Introduction: A Quick Jaunt On Saudia, Jet, And Tunisair
Review: Korean Air First Class Lounge New York JFK Airport
Review: Saudia First Class 777-300ER New York To Riyadh
Review: Saudia First Class Lounge Riyadh Airport
Review: Saudia First Class 777-300ER Riyadh To Dubai
Review: Hyatt Regency Dubai Creek Heights
Review: Marhaba Lounge Dubai Airport
Review: SkyTeam Lounge Dubai Airport
Review: Jet Airways Business Class 737 Dubai To Mumbai
Review: GVK Lounge Mumbai Airport
Review: Jet Airways First Class 777-300ER Mumbai To London
Review: Yotel London Heathrow Terminal 4
Review: SkyTeam Lounge London Heathrow Airport
Review: Tunisair A320 Business Class London To Tunis
Review: Sheraton Tunis
Review: Tunis Airport Lounge
Review: Tunisair Business Class A330 Tunis To Montreal
I had two nights in Dubai after the first portion of my trip. I was staying not only during summer (where it’s hot in the Middle East), but also over Ramadan, which is typically the quietest time for hotels in the region. If you’re looking to score a deal on a hotel in the Middle East, visit in June through September, as you can stay at most top hotels for very little.
I could have stayed just about anywhere for cheap, but for this stay I decided to try the Hyatt Regency Dubai Creek Heights, which is fairly new, and is one of the few Hyatts in Dubai I haven’t stayed at. It’s near the airport, and was just under $100 per night.
The Hyatt Regency was a short 10 minute drive from the airport, and is massive. There are two towers, though I believe the hotel only takes up one of them — the hotel has 461 rooms.
The lobby was much nicer than I was expecting. I thought it would have low ceilings and be dark, when in reality it had high glass ceilings and lots of natural light. It almost felt like a greenhouse.
Reception was difficult to find at first, since the setup wasn’t as obvious as at other hotels. Rather than having traditional front desks, they just had long tables towards the back of the lobby where associates stood. The check-in experience almost reminded me more of an Andaz than a Hyatt, given that there wasn’t formally a side for the associates vs. the guests.
At check-in I was informed that I had been upgraded to a suite as a Globalist (which I’d hope would be a given when staying at a hotel in Dubai in summer, given how low occupancy is).
The associate explained that due to Ramadan (more accurately, I assume due to the low occupancy associated with Ramadan), the club lounge wasn’t being used for breakfast or the evening reception. Instead I could have breakfast at Sufra Restaurant between 6:30AM and 11AM, and then the evening drink and snack selection would be at La Tablita, which is the hotel’s Mexican restaurant. That would be available from 7PM until 9PM, though they’d only serve alcohol starting at 8PM (once the sun set).
The associate also explained that the pool was closed for an extended period of time due to “unforeseen circumstances.” This hotel is still new, so that’s a bit confusing…?
Eventually I had keys to my room on the 28th floor. I turned left from reception and headed towards the elevators.
Oddly there was all kinds of construction in the lobby, which I couldn’t really make sense of, given how new the hotel is. The signage said “we’re freshening up so you can make the most of being away.” Shouldn’t the hotel still be “fresh,” given how new it is? 😉
I took the elevator up to the 28th floor, where my room was located. The hotel’s elevators were super fast.
Upon exiting the elevator I turned right and walked to the very end of the hallway, where my room, 2805, was located.
This was a proper suite with two separate rooms, and I’d estimate it was maybe 800 square feet. There was an oddly shaped living room, with a couch and chair facing a TV.
The TV was hung on top of a large table of sorts, and next to that was the desk.
On the table was a coffee machine as well as some tea.
There was also a welcome amenity consisting of some whole fruit and sweets.
Below the TV was the minibar, and one cool thing about this hotel is that all drinks and snacks in the minibar are free. Now, ultimately it’s not that great of a selection — there are a few types of chocolate, some still and sparkling water, and some soft drinks. However, it’s still a very nice thing for them to offer.
