My Experience Using Priority Pass At An Airport Restaurant

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A bit over a week ago I wrote about how Priority Pass had finally added some lounge options at Sydney Airport. Priority Pass has over 1,000 members lounges around the world, though prior to this they didn’t have any at Sydney Airport.

In reality they didn’t actually add lounges at Sydney Airport, but rather they added restaurants, which is innovative. Since they couldn’t come to a mutually beneficial agreement with any lounges at the airport, Priority Pass members can instead eat and drink for free at seven lounges across three terminals.

Priority Pass members can get up to 36AUD of free food & drinks in these lounges per person. So if you have a Priority Pass membership that lets you take two guests for free, that’s potentially 108AUD of free food & drinks at one of these restaurants. For a terminal with two participating restaurants, that’s 216AUD of free food & drinks. CRAZY!

Priority-Pass-Sydney

This morning I was flying out of Sydney Airport on the same flight as Zac of Points from the Pacific. He reminded me of this feature, and suggested we give it a try.

We were taking a domestic flight out of Terminal 2, meaning that both Bistro 2020 & Bar, as well as MoVida, were conveniently located. I had heard a couple of reports of people having issues with this benefit at Sydney Airport, and being told that either the machines didn’t work or they weren’t familiar with Priority Pass.

Well, I’m happy to report that my (limited) experience was perfect.

We first checked out MoVida, located just past security.

Sydney-Airport-Priority-Pass-1

They had a sign at the register showing both the Priority Pass and Lounge Key signage.

SYD-Priority-Pass

I confirmed with the lady working the registe that they did indeed accept Priority Pass cards. She said they did, and asked what I wanted. We got a couple of Voss waters and I ordered a flat white.

Sydney-Airport-Priority-Pass-2

I was asked for my Priority Pass card and for my ID, and she swiped my Priority Pass card as they would at any other Priority Pass lounge. I do wonder whether the reimbursement by Priority Pass is fixed regardless of how much you buy (within the limit), or if it’s correlated to how much you actually spend.

When she found out we didn’t want anything else she said “are you sure? You’re way under your limit.”

Indeed, since I had a card with guesting privileges, I guess I could have purchased 108AUD worth of stuff.

After that we decided to check out Bistro Bar 2020, though unfortunately they weren’t quite open yet.

Sydney-Airport-Priority-Pass-3

The restaurant did have a Lounge Club sign, but I didn’t see a Priority Pass sign. I’m not sure if they just didn’t have the sign, or if they just don’t take Priority Pass.

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Overall it was a smooth and pleasant experience, though I’m not sure just how much it’s worth for someone who has access to a business class lounge. The Virgin Australia domestic lounge has baristas making coffee, so I enjoyed both of my flat whites immensely.

Virgin-Australia-Lounge-Sydney-1

I suppose the restaurant has more substantial food offerings than the lounge, but it’s also not as comfortable for getting work done.

Virgin-Australia-Lounge-Sydney

As a reminder, several premium credit cards issued in the US offer a Priority Pass membership, along with guesting privileges, including the following:

Card# Of Guests Who Get Free AccessAuthorized User AccessCost To Add Authorized User
The Platinum Card® from American Express2Yes$175 For Up To 3 People, $175 For Each Additional Person Beyond That
The Enhanced Business Platinum® Card from American Express OPEN2Yes$300 Per Person
Citi Prestige® Card2 Guests Or Immediate Family MembersYes$50 Per Person
The Ritz-Carlton Rewards® Credit CardUnlimited GuestsYes$0
Chase Sapphire Reserve℠ CardUnlimited GuestsYes$75 Per Person

Bottom line

Since we had lounge access we took advantage of this just to see whether it works, and it does indeed. Priority Pass did a good job thinking outside the box in coming up with this partnership, and if I had been hungry it would have been nice to grab a real meal. Unfortunately we were rushed for time, though I’m still happy that it was an easy process.

Heck, if I had more time I might have just bought a bunch of people their food & drinks, but I’m not sure how the restaurant would feel about that, since I’m not exactly sure how they’re reimbursed for stuff.

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Comments

  1. Did they ask you for a boardingpass in the restaurant?

    Would be interesting if they don’t in the domestic terminal restaurants, as everyone can access it without any boardingpass.

  2. @ Bruno — Nope, they didn’t ask for a boarding pass. Indeed, I guess just about anyone could go there, if they wanted to.

  3. Clearly the register attendant didn’t care at all about who you were buying things for, only that you were well under the limit. That’d be an awesome thing to do, walk around and take orders or even just buy a bunch of water bottles and hand them out.

  4. Changi Airport in Sinapapore has also had a similar setup with Priority pass. One of the lounges I visited was just a regular restaurant and I was really confused at first. But they pretty much let you order what you want from the menu but I don’t think alcohol was included. I could be wrong.

  5. Thanks for this post as I was wondering how well it was working. Looking forward to trying it out next month, especially as the only good thing about the Qantas Lounge is the flat white.

  6. @AJ: When they announced the fee hike earlier this year. I believe it was announced at the beginning of March.

  7. Was just in SYD last week flying with 2 other people. Stopped at Bistro Bar 2020 and the man running the bar was very familiar with Priority Pass. When he found out I was with 2 other people, he pushed to max out my limit. Ended up with 2 meals with apps and a bag of drinks/snacks to take with us. He did mention that we could only visit one of the restaurants in the terminal in the same day, and I didn’t try it to see if that was enforced or not…

  8. Came through Sydney T2 this morning and saw Bar 2020 have the PP sign out now. Not a member myself so couldn’t check it out. Hope you enjoyed your short stay down here!

    OT: check out AirCalin and New Caledonia next time you’re in the area, Lucky. They’ve got some great SPG properties there!

  9. So can you get the Priority Pass at more than one food location at the airport and potential get 216AUD worth of free food/drinks (108 AUD x 2)?

  10. I have PP cards through my Chase and AmEx Plat, I’m assuming you could max out one and then move over to the other since they are swiping the PP cards only.

  11. I was just in SYD and stopped by the Peroni Bar as it was closest to my gate. The bartender was very adamant that my guest and I spend our entire $72 allowance, so after lunch and 2 beers we decided to take some sparkling water and snacks to-go. I have a feeling they are reimbursed for whatever is purchased at a discounted rate, but still make a profit. Since I have my priority pass membership through my CSR, I am entitled to unlimited guests and I was tempted to claim everyone at the bar as a guest just to see if I could buy everyone a free round. However, it is things like that which ruin these benefits for everyone.

  12. They are probably reimbursed at the retail rate so the restaurant makes a profit. And are probably in a trial “use it or lose it” so the employees are encouraging maxing out the limit.

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