonus points if you have to call.

As much as I like points, calling just for 750 points might not be worth the effort. So my strategy has been to go over my account about once a year, identify all of my stays where the points failed to post, and then call them in at once. It’s the modern day version of balancing your checkbook. I just did so yesterday and I’d recommend you do so as well.

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Thank You, Hyatt Gold Passport!

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Tomorrow is March 1, which is the official launch of the World of Hyatt program. This is replacing Hyatt Gold Passport as Hyatt’s loyalty program. The program is no doubt a mixed bag, and how you feel about it probably depends on how much you stay with Hyatt. For those who stay 60 or more nights per year with Hyatt, the new program could be good news. For others, not so much.

So while we’ve written about the new World of Hyatt program quite a bit on OMAAT, I wanted to take a second to acknowledge and reflect on what an incredible loyalty program Gold Passport has been. Hyatt Gold Passport was the program that got me hooked on hotel loyalty programs, but they delivered more than that.

This post isn’t intended to be a comparison of the old and new program, but rather just intended to focus on the positive and say thanks to Jeff Zidell and his team for their innovation and for a heck of a run. Let’s take a short trip down memory lane…

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Hyatt’s New Globalist Breakfast Rules Won’t End Well

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I’ve been digging into the World of Hyatt program lately as it’s about to launch on March 1. As you might have figured out by now, I’m not a fan. Mostly I think the qualification requirements are insane for a hotel chain that has around 700 properties worldwide.

That said, assuming you can get to 60 nights per year, there are some things to like about the new program. The unlimited complimentary suite upgrades are a really nice perk, at least in theory. I travel a lot with my family and the three most important features for us — be it on the plane, at the hotel, or in the rental car — are space, space, and more space. So if this works as advertised, it’ll be great.

But it’s not all fun and games even for top-tier Globalists as devaluations and gotchas lurk around every corner. Some of these changes, like the diluted breakfast benefit, just don’t make a lot of sense to me.

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World Of Hyatt May Encourage You To Stay Somewhere Else

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Hyatt is scrapping their Gold Passport program in favor of World of Hyatt starting on March 1. The new program has a few changes that you might like, but it’s also chock full of hidden gotchas and devaluations. I’ve been busy practically since the day it was announced and haven’t really had a chance to think about it much until recently.

In fact, it was the “Welcome to Globalist” email that sort of motivated me to write about it. And, given the response in the comments, I’m not the only one who finds this program insanely confusing. I mean, when many of the top miles and points bloggers don’t even know something so simple as the requalification requirements… well, you get the idea.

Anyway, there’s another hidden gotcha in the new program, this time concerning the policies surrounding the free night awards and Diamond Suite Upgrades. Here’s how you might find yourself in the situation where Hyatt’s loyalty program actually encourages you to stay with someone else. Crazy, eh?

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The “World Of Hyatt” Philosophy Goes Beyond The Loyalty Program

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As most of you probably know by now, Hyatt is introducing the new World of Hyatt loyalty program as March 1, 2017, which will replace the Gold Passport program. While the program stays the same on the points earning and redemption side, there are a lot of changes being made to elite benefits, etc. Whether or not you’re happy about these changes probably depends on your stay patterns.

Here’s how Hyatt describes World of Hyatt as their new global platform for accomplishing their purpose:

“World of Hyatt is our new global platform, driven by our purpose to care for people so they can be their best. It’s about engaging more deeply with our community and understanding that community better. It’s an expression of who we are and what we stand for, as well as an opportunity to extend what we do with our guests, colleagues and partners beyond just hotel stays.”

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