Introduction: Flying With Royalty (Or Not)
Review: Air Canada Premium Rouge 767 Tampa To Toronto
Review: Sheraton Gateway Toronto Airport
Review: EgyptAir Business Class 777 Toronto To Cairo
Review: Cairo Airport Lounge Terminal 2
Review: Royal Jordanian Business Class Embraer 175 Cairo To Amman
Review: Grand Hyatt Amman
Review: Royal Jordanian Lounge Amman Airport
Review: Royal Jordanian Business Class 787 Amman To Kuala Lumpur
Review: St. Regis Kuala Lumpur
Review: Plaza Premium Lounge Kuala Lumpur
Review: Royal Brunei Business Class A320 Kuala Lumpur To Bandar Seri Begawan
Review: Radisson Bandar Seri Begawan Brunei
Review: Royal Brunei Lounge Bandar Seri Begawan
Review: Royal Brunei Business Class 787 Bandar Seri Begawan To Dubai
Review: W Dubai Al Habtoor City
Review: St. Regis Dubai
Review: Emirates Business Class Lounge Dubai
Review: Emirates Business Class A380 Dubai To Los Angeles
I had a quick one night layover in Kuala Lumpur. My flight from Amman was arriving at around 4:30PM, while I was departing the next day at around 12PM. I’ve reviewed quite a few hotels in Kuala Lumpur over the years, including the Mandarin Oriental, Grand Hyatt, Le Meridien, and InterContinental.
In this case there wasn’t even a question about which hotel I wanted to stay at. The St. Regis Kuala Lumpur opened recently, and since I’m a huge fan of the St. Regis brand, I wanted to check it out. Best of all, the St. Regis is near the KLIA Express station, which is the best way to get between the airport and the city (it only takes 30 minutes).
The hotel contacted me before my stay to send me the shuttle schedule between the station and the hotel. This confused me a bit, since it looked like the St. Regis was just a short walk from the station, and I always prefer walking rather than taking a shuttle. However, it quickly became apparent what the problem was. While the St. Regis is close to the station, the roads are quite tough to cross. So with carry-ons you probably could walk there if you’re willing to jaywalk across five lane streets, but I can certainly see the merit to taking the shuttle.
Here’s the map that the hotel sent me about the shuttle service:
And here’s the schedule:
Sure enough, upon exiting the terminal I saw signage for all the hotel shuttles, which was easy enough to follow.
As expected, the St. Regis shuttle arrived within a few minutes. You really have to be on the lookout, because there’s only a small sign inside the car indicating that the shuttle is for the St. Regis — the car isn’t otherwise marked.
The drive to the hotel took maybe three minutes, and upon arriving there I was immediately welcomed by the bellman and escorted to check-in.
The hotel has a gorgeous lobby with massive art and sit down check-in. The associate who helped me was really friendly, and insisted on escorting me up to my room.
For what it’s worth, I had Ford book this stay for me through Starwood Luxury Privileges. The Luxury Privileges rate is the same as the flexible rate, and comes with the following benefits:
- Complimentary fourth night for stays through June 30, 2017; the promotion may be repeated during stay. Complimentary night will be adjusted at check-out.
- One 100 USD hotel credit per room, per stay (valid for food, beverages and spa services)
- Daily full breakfast for two guests
- Complimentary standard in-room internet access
- Upgrade on arrival, early check-in and late check-out which are all subject to availability
In this case the rate was ~215USD for my one night stay, so that was a heck of a deal (if you want to book a Luxury Privileges reservation, you can reach Ford at firstname.lastname@example.org).
As stated above, I was escorted to the elevators and my room. The elevators were past reception and to the left.
Once on the 10th floor, we turned left, and then my room was at the very end.
Probably thanks to a combination of my Platinum status and booking through Luxury Privileges, I got an incredible upgrade to a St. Regis Suite — in this case, room 1009.
The suite was advertised as being 1,485 square feet, and was incredible. There was an entryway with a half bath on the left.