Off the living room was a half bath, with just a sink and toilet.
Then there was a door leading into the bedroom, which featured a comfortable king size bed.
Across from the bed was a TV as well as a chair by the window.
A door off the side of the bedroom led into the master bathroom. It had a sink, toilet and bidet, tub, and walk-in shower.
Toiletries were provided by Pharmacopia, which I quite like, at least compared to Hyatt’s other standard toiletries.
I’ve seen pictures of the views from some rooms at this hotel, which include the Burj Khalifa in the distance. Unfortunately my views weren’t quite as exciting, and were largely of the tower next door.
Overall I thought the suite was functionally designed and large, though at the same time very generic. It didn’t incorporate any sort of local design.
The in-room wifi was fast and free, so I had no problem staying connected in the room.
I had breakfast both mornings in the restaurant, given that the club lounge was closed. The restaurant is located on the lobby level, and is reasonably nice. I was surprised by how full it was, actually, given that it was during Ramadan (I took the below pictures when the restaurant emptied out a bit). The hotel seemed to be full with tour groups from Japan and India, so a vast majority of the guests seemed to be from those two countries.
The breakfast buffet was reasonably good, though not amazing. Here’s the thing — the Middle East probably has the best breakfast buffets in the world, even better than in Southeast Asia, in my experience. Relatively speaking, this buffet was just okay. Ultimately we all have different personal preferences, but I was a bit disappointed by the lack of Indian dishes, which are my favorite. Furthermore, some of the other things I had weren’t great (for example, the falafel was hard as could be).
I’ll let the pictures of the buffet mostly speak for themselves otherwise.
At check-in it was explained to me that while the club lounge isn’t serving breakfast or evening snacks at the moment, it’s still open should I want to grab a water or coffee. So I decided to check it out. The lounge is located on the 32nd floor, and is a large space.
Again, this comes down to personal preference, but I found the decor of the lounge to be a bit out of place. The lime green and purple tables and chairs didn’t even go with the rest of the hotel, and certainly don’t give you any sense of place.
There was an espresso machine, as well as a fridge with soft drinks and water, so I took advantage of that a couple of times.
Since the club lounge wasn’t serving anything in the evenings, those with club lounge access could instead enjoy drinks and snacks in a partitioned off area of La Tablita, the hotel’s Mexican restaurant. It was a pretty cool and quirky restaurant, in my opinion.
Unfortunately the food selection was minimal, with just a couple of types of cold cuts, a few hot options, finger sandwiches, and desserts. Hopefully the selection in the lounge is usually better, and this was just a watered down selection due to how few club guests there were.
In terms of the hotel’s other facilities, the hotel had a gym and spa. The spa was a pretty good size, and had decent equipment.
The pool was closed, though, which seems like a sin in Dubai in summer (not that I would have used it anyway).
When I checked out on the last morning there was a charge on my bill for premium internet. As a Globalist member you get free premium internet, and when I brought this to the associate’s attention, she said that Globalist members only get free basic internet. I had to show her the policy on Hyatt’s website before she’d take it off.
Hyatt Regency Dubai Creek Heights bottom line
Ultimately the Hyatt Regency is fine, though Dubai has too many good hotels for me to return here. I’d potentially recommend this place if you had a quick overnight and wanted a place near the airport. Perhaps the hotel would have been better if the lounge were open and if the pool were open, and if it weren’t actively under construction in many public spaces.
This hotel just sort of left me confused, though. It didn’t incorporate any local elements into the design, the immediate area around the hotel isn’t great, it didn’t have any nice outside areas (not that you’d enjoy those in summer, but…), etc.
Don’t get me wrong, this isn’t a bad hotel. But Dubai just has too many good hotels for me to return here, especially given how just about everything is reasonably priced in summer.
If you’ve stayed at the Hyatt Regency Dubai Creek Heights, what was your experience like?