Review: St. Regis Moscow

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Review: St. Regis Moscow
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After four incredible nights in St. Petersburg, we had a two day visit to Moscow at the end of our trip, before returning to the US.

For our stay in Moscow I decided to book the St. Regis. I had been trying to decide between the St. Regis and the Park Hyatt, though in the end decided on the former, mainly because Starwood is running a promotion right now, while Hyatt isn’t.

I also feel like there isn’t a city better suited for St. Regis design than Moscow. I’ve stayed at many St. Regis properties that I felt should have been in Moscow, based on the gold finishes, etc. While I love Park Hyatt’s minimalist decor, I feel like minimalism is a bit out of place in Moscow. 😉

The St. Regis Moscow is a Category 5 SPG property, so a free night costs just 12,000 Starpoints. The paid rate was $350+ per night, so redeeming points seemed like a no brainer. Signing up for and completing the minimum spend on either the Starwood Preferred Guest® Credit Card from American Express or Starwood Preferred Guest® Business Credit Card from American Express will get you more than enough points for two free nights at the St. Regis Moscow.

We took the Sapsan train from St. Petersburg to Moscow, and from there took a taxi from the train station to the hotel. The ride should have taken 15 minutes, but it ended up taking 50 minutes due to an incompetent driver.

The St. Regis has a fairly unassuming exterior, aside from the flags hanging out front.

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St. Regis Moscow exterior

The St. Regis curves around the block, and has an incredible location. There’s a beautiful pedestrian zone along the side of the hotel, with lots of cute bars, restaurants, etc. Red Square is just a short five minute walk away as well. Most of Moscow isn’t especially picturesque to walk around, but this was one of the nicest areas.

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St. Regis Moscow exterior

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Pedestrian area near St. Regis Moscow

The hotel’s driveway began to feel more St. Regis-like, with the gold fixtures and finishes.

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St. Regis Moscow entrance

The lobby was stunning, between the chandelier, fresh flowers, and varied patterns on the floor and ceiling.

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St. Regis Moscow lobby

The associate who checked us in was friendly, and confirmed we had been upgraded to an Astor Suite (I had applied Platinum suite night awards on this stay, given that I saw the Astor Suite was eligible for suite night award upgrades, which I assume isn’t otherwise part of the Platinum upgrade pool, since it’s not a standard suite).

The associate also explained that the hotel used to be a Kempinski, and was converted into a St. Regis about three years ago.

Our room was located on the sixth floor, so we took the elevator up there, where we found a split level floor. Turning right you had to walk up half a set of stairs to get to the rooms, while turning left you were led directly to rooms.

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St. Regis Moscow hallway

We were assigned room 616, located in one of the corners of the hotel.

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St. Regis Moscow room entrance

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St. Regis Moscow floorplan

The suite was big in terms of square footage, though what immediately stuck out to me was how high the ceilings were — they must have been at least 15 feet!

There was an entryway with a guest bathroom to the right, and then a table with a painting above it to the left.

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St. Regis Moscow Astor Suite entryway

The guest bathroom featured a toilet and sink.

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St. Regis Moscow Astor Suite guest bathroom

Immediately ahead was the living room.

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St. Regis Moscow Astor Suite entryway

The living room was large, with a couch that could seat two, as well as two chairs, all surrounding a coffee table.

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St. Regis Moscow Astor Suite living room

Along the other wall was a desk with chair, along with a wall mounted TV.

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St. Regis Moscow Astor Suite living room

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St. Regis Moscow Astor Suite living room

Even the desk felt quite opulent.

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St. Regis Moscow Astor Suite living room desk

Next to the couch was the minibar, which featured a fairly modest selection.

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St. Regis Moscow Astor Suite minibar

I loved the attention to detail and art in the room. It really almost felt like a residence, rather than a hotel room. For example, below is what was on top of and next to the minibar.

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St. Regis Moscow Astor Suite design

The living room was separated from the bedroom by a door. It was nice to have a legitimate king size bed, given that our first two hotels in Europe had queen beds or just two twin beds pushed together. The bedding was top notch as well.

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St. Regis Moscow Astor Suite bedroom

In the corner of the room was a chair with ottoman.

