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One of the best perks of The Platinum Card® from American Express and The Business Platinum® Card from American Express OPEN is access to Centurion Lounges. These lounges are for the most part significantly better than what’s offered by US airlines, as the lounges have complimentary cocktails, hot food, and a couple of them even have spas.
The one downside to Centurion Lounges is that they’re pretty consistently crowded to the point that they’re sometimes almost uncomfortable. As much as I love Centurion Lounges, I’ve sometimes found myself walking in, realizing there weren’t any empty seats, and then just going to a nearby emptier contract lounge, because at least they’re a quiet place from which to work. Amex has tried to limit the number of people who have access to these lounges, but even that doesn’t seem to make a huge difference.
I don’t totally think this is Amex’s fault. The problem is that they have a lot of cardmembers, they’ve created a really compelling product that a lot of people are interested in, and unfortunately the available real estate at airports is limited.
One of the first Centurion Lounges to open in the US was at DFW Airport, and it’s also one of the largest Centurion Lounges, at around 9,000 square feet. Even so, the lounge is pretty consistently crowded. Well, there’s some good news on that front.
Today Amex has announced plans to expand their Centurion Lounge at DFW Airport. The lounge will be expanding from 9,000 to 12,000 square feet, and should open in the first half of 2018. However, rather than expanding the existing lounge, they’ll instead take over a nearby lounge. Per the announcement:
The DFW lounge will relocate to a new location opposite the existing space, neighboring Gate 17 on the mezzanine in Terminal D and just inside security. The new, expanded space is expected to open in the first half of 2018. In addition to all of the amenities currently offered in the existing lounge, the new DFW lounge will offer:
- Additional 3,000 square feet of space
- 3 shower suites
- Private telephone rooms
- Private mother’s room
The Centurion Lounge at DFW will continue to offer the features and amenities Card Members have come to know and love at the existing lounge location, including:
- Full premium bar with specialty cocktails developed by Centurion lounge mixologist Jim Meehan, and wines handpicked by Centurion Lounge wine director Anthony Giglio
- Fresh, locally-inspired cuisine designed by James Beard Award-winning chef Dean Fearing
- Complimentary spa therapies from Exhale
- Semi-private, and dedicated work area with high-speed Wi-Fi
- Member services desk
- Conference space
- Family room
- Computer bar
- Large flat-screen TVs
This expansion is great news, though I can’t help but wonder how much of a difference an additional 3,000 square feet will really make. I feel like the current space needs to expand by at least 50% for it to make a substantial difference.
Ideally they’d keep both lounge spaces, though I realize that’s probably prohibitively expensive. On the plus side, I’m sort of happy they’re using a new space altogether, since it means the experience won’t be interrupted during the construction. You’ll get the full current experience until the new lounge opens.
I also wonder what will be put in the space that the Centurion lounge occupies now. Maybe it will be American’s new Flagship Lounge, or otherwise their new Flagship Dining at DFW? I feel like 9,000 square feet isn’t enough for the former, while it’s way more than enough for the latter.
What do you make of Amex building a new Centurion Lounge at DFW?
(Tip of the hat to View from the Wing)