Introduction: One “Stan” At A Time
Review: Wingtips Lounge New York JFK Airport
Review: Uzbekistan Airways Business Class 787 New York To Tashkent
Review: Hyatt Regency Tashkent, Uzbekistan
Review: Uzbekistan Airways Lounge Tashkent Airport
Review: Uzbekistan Airways Business Class A320 Tashkent To Dushanbe
Review: Hyatt Regency Dushanbe, Tajikistan
Review: Dushanbe Airport Lounge
Review: Somon Air Business Class 737 Dushanbe To Dubai
Review: Saudia First Suite 777 Dubai To Riyadh
Review: Saudia Business Class Lounge Riyadh Airport
Review: Saudia First Suite 777 Riyadh To Los Angeles
For our four nights in Uzbekistan we decided to book the Hyatt Regency Tashkent. The paid rate for our four nights would have been a steep $235+ per night.
However, this is only a Category 2 World of Hyatt property, and the hotel had Points + Cash availability. So I booked all four nights at the cost of 4,000 points plus $55 per night, which I’d consider to be an exceptional value.
We took a taxi from the airport to the Hyatt, which took about 15 minutes. The taxi driver initially wanted $20 for the ride, but Matthew negotiated it down to just $10, which we later learned was still way too much given how cheap Uzbekistan is.
The Hyatt Regency is on a huge gated property that almost feels like a government compound. There’s a quick security check before you enter, and then after a few turns you’ll find yourself in front of the main entrance.
The hotel had a couple of metal detectors at the entrance, though they were never manned. So I found it a bit odd that they had them but didn’t use them, though I suppose it’s a sort of security theatre.
Inside the lobby and to the right was reception, which had a beautiful, backlit mural behind it.
There I was welcomed by a friendly associate, who did a fantastic job confirming my World of Hyatt Globalist perks. I was informed I had been upgraded to a suite, would receive free breakfast in the restaurant, had access to the club lounge, received free internet, and was also offered late check-out.
Everyone at the hotel was incredibly hospitable, and they seemed genuinely delighted (and somewhat confused) to have guests visiting from the US. The Hyatt Regency is less than a year old, and has a spacious lobby where I spent quite a bit of time sitting and working.
There’s a coffee bar on the opposite side of the lobby of reception, where I had a coffee or three over the course of our stay.
The hotel has two sets of elevators depending on which wing of the hotel you’re staying in. Based on where my room was located, the best set of elevators for me was on the opposite side of the hotel of reception.
My suite was located on the second floor, and upon exiting the elevators I turned right.
I was assigned room #244.
I had no expectations of the hotel coming in, but my suite was absolutely beautiful. There was an entryway with a half bathroom to the right.
The room had a large living room with a couch and a chair, along with a desk with chair in the corner of the room.
Waiting on the living room table was a welcome amenity consisting of fresh fruit, nuts, and a bottle of Uzbek red wine.
On the counter along the interior of the room was some bottled water and an Illy coffee machine.
Beneath that was the minibar.
Unfortunately the room just faced the interior of the hotel, given that it’s “U” shaped.
Just as a point of comparison, below are the views from the center part of the hotel. Not bad, eh?
There was a door connecting the living room to the bedroom, which featured a king size bed, as well as a chair in the corner by the window, both of which faced a wall-mounted TV.
Under the TV was a long table with a chair that could double as a vanity.
The bathroom was along the interior of the room, down a small hallway.
The bathroom was spacious, and featured double sinks, a soaking tub, a large walk-in shower, and a partitioned off toilet.
Toiletries were from Portico, which I don’t love. I was under the impression that Hyatt was in the process of phasing these out, but I guess the hotel just has a really big supply.
The room was such a pleasant surprise. Wifi in my room was usable, though not fast. I know Matthew had some issues in his room, and wifi was also sometimes slow in the club lounge. One evening I had a real issue with the wifi speed, but otherwise it was fine.
Speaking of the club lounge, it was located on the sixth floor. Breakfast is served in the restaurant, so the club lounge is only open from 2PM until 10PM, so you can’t grab a coffee there mid-morning.
