In early August I first wrote about US Mobile, which offers unlimited inflight internet service through iPass for just $10 per month. While it gets you access to 35 million hotspots around the world, what made this deal the most incredible was that it also got you access to both Gogo and Panasonic wifi on one device.
You know how the saying goes — if something sounds too good to be true, it probably is. Long term I figured there was no way that Gogo and/or Panasonic would allow this to continue. I don’t know how the arrangement works on the back-end, but a lot of us would be canceling our $50 per month Gogo memberships in favor of these $10 per month passes, and I can’t imagine Gogo would have been happy about that.
I tried to sign up for the US Mobile deal in early August, but I couldn’t get it to work. I followed all the steps, and then spent over an hour on chat support while on a plane between Gogo and US Mobile and iPass, and just kept getting pushed around. So at that point I gave up, since I knew I wouldn’t be giving up my Gogo membership in the short term anyway (I have grandfathered pricing because I’ve had my membership for so long, and wasn’t expecting this to last that long). However, I know other people have managed to make this work.
Well, just under two months from when this deal was uncovered, it looks like there’s now a “hiccup.”
The US Mobile site indicates that their monthly passes are now “sold out.”
When you click on the button where you can join the waitlist, it says the following:
Due to popular demand, we’ve sold out of wifi passes. We know how much of a pain this is. We’re also tired of the price gouging and poor customer service that’s par for the course. We just want you to know that we’re doing everything in our power to get more passes in your hands.
If you’d like to be notified of when we have more in stock, please let us know what your email is and we’ll get back to you.
With much love,
-The US Mobile Team
Keep in mind that you have to renew your membership every month, so this impacts even existing members. We’ll have to wait and see if this deal is simply dead and they’re just trying to phrase it delicately, if they actually have a finite number of these passes they can issue and it’s like a lottery system, or what.
Like I said, I generally think that if something sounds too good to be true it probably is, so my guess is that this is either a dead deal, or on the way to being one.
(Tip of the hat to Travel Codex)