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Introduction: Flying Halfway Around The World For Half A Day
Review: China Airlines Business Class 777-300ER Los Angeles To Taipei
Review: China Airlines Lounge Taipei
Review: China Airlines Business Class A330 Taipei To Singapore
Review: Singapore Changi Airport Transit Hotel
Review: British Airways Lounge Singapore
Review: SATS Premier Lounge Singapore
Review: Japan Airlines Business Class 767 Singapore To Tokyo
Review: Royal Park Hotel Tokyo Haneda Airