Royal Jordanian 787 Business Class In 10 Pictures

Hello from Kuala Lumpur! After an Air Canada Rouge flight from Tampa to Toronto, EgyptAir business class flight from Toronto to Cairo, an amusing transfer at Cairo Airporta Royal Jordanian business class flight from Cairo to Amman, and a brief visit to Amman, I flew Royal Jordanian’s 787 business class on the 8hr20min flight from Amman to Kuala Lumpur. As usual, I wanted to share my initial impressions, though a more detailed trip report will follow.

royal-jordanian-787-crown-class-1

Royal Jordanian’s 787 business class features a total of 24 seats B/E Aerospace Diamond seats (the same seats found on AeroflotAeromexico, Air China, Saudia, United, etc.), spread across four rows in a 2-2-2 configuration.

royal-jordanian-787-crown-class-3

Those are perfectly fine seats, though I think I prefer just standard forward facing business class seats with a decent privacy partition, since there’s more room for your feet. Nonetheless I managed to get several hours of sleep.

royal-jordanian-787-crown-class-4

Royal Jordanian managed to squeeze all 24 seats between the first and second door on the 787-8, so it’s one of the tighter 787 premium cabin configurations out there. They manage to do this because there’s not really any separation between the second door and the last row of business class, so you feel quite “exposed” when you’re seated in row four (as I was).

royal-jordanian-787-crown-class-2

Initially I was the only person booked in business class on the flight (other than the air marshal across from me), though economy was way oversold, meaning there were about 20 operational upgrades.

The food in business class was quite good, especially when you consider that the flight left at 1:30AM. There was a full dinner service after takeoff.

It started with a selection of appetizers (mostly salmon) and salad. That was the disappointing part of the meal, as I wish they’d have more local food.

royal-jordanian-787-crown-class-6

Then there was a cart with the main courses, which were served directly at the seat. I love this style of presentation, as it reminded me a bit of Air India first class. The quality of everything was great as well, including farfalle pasta, shrimp stew, chicken dijonnaise, and pepper steak.

royal-jordanian-787-crown-class-7

royal-jordanian-787-crown-class-8

Desserts were similarly rolled around on a trolley, and at least they were local. I had baklava and “Arabic ice cream” wrapped in pistachios. Both were excellent.

royal-jordanian-787-crown-class-9

Then breakfast was served before landing, which was pretty basic. I don’t mind them having a small breakfast given that the flight isn’t that long, I just wish it weren’t primarily bread.

royal-jordanian-787-crown-class-10

The crew on the sector was friendly in a way that seemed authentic. That’s to say that they weren’t over the top professional or attentive, but they were polite, did everything with a smile, and when I said “thank you” it was returned with “you’re welcome.”

As far as the amenities go, the business class amenity kit was fairly basic, and had body lotion from Aigner. The pillow was comfortable, while the blanket was a bit scratchy.

royal-jordanian-787-crown-class-5

While there wasn’t wifi, I found the movie and TV show collection to be pretty decent.

Perhaps the most interesting aspect of the flight were the passengers. A lot of people seemed to be coming back from their pilgrimage (going via Amman seems like the long way to go, but perhaps the fares were the best), which means you had a lot of people who probably had never been on a plane before.

The state of the bathrooms was horrible. People wouldn’t close the bathroom door and then would go number two and not flush. That happened multiple times, and that’s just in the business class cabin. Then they’d use water to “clean” themselves, so the entire lavatory floor was wet and smelled horrible. I understand there are cultural differences at play here, but I just wish they could have at least flushed. I entered the restroom several times, only to find it full of number two. Ugh.

All-in-all I had a good flight on Royal Jordanian. I don’t love the B/E Aerospace Diamond seat, which is probably my biggest complaint, especially as Royal Jordanian has a fairly “exposed” configuration due to the number of seats they have between doors one and two.

Still, I’d certainly consider flying Royal Jordanian again, and they actually exceeded my expectations. Amman Airport is also fantastic, as I’ll be talking about in a future installment. I wouldn’t hesitate to fly Royal Jordanian between North America and Amman if the cost were right (be it in miles or money).

About lucky

Ben Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. He travels about 400,000 miles a year, primarily using miles and points to fund his first class experiences. He chronicles his adventures, along with industry news, here at One Mile At A Time.

More articles by lucky »

Comments

  1. Not a fan of the trolly cart when the food is in those disposable aluminum casserole things like you’re going to a pot luck dinner at church. I still remember my first transcontinental flight in first class in the 80’s. It was on United, and they rolled around a cart and carved a beautiful beef tenderloin at your seat. {Sigh…}

  2. Flights to India used to be like that. Now not so much, even in economy. Either the Indians have made considerable progress or the flight attendants clean up. I think that’s true for most Asian carriers. The most junior FA earns her stripes 🙂 Clearly Jordanian flight attendants were not going to do the dirty work.

  3. This was the exact same menu/presentation we had from AMM to JFK on 1/3. We had a second meal which was even better with traditional Jordanian lamb. Our lavs were horrendous too with water/urine covering the entire floor. Sounds like similar experiences.

  4. Not sure where to post this, but there are reporting that shots are fired that the Ford Lauderdale Airport..at least one person is dead.

  5. “I entered the restroom several times, only to find it full of number two. Ugh. All-in-all I had a good flight on Royal Jordanian.” Haha, those are sentences I never expected to read together. I’m quite sure that would have ruined the flight for me, but I’m impressed with your ability to compartmentalize!

  6. Did u catch a glimpse of any hot arab men taking a crap.
    You could have offered a ha d slappig

  7. I wonder if there was water on the ground of the bathrooms because people were cleaning themselves with it, or because people were performing their ablutions (washing their feet and hands) before beginning their prayers. Probably a bit of both!