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St. Regis Moscow Astor Suite bedroom

I couldn’t get over how opulent the room felt, between the extremely high ceilings, long drapes, etc.

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St. Regis Moscow Astor Suite bedroom

Since this hotel is integrated nicely into the block it’s on, there’s not much in the way of views from this hotel, other than of the side streets.

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St. Regis Moscow Astor Suite view

The bathroom was connected to the bedroom, and featured a sink, toilet, tub, and walk-in shower.

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St. Regis Moscow Astor Suite bathroom

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St. Regis Moscow Astor Suite toilet

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St. Regis Moscow Astor Suite shower

The water pressure in the shower was excellent, as was the temperature control.

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St. Regis Moscow Astor Suite shower

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St. Regis Moscow Astor Suite bathtub

As is the norm at St. Regis properties, toiletries were Remede branded, which I quite like.

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St. Regis Moscow Astor Suite Remede toiletries

I’d also note that there was a second door connecting the living room to the bedroom, via a hallway that had quite a bit of closet space.

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St. Regis Moscow Astor Suite hallway between rooms

As a welcome gift, the hotel had a bottle of sparkling water, some nuts, and a dessert plate, which was a nice touch. I couldn’t get over how big the bowl of nuts that they gave us was. For scale, that’s a full size bottle of Pellegrino next to it.

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St. Regis Moscow Platinum welcome gift

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St. Regis Moscow Platinum welcome gift

There are two other things I should note about the room. First, the wifi was high speed, so I had no issues there. Second, while the hotel had air conditioning, it never really got as cold as I was hoping it would, even when putting it to the lowest setting. It wasn’t unbearably warm, but it would have been nice if it got a few degrees cooler.

Moments after we arrived at our room, our butler, Anna, introduced herself. She was extremely friendly, though I don’t generally get much use out of the butler service (I don’t really have much to pack and unpack, let alone do I want someone doing it for me).

My favorite feature of St. Regis butler service is the complimentary tea & coffee, so upon arriving at our room we each ordered a coffee with milk, since we wanted to go out and sightsee.

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St. Regis Moscow butler service coffee

But this stay we actually ended up getting more value than usual out of the service. There was a number where you could text the butler team, which I far prefer to picking up the phone. So we could order coffee, have them change our dinner reservations, ask for extra toothpaste, etc., all without picking up the phone.

As a Platinum member I chose breakfast as my welcome amenity, and it was served in A Tavola, the hotel’s ground floor Italian restaurant.

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St. Regis Moscow restaurant

The restaurant was beautiful, and not at all too crowded for the morning we ate there.

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St. Regis Moscow restaurant

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St. Regis Moscow restaurant

The breakfast buffet was excellent, and consisted of several stations.

There was a station with cold cuts and cheese.

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St. Regis Moscow restaurant breakfast buffet

Then there was a station with fresh fish and veggies.

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St. Regis Moscow restaurant breakfast buffet

There was fresh fruit, yogurt, muesli, and fruit.

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St. Regis Moscow restaurant breakfast buffet

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St. Regis Moscow restaurant breakfast buffet

Then there was all kinds of bread, croissants, muffins, and pastries.

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St. Regis Moscow restaurant breakfast buffet

There was even an area with accompaniments to other things, like jam, nuts, etc.

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St. Regis Moscow restaurant breakfast buffet

Then there was a station with freshly squeezed juice and bottled water (both still and sparkling).

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St. Regis Moscow restaurant breakfast buffet

Then of course there was also a hot selection.

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St. Regis Moscow restaurant breakfast buffet

My favorite section was the one with the tasty Russian carb-loaded dishes. Mmmm…

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St. Regis Moscow restaurant breakfast buffet

While service in the W St. Petersburg breakfast restaurant was terrible, service in this restaurant was excellent. Our coffees arrived quickly and plates were cleared quickly.

To give one example of one of the servers going above and beyond, I was eying the Russian pancakes in the above picture. One of the ladies working there came up to me and said “may I make you a plate with how we eat it in Russia?” She proceeded to plate it beautifully, and then added jam, sour cream, and condensed milk. How awesome is that (other than the fact that I think she was trying to give me a heart attack)?

