Introduction: Flying With Royalty (Or Not)
Review: Air Canada Premium Rouge 767 Tampa To Toronto
Review: Sheraton Gateway Toronto Airport
Review: EgyptAir Business Class 777 Toronto To Cairo
Review: Cairo Airport Lounge Terminal 2
Review: Royal Jordanian Business Class Embraer 175 Cairo To Amman
Review: Grand Hyatt Amman
Review: Royal Jordanian Lounge Amman Airport
Review: Royal Jordanian Business Class 787 Amman To Kuala Lumpur
Review: St. Regis Kuala Lumpur
Review: Plaza Premium Lounge Kuala Lumpur
Review: Royal Brunei Business Class A320 Kuala Lumpur To Bandar Seri Begawan
Review: Radisson Bandar Seri Begawan Brunei
Review: Royal Brunei Lounge Bandar Seri Begawan
Review: Royal Brunei Business Class 787 Bandar Seri Begawan To Dubai
Review: W Dubai Al Habtoor City
Review: St. Regis Dubai
Review: Emirates Business Class Lounge Dubai
Review: Emirates Business Class A380 Dubai To Los Angeles
My Royal Brunei flight to Bandar Seri Begawan was departing at 12:10PM, so I got to Kuala Lumpur Airport at around 10AM. I checked the departure monitor, and easily found the check-in area for Royal Brunei.
Royal Brunei had a business class counter, though it wasn’t staffed. I still queued there for a minute (since the main line was quite long), and after a few minutes the station manager got the hint, and had one of the associates staff that desk.
Within a few minutes I had a boarding pass to Bandar Seri Begawan, and an invitation to the Plaza Premium lounge. I’ve only ever used the Malaysia Airlines first class lounge in Kuala Lumpur, so was curious to see how one of the airport’s contract lounges compared.
Clearing security and immigration was a breeze, as there weren’t lines for either. After that I got on the train to the satellite concourse.
Upon exiting the train I turned left, and followed the map on my lounge invitation towards the Priority Pass lounge.
This lounge is on the same level as the Malaysia Airlines lounge, so you can take either the escalator or elevator up. However, once on the upper level, the Plaza Premium lounge was in the opposite direction.
Upon entering the lounge I presented my invitation, though Priority Pass members also have access to this lounge. So if you have a Priority Pass membership through a credit card, that gets you access to the lounge.
The lounge was styled similarly to other Plaza Premium lounges I’ve been to, and wasn’t especially full. Just near the entrance was a bar with several high-top seats.
Near that was an area featuring magazines and newspapers.
Behind that was the dining area, which featured tables that had seating for both two and four.
There was a long bench with small circular tables.
Other than that, the lounge had pretty traditional seating, with chairs facing one another arranged in rows.
There was a small business center with some cubicles and PCs.
The lounge faced the apron, and the mostly empty apron.
The food spread was back near the entrance, and wasn’t especially good.
There were a few types of veggies and fruit.
There was a coffee machine, water, orange juice, toast, and croissants.
Then there were soft drinks and bottled water.
Then there were a couple of hot dishes, neither of which looked very appealing.
My one frustration with the lounge was that the wifi didn’t work. While I could connect to the airport’s wifi (which was free but really slow, at least from the lounge), the lounge’s wifi didn’t work. Oh well, I only had about 30 minutes in the lounge.
At around 11:10AM I headed to the departure gate, which was C13. The plane arrived from Bandar Seri Begawan at around 11:15AM, right as I got to the gate.
Kuala Lumpur Airport has “sterile” gates, so once you enter the gate area you’re considered boarded onto the flight. Therefore they scan your boarding passes when you enter the gate area.
The gate area was huge, so there were plenty of open seats given that we were only on an A320.
At around 11:40AM boarding finally began, starting with people who needed extra time (which was about half the plane), and then after that business class.
Plaza Premium Lounge Kuala Lumpur bottom line
The Plaza Premium Lounge KL is a perfectly fine contract and Priority Pass lounge. The design was quite nice, though the food selection and lack of wifi were a bit disappointing. That being said, I do everything I can to avoid visiting a contract lounge while hungry. In general the airport isn’t especially inspiring when it comes to lounges — even the Malaysia first class lounge isn’t very nice.
I find KLIA to be among the more pleasant airports out there to transit. They have fast track immigration in both directions, and I’ve never had much of a wait for security.