The lounge itself is a beautiful space, and was consistently empty. I think we saw maybe one or two other people there throughout our stay. The club lounge had a variety of seating options, ranging from couches to communal tables to dining tables.
Whenever the lounge was open you could help yourself to soft drinks and coffee.
On top of that, there were cookies and whole fruit available throughout the day.
The evening reception was from 6PM until 8PM, and was perhaps the only disappointing aspect of the stay, as far as I’m concerned. There were two types of meat (there were no labels, but I suspect it was chicken and beef), some finger sandwiches, and dessert.
Then there were a few alcoholic drinks as well.
This has to be one of the most disappointing Regency Club evening snack selections I’ve ever seen, including properties in the US (which are notorious for their stingy offerings). Ultimately that was fine, after the first evening we knew it wasn’t worth going to the club for the evening reception, though we still spent quite a bit of time there working, as it was a pleasant space physically. The whole setup just seems like a waste, since there were barely any Regency Club guests. I hope they at least let the hotel staff eat the food.
Interestingly right across from the club lounge was a nice patio. This didn’t actually seem to be part of the club lounge, but rather was just a smoking area.
Breakfast was served from 6:30AM until 10:30AM (11AM on weekends) in Khiva Cafe, the hotel’s signature restaurant. It’s located just off the lobby behind reception.
The hotel also has a patio, where we elected to sit most mornings. While it got hot during the day, the temperature was perfect in the mornings.
The breakfast selection was high quality and everything tasted great. I’ll let the pictures of the food mostly speak for themselves.
There was even sparkling wine included with the buffet.
The cappuccino in the restaurant tasted great as well.
In addition to the buffet, you could order omelets and waffles, both of which I tried over the course of our stay.
It’s also nice that the hotel offers a complimentary light breakfast in the lobby for those leaving early (before breakfast starts in the restaurant), including coffee, juice, water, fresh fruit, pastries, and yogurt. I’ve seen some hotels offer croissants and coffee early, but this was very impressive.
One night we had dinner at Sette Pizza Bistro and Bar, which is the hotel’s Italian restaurant located on the seventh floor. When traveling, I’m sure I’m not the only one who occasionally needs some variety from whatever the local food is, no matter how much I like it.
The restaurant had a similar design to Khiva Cafe on the ground floor.
The service in the restaurant was excellent, and we were offered some bread to start.
The prices in the restaurant were high — very high by local standards. So high, actually, that we were the only people in the restaurant. A pizza margherita cost $22, though tasted great. It was perhaps a bit oilier than I prefer, but still very good.
While the meal wasn’t cheap, it was a nice change of pace from the food we were otherwise getting.
In terms of the hotel’s other features, the spa area was located on the seventh floor.
This included a 24/7 gym, which featured a good selection of equipment.
There was also a beautiful indoor pool, open daily from 6AM until 10PM.
The spa level also had a nice patio for guests.
Uzbekistan is probably the cheapest country I’ve ever been to, so I was shocked by the spa prices. An hour-long massage cost 120USD, which just seems crazy for a country like this. I know you pay inflated prices at chain hotels, but as a point of comparison, we stayed at the Hyatt in Dushanbe (a market I otherwise found to be comparably priced) which has the same GM, and spa treatments were less than a quarter of the price.
Hyatt Regency Tashkent bottom line
I didn’t have much in the way of expectations when I booked this place, other than being excited that there was a Hyatt in Uzbekistan, which I wasn’t necessarily expecting. However, this hotel really exceeded my expectations. It’s a physically beautiful hotel with great Globalist treatment, big suites, an excellent breakfast, friendly staff, and great facilities.
I really can’t emphasize enough how friendly almost every employee that we interacted with was. They all seemed incredibly eager to help, and also seemed genuinely excited to have visitors in their country from the US, since I really got the sense they didn’t get many of those. Several employees even mentioned to me how excited they were about the new nonstop flight from New York to Tashkent, which had just started a couple of weeks prior.
My only real criticism were the wifi speeds at times, and the disappointing evening club lounge selection.
But all around this is one of the more pleasantly surprising Hyatts I’ve stayed at. I’d highly recommend this property.