Review: St. Regis San Francisco
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Review: Dining At Hotel Cala Di Volpe
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Review: Dining At Hotel Romazzino
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Review: British Airways Club World A380 London To San Francisco
Ford and I met up in San Francisco before our flight to Italy. Ford was coming in from Los Angeles, and I was coming in from New York on JetBlue. Yes, I realize that’s quite a bit of backtracking, but we had booked the tickets to Italy before I realized I needed to be in New York those days. Besides, flying more than I have to isn’t exactly a new concept for me. 😉
As anyone who has ever tried to book a hotel in San Francisco probably knows, it can be outrageously expensive. Hotel prices are highly variable depending on whether or not there’s a big conference or event in town. However, even without anything going on, it’s still a very expensive hotel market.
In this particular case, the St. Regis San Francisco was ~$400 for the one night stay through a “Hot Escapes” rate. That’s more than I’d usually want to pay, though in practice most other mid-range hotels were ~$300, so that seemed like a reasonable premium.
It’s worth noting that I’d usually book this hotel through Starwood Luxury Privileges, which would come with a $100 food & beverage credit, free breakfast, a room upgrade, etc., but in this case the flexible rate (which is the same as the Luxury Privileges rate) was $100 more expensive than the rate I booked, so I figured it wasn’t worthwhile.
As a point of comparison, this is a Category 7 SPG property, meaning a free night redemption would cost 30,000-35,000 Starpoints. Given that I value Starpoints at ~2.2 cents each, paying definitely represented the better value.
We arrived in San Francisco at around 10AM, and took an Uber to the St. Regis, which took about 30 minutes.
The St. Regis is located on Mission & 3rd, so has a good location as far as I’m concerned. As you can probably see based on the exterior, the St. Regis is in quite a tall building. That’s because the hotel only takes up the bottom half of the building, while the top half are residences.
The hotel’s driveway is in a side street, so it’s quite easy to get in and out of the hotel.
Upon arrival we were greeted by the bellman, Louie, who said “and you’re…. Mr. Schlappig? Let me show you to check-in.” I had given my estimated arrival time, and we arrived exactly around then, so I was very impressed by that.
Some might say I was getting special treatment for being a blogger and/or an SPG Ambassador member. I’m not sure whether either is true, though I can certainly say that I’ve never been greeted like that at any hotel in the US, and that’s under the same circumstances. So kudos to them either way.
The St. Regis’ lobby is gorgeous, with floor to ceiling windows and sparse furnishings. To me it feels more like a minimalist Park Hyatt than an over-the-top, gaudy St. Regis (that’s a good thing, in my book).
Just past the entrance is a fire pit, which I think is a cute touch.
Reception is located past the entrance and to the right.
The flawless service continued at check-in. I wrote a separate post about how this hotel has the best service of any US hotel I’ve stayed at, and I stand by that. The associate who checked us in was friendly and extremely professional, without coming across as forced or annoying (which I often find to be the case at US luxury hotels, where they just try too hard). I’ll take genuine hospitality over scripted hospitality any day (if the latter can even be considered hospitality… to me it’s more like acting).
She explained that we were entitled to butler service since we were in a suite (I booked a standard room, but used a Platinum Suite Night Award to confirm an Astor Suite). I was grateful she asked, since I far prefer not being brought to the room by a butler, since it inevitably feels like this “Curb Your Enthusiasm” interaction every time:
Yes, I realize that’s a first world preference…
She reminded us that we were entitled to complimentary tea & coffee 24/7, which is really the thing I value most from St. Regis butler service.
The elevators for guest rooms are located to the right of the reception desk (across from reception are the elevators to the residences).
We took the elevator up to the 15th floor, where our room was located.
We turned left and walked to the far end of the hallway, where our room was located on the right.
The Astor Suite, which is advertised as being 711 square feet, features an entryway which leads into the living room.
Even though the Astor Suite isn’t huge, I love how it features two distinct rooms, which is great if you’re with someone who is on a different schedule. The living room featured an “L” shaped couch along with a lounging chair.
Waiting on the center table was a welcome letter, along with some beautiful flowers.
That faced a flat screen TV.
In the very right corner of the room was a desk, with amazing views of the city on both sides.
There was a gorgeous orchid in the window.
The bedroom was separated from the living room by a sliding door, and was on the small side. I love a small bedroom, as it’s easy to keep cold, and is a nice separate space to have from the living room.
The bed was exceedingly comfortable, as I find to be the norm at St. Regis properties.
The bed faced a wall-mounted flat screen TV, and there was also a small closet in the corner of the room.
Next to the closet was a small leather bench, which I suppose could also be used for luggage.
The room featured great views of the city in all directions. Admittedly the hotel is sort of located in the middle of the city, so you won’t have direct views of the Golden Gate Bridge, Alcatraz, etc., but it’s still a great view.
Back towards the living room, a sliding door separated the bathroom from the rest of the room.
The bathroom featured double sinks, a soaking tub, a walk-in shower, and a toilet.
The shower featured two shower heads.
Toiletries were Remede branded, as is the norm at St. Regis properties. I love them for the most part, especially how the body wash has beads. At the same time, their shampoo seems to create a tingling sensation, so almost reminds me of toothpaste.
Wifi in the room was fast, and the extent of our interaction with butler service was to get coffee at 4:30AM the next morning. I know it sounds minor, but I love that they offer biscottis with the coffee. Most St. Regis properties I’ve stayed at don’t offer anything to munch on.
In terms of the hotel’s other features, there’s an indoor swimming pool, which is a fairly rare amenity at San Francisco hotels. Given that we wanted to explore the city, we didn’t have a chance to use it. There’s also a gym, though given that it was full when I visited, I didn’t want to take pictures.
The hotel has a beautiful lobby bar, and in the morning they have complimentary coffee & tea on offer (which was great for grabbing my sixth or seventh cup of coffee later in the morning). 😉
We chose breakfast as our SPG Platinum amenity. Ford had a local friend he wanted to meet for breakfast, so I just suggested they have breakfast in the restaurant, since I had work I needed to get done before a meeting and then eventually heading to the airport.
The breakfast menu read as follows:
I was under the impression that Platinum members were restricted to the “St. Regis Continental,” though Ford said the server told him they could order whatever they wanted, and they weren’t even presented with a check.
So he had a fruit plate and waffles, though forgot to take a picture of the waffles before eating them. Grrrr. At least I guess that means they were good. 😉
In addition to this hotel physically being beautiful, I can’t emphasize enough how impressed I was by the service at this hotel. Every single person I interacted with was friendly, helpful, and professional, but in a non-annoying and non-forced way. That’s so rare at hotels in the US, in my opinion.
From the doorman Louie, to everyone at the front desk, the staff at this hotel are top notch.
San Francisco can be a tough hotel market, with outrageously variable pricing. Rates at the St. Regis seem to vary from $350 to $1,000 per night for a standard room, depending on the time of year (then again, an average four star hotel can range from ~$150 to ~$800 per night, depending on the time of year).
The St. Regis San Francisco is one of my favorite city hotels in the US thanks to the stylish, minimalist design, and the flawless service. I love returning whenever I’m in San Francisco, assuming the premium isn’t too great compared to some other hotels I’d consider.
I can’t recommend this hotel enough…