The living room was big, and featured a dining table with four chairs, office area, and a living area with a couch and two chairs, facing a wall mounted TV.
The minibar was in the far corner of the room, and was also an impressive setup (it reminded me a lot of the minibars at the Park Hyatt New York and Park Hyatt Vienna). That’s also where the coffee machine and kettle were located.
On the living room table was a fruit plate and some chocolates, along with a welcome note.
The views from the suite weren’t that exciting. In general I don’t find KL’s skyline to be especially inspiring, aside from the Petronas Towers.
The living room was connected to the bedroom by a door. The bedroom had the signature St. Regis bed with five decorative pillows, as well as a chair with a side table by the window.
Next to the bedroom was a large walk-in closet with a vanity.
Past that was a private massage room — hah!
Then across from that was the master bathroom, with double sinks, a toilet in a separate room, and a shower and tub compound.
The shower setup was incredible.
There was a gorgeous soaking tub overlooking the city.
Then the shower had both a rainforest showerhead, as well as a handheld one.
Toiletries were Remede branded, as is the norm at St. Regis properties.
The room was simply incredible, I’m not sure what else to say in that regard. The wifi was fast as well.
Within a few minutes of arriving in my room, the butler came by to introduce himself. I’ve never utilized the St. Regis butler services much aside from the 24/7 complimentary coffee & tea. Since I just got off a redeye and was tired, I decided to order a coffee to stay awake, which was quickly delivered.
Once I was settled in, I decided to check out the hotel’s pool and gym, located on the sixth floor. The hotel has two outdoor pools next to one another, and they’re both infinity-esque. One of them even has a big built-in TV screen.
There’s a bunch of seating, though the pool was mostly empty at this hour.
There was also a great view of the exterior of the hotel from the pool. The hotel only goes to the 21st floor, though I believe they have residences above that.
The gym was located next to the pool, and was well equipped.
I also briefly checked out The Drawing Room, which is the hotel’s lobby bar. I didn’t actually have a drink, but loved the horse statue centerpiece. This is like the British Airways Concorde Room horse on steroids.
I worked for most of the evening, and then decided to order room service dinner, given that I had the food & beverage credit to spend. I ordered scallops and an appetizer from the hotel’s signature restaurant. They were delicious, though pricey and the portion was small (both of which were fine — the price, because I had a credit, and the portion, because I wasn’t very hungry).
Shortly before bedtime the butler came by to see if I wanted turndown service. I didn’t need it since I hadn’t used the bed yet, though he gave me a note as well as some nuts and cheese — what a nice touch!
The next morning I had breakfast at The Brasserie, which is located on the second floor. Breakfast is served from 6:30AM until 10:30AM. I arrived at the restaurant at around 6:35AM, though found it was still closed. I sat down outside, and within about five minutes the restaurant opened.
The restaurant was a stunning space — I really loved the design of every part of this hotel.
For breakfast you could get as much as you wanted from the buffet, and then also order a main off the menu, which read as follows:
The breakfast spread was top notch as well.
I just ordered a veggie and cheese omelet from the menu.
After breakfast I worked for a bit, and then at around 9:30AM headed back to the airport.
St. Regis Kuala Lumpur bottom line
My stay at the new St. Regis Kuala Lumpur was flawless. The hotel is gorgeous, the service was top notch, and I love that it’s so close to the KLIA Express station.
Kuala Lumpur is one of the best cities in the world for cheap luxury hotels, though the problem is that many of them are outdated. That’s why the St. Regis is such a nice addition. The hotel is especially conveniently located if you just have an overnight in KL and want to stay somewhere luxurious, given that there aren’t many good hotels near the airport, and the KLIA Express is so efficient.
In general if I were actually visiting KL, I’d prefer to be closer to the Petronas Towers. However, it’s only a 15 minute (or so) taxi ride to that area, so I’d probably still recommend staying here. There’s a new W supposedly opening near the Petronas Towers in 2018, so I’d be curious to check that out when it opens.
The St. Regis is by far my favorite hotel I’ve stayed at in KL, and I can’t recommend is enough.