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St. Regis Moscow restaurant breakfast buffet

Every St. Regis has a signature bloody mary, which is because the bloody mary (or “red snapper”) was invented at the King Cole Bar at the St. Regis New York. I’ve made a point of trying them at every St. Regis property I’ve been to, even though I’m not usually a bloody mary guy.

So the second afternoon we went to the hotel’s opulent lobby lounge for that.

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St. Regis Moscow lobby bar

This particular bloody mary had a very strong beetroot flavor, and was by far my least favorite St. Regis bloody mary I’ve ever had. Blech!!! Admittedly I should have known I wouldn’t like it since I don’t generally like beetroot, but I did want to make a point of trying it.

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St. Regis Moscow bloody mary

The hotel has an Iridium Spa, which is where the pool and gym are located.

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St. Regis Moscow Iridium Spa

For an indoor pool I was very impressed, as it was large enough to swim in, rather than just to splash around in. It also had jets you could stand under that were like a high pressure shower.

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St. Regis Moscow pool

There was also a hot tub, which I was excited about in theory, though unfortunately it was just lukewarm.

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St. Regis Moscow whirlpool

The gym overlooked the pool from one level up, and featured modern equipment.

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St. Regis Moscow gym

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St. Regis Moscow gym

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St. Regis Moscow gym

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St. Regis Moscow gym

After a fun two nights in Moscow, we took an Uber to Moscow’s Domodedovo Airport at around 6:30AM, plenty early for our 9:40AM Singapore Airlines flight to Houston. We were happy to get to the airport, after almost getting killed by our Uber driver.

St. Regis Moscow bottom line

I highly recommend the St. Regis Moscow. While the hotel’s decor isn’t my personal style (I generally prefer more minimalist design), I thought it was perfect for Moscow. The location, facilities, and service at the St. Regis were top notch, and at 12,000 Starpoints per night, staying here was a heck of a deal.

I’d definitely recommend this hotel, though if I returned I’d probably try another hotel (like the Park Hyatt), just so I can review something new.

If you’ve been to Moscow, do you have a favorite hotel in the city?

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Comments

  1. I haven’t been to Moscow but I ever get the chance I’d love to stay at the St. Regis. Fabulous – great job with the selection and photos!

  2. When I stayed here, I got a corner room on top floor, the only one from which you can see top of the Kremlin and St. Basil’s cathedral. I highly recommend this room even though it’s just a standard room.

  3. Looks like the same people who design Emirates first class. And the cheap Manet reproductions everywhere – even the sculpture? Super tacky. No thanks give me not appropriate Moscow minimalism anytime.

  4. I know a few people who are devoted to the Park Hyatt Ararat but I am not one of them. Its take on millennial minimalist decor comes off as being dated and cold. It just doesn’t work for Moscow. I’ve also found the service to be equally as cold.

    I’m an architecture buff and have always been in love with the group of skyscrapers known in the west as Stalin’s Seven Sisters. One of the seven is now the Radisson Royal Hotel. It’s a really funky hotel (in a good way) that wonderfully embodies Moscow’s Soviet past and its ostentatious, kitschy present. The location is dreadful for first-time visitors (far from Red Square) but the views from the higher floors are awesome. Service is hit-or-miss but that goes for Moscow in general. I just think it’s a unique and interesting hotel. The people watching is outstanding.

  5. Holy cow, this looks AMAZING. This is what I imagine Russia to be in my head. I burst out laughing (in a good way) when I saw the photo of the bathroom sink. It’s all just so perfect!

  6. We choose the Hilton which is in another ” Seven Sisters”. Our choice was based on its proximity to the train station where we caught the overnight Red Arrow sleeper train to St. Petersburg and its close to the subway station for all the other sights

  7. Lucky

    Not sure if it’s just on mobile, but the pictures appeared totally out of order for me.

  8. Hey Nick, that’s Degas not Manet. Being an art snob is tough if you don’t really know anything about art!

    I don’t believe Manet ever painted any ballerinas, and I’m pretty sure he was never a sculptor either.