    Also, from what I gather about the pilgrimage to Mecca, many of the people who can afford to do it are quite well off. This is especially true of people who were flying there in business class. So I would have thought for many of those people that this wouldn’t be their first flight.

  8. Hi Ben –

    As always, thank you. I seem to remember that your scariest flight was on Royal Jordanian. Did it take courage to get back on one of their planes?

  9. @air

    are you really that openly bigoted? also, nobody even responded to you in the comments to call you out for it which maybe just shows how racist and bigoted this country is. If someone had written “Nasty third world Jews” or Nasty third world Blacks” instead of “Nasty third world Muslims” the comment probably would have been taken down already and people would have said how horrible the commentor was. You would think a travel community would care about hateful comments to 1/5 of the world population.

  10. @notsurprised Or maybe noons responded to the comment because they know enough not to feed trolls. If you are going to get workeduo over every offensive and bigoited thing that an ‘anonymous’ jerk posts on line, you will drive yourself crazy.

  11. @QR, He said all of the business-class passengers, except him, were upgraded due to an oversell in economy-class.

    I would have complained to the pursuer about the lavatories AFTER getting my meal — so they couldn’t mess with the meal.

    ALL AIRLINES need to do a better job on the lavatories. I flew Delta’s A330 in business-class and could barely maneuver myself to change into pajamas, let alone go bathroom. And I’m 5 feet 8 inches and 140 pounds. I couldn’t imagine being tall or fat. By comparison, the domestic first-class lavatory on Delta’s A319 was more spacious than the A330.

    Sometimes you piss on the floor or even shit on the side of the wall because there’s not enough room to maneuver. AND I WOULD NEVER, EVER SIT DOWN. SQUAT.

    And then, at least on the 767s, 757s, A330s, the faucets don’t even have enough room to really wash your hands.

    So

  12. The water and feces on the floor was from washing. It’s the way it’s done in parts of SE Asia, particularly Malaysia and Indonesia. When men pee at urinals, they flush and wash their hands and penis inside the urinal. The sink is rarely used to wash hands. Typically, it’ll be used to splash water on the hair and face and “freshen” up. Water (likely contaminated with fecal particulate) all over bathroom floors is a perpetual problem even in relatively modern cities like Jakarta, which is why a single bathroom will have one or more attendants mopping constantly. The generally poor hygiene, is why Indonesia for example has a serious problems with Hepatitis and Typhoid. And sadly, even with more professional operations such as luxury hotels, hygiene among (including food handling) staff is a serious problem.

    It’s just the way it is, for now.

  13. I have flown RJ quite a few times HKG-BKK-AMM and back. Agree with most of the comments, except I actually hate the seats (here and on the other airlines who use them) because, in the window seat, the slight angle makes me feel like the other person is looking at the side of my face and my TV screen, and the footrest is ridiculously small.

    Flight crew is often very good, and the toilets on my flights were only slightly smelly, but never messy. I guess it’s a different crowd than the KL flight.

    The real pleasure is AMM airport; the new terminal – the best done by Norman Foster since HKG – is a small jewel, beautiful and functional and a delight to transfer through. The RJ lounge is a bit weak though, very spread out with limited food and drinks options and weak wifi.

  14. Omg did you and Ford break up, which explains his absence from the trip?!?!? Please don’t tell me this is true I’m about to cry!!

  15. @notsurprised

    I would guess that some of the people who responded were also trolls…just look at one of the last names..
    Cocktosin.

  16. I’ve just been flying with the RJ 787 from Bangkok to Amman (and are in fact sitting in the RJ lounge right now). Food was really not good this time (as often departing from BKK), but my main issue are those seats. They were just too narrow and too short to accommodate a large man like myself. I had hardly any sleep. I really prefer Qatar.

    Bathrooms were fine though.

  17. Lucky, your review couldn’t have been better timed for me, as I’m leaving for Tel Aviv on Royal Jordanian on Friday. Saved over $2,000 connecting through Amman, and the product looks as good as Delta (except for the seats in Business, but I think I can live). Thanks!

    jacki

  18. @simon

    I don’t know how much time you’ve spend in SE Asia. Assuming you’re not a native so I would like to correct that we (Malaysians) do not wash our hands in the urinal.

    Seriously where did you get such an Idea? Borat the movie?

  19. Travelled on RJ Biz a number of times. I hope RJ management reads your review reference the toilet condition as this is a shocker. This has not been my experience. Perhaps as you say they were Haj returnees. But highly unlikely.

    We all take the risk of exposure to lesser toilet behaviour when we fly airlines that are from “other” parts of the world and offer very advantageous business ticket prices.

    At least RJ is not a “dry” Arab airline.

  20. “from what I gather about the pilgrimage to Mecca, many of the people who can afford to do it are quite well off.”

    Then you gathered wrong. Quite a large percentage of pilgrims are people who aren’t “well off”, they just save money for this trip (some people take decades to save up for it).

  21. @Talfred: I’m glad you don’t. I’m basing this on purely what I’ve repeatedly observed. Walk into a public men’s restroom at CGK, KUL, the mall, etc. It’s a frequent occurrence to see men pee, lean in close to the urinal, flush and proceed to wash themselves. A majority of the time those men will leave without washing their hands at the sink. Being that you are Malaysian, how have you not seen this?

  22. @Talfred: And to be clear. When I said they wash their hands in the urinal: if they wash their genitals in the urinal, with their hands, and don’t wash their hands at the sink. That’s the equivalent, I suspect for most westerners, of washing your hands (as well) in the urinal.

Leave a Reply

Your email address will not be published. Required fields are marked *