I’m not writing this post because I feel victimized or offended by this practice, but rather I’m just sort of puzzled that this still happens in 2017. Nowadays hotels are all about personalizing the experience as much as possible, and I realize that can sometimes be tough when you have limited information on guests.
However, what confuses me is that so many hotels default to assuming that the person you’re traveling with must be your wife. While her circumstances are different, I know Tiffany has had similar experiences, where she consistently receives welcome letters addressed to “Mr. Funk” when traveling alone.
So today I checked into an incredible luxury hotel and got a welcome letter that said “Mr. & Mrs. Schlapping.” Perhaps what really irks me is that they couldn’t spell my name right (c’mon, it’s on the reservation!), but overall I just don’t get why hotels always make assumptions about travel companions.
More so than ever before, people travel with all kinds of companions. There are married same sex couples, people traveling with friends, people traveling with a boyfriend or girlfriend, etc. Unless you know who the second guest is, hotels shouldn’t try to guess, in my opinion. Either address the welcome letter just to the primary guest, or address the primary guest by name and add an “& Guest.”
C’mon hotels, is it that hard? Anyone also share my confusion at this practice?