    I do have to admit that Degas isn’t for me, especially in reproduction.

  9. @ Lucky The National across from the Kremlin is nice too and an SPG property. The champagne breakfast was over the top as well, however I heard that they no longer offer it for plats…

  10. Lucky, did you consider the Hotel National (an SPG Luxury Collection hotel)? It’s right across the street from the Kremlin. (When I stayed there 5 years ago I was only Gold, but I assume a Platinum would have a good chance of being upgraded to a Kremlin View room.)

  11. Nice pictures! We stayed at this property 5 nights last year and now I want to return. Our butler was so wonderful and personable. However, every morning I awoke my iPhone needed to be reactivated. This is the only time it’s ever occurred; so, yes, to bugging. The concierge was quite knowledgeable. Our room cleaning was spotty day to day. When I return I hope to try out the Four Seasons directly on Red Square.

  12. @ UAPhil — We had dinner at the restaurant connected to Hotel National, and were early, so had drinks in the hotel’s lobby lounge. I thought the public spaces were *really* past their time, so am happy I didn’t stay there, at least based on that.

  13. @Ben/Lucky

    You mentioned you always feel St Regis ought to be in Moscow coz they’re covered in Gold. Fun fact: there developers of new builds are offered one of 4 themes to choose from, most of the city Regis properties are of the “Metropolitan Manor” theme which is your French beaux arts NY Regis theme (also the one in Corniche Abu Dhabi and Dubai Habtoor for instance).

    You want to try the ones with the “Glass House” theme which is heavy modern decor minus the W clutter. Examples are St Regis Bal Harbour, Bangkok, Tianjin, Shenzhen, Mexico City and (I think) SF.

    If Park Hyatt is modern minimalist and W is crazy cluttered modern, St Regis Glass House would be best described as a modern, high end designer furniture store decor.

    The Moscow outlet clearly has Kempinski touches still, one of the rare chains which frequently has gaudier decor than St Regis (Metropolitan Manor).

    Also, I thought you hated Remede!

  14. @stuart Falk – look at the date on that article you posted – it’s from 3 years ago. Anything more recent?

  15. @Jason: Human Rights Watch “JANUARY 14, 2016 12:54AM EST Dispatches
    Dispatches: Jail Time for Being Gay in Russia” ( https://www.hrw.org/news/2016/01/14/dispatches-jail-time-being-gay-russia ); “FEBRUARY 3, 2016 12:00AM EST
    Russia: Court Rules Against LGBT Activist Repeal the Discriminatory Anti-LGBT Law” (( https://www.hrw.org/news/2016/02/03/russia-court-rules-against-lgbt-activist ); US pastor supportive of LGBT rights ordered to leave Russia By Associated Press Published: July 10, 2016 ( http://counton2.com/2016/07/10/us-pastor-supportive-of-lgbt-rights-ordered-to-leave-russia/ ).

  16. That breakfast buffet service where she asked to make you a Russian-style plate is my absolute dream service.

  17. As usual the “Pellegrino” water is “S. Pellegrino” which means “San Pellegrino” (Saint Pellegrino)… and it seems the half size (0.5 liter)

  18. I’m going to The St. Regis Moscow in late December (New Year Celebration) and I was wondering if you could clarify some things to me. Judging from the room (Yes, I also apply SNA on this stay), the room seems nice but according to the floor plan, it looks pretty small. Is there a same room type with more space and better view?

    Also the breakfast looks good but pretty common. I was told they serve caviar at the hotel (beluga?) and I don’t see that you took any photos of that so if you could clarify, it would be really nice.

    Is Uber a good option of travel around in Moscow? I’m going there during one of the coldest period of Moscow so I will definitely be using Uber therefore, is it good? Do they speak English? I’m going alone with no knowledge of any Russian language so this is a Diva on adventure lol

    Also, I see in the comment section about being gay in Russia. Is it that bad? Must I hide my “Mariah Carey t-shirts” I plan to wear and frolic around the hotel? LOL (I can tone down my Diva-ness but must I? LOL)

    p.s. if you think 12,000 per night is good, it’s only 9,600 for me + got fifth night free even on New Year’s eve period LOL

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