We arrived on our United “Polaris” flight from London and had a four hour layover in Chicago before our connecting flight. This gave us plenty of time to check out the brand new Polaris Lounge which we were rather excited about. Unfortunately, it was a few days before they began serving restaurant-style order-off-the-menu meals so those won’t be part of this review. A day late and a dollar short. Or something like that.
We cleared security and headed over to Terminal C through the psychedelic tunnel.
As you come up the escalator, the United customer service counter is straight ahead. And the Polaris Lounge is just to the left of it.