Even the “good guys” occasionally make negative changes. Yesterday I wrote about how JetBlue is adjusting their policy on refaring. Back in the day, if your JetBlue fare dropped between when you booked and departure, you could get a voucher for the difference in fare. It was a nice way to feel comfortable about locking in a ticket in advance, and it didn’t cost JetBlue much, given that they were giving out vouchers rather than cash. Eventually they changed their policy to only allowing you to refare within 14 days, and then this week they’ve changed the policy to allowing you to only refare within five days of when you book, which is much more restrictive.
But it looks like they’ve made two other changes that have the potential to impact more passengers.
JetBlue raises the cost for same day flight changes
JetBlue lets you pay to confirm a seat on another flight the same day (assuming it has any availability, even if it’s not the same fare class), when you make that change the day of departure. The fee for this used to be $50, though JetBlue has raised their same day flight change fee to $75.
JetBlue eliminates free standby
JetBlue used to let you standby for an earlier or later flight the same day at no cost. Now JetBlue has eliminated free standby, and has raised the cost of that to $75. Since there’s no reason to standby when you can just confirm a seat for $75, that fee only applies when a flight is sold out and you can’t make a confirmed same day change. If you don’t clear onto the flight then that fee is refunded.
It’s unfortunate to see JetBlue change their policies like this, though I guess it’s not surprising either. As before, Mosaic members can make free same day flight changes.
(Tip of the hat to Deals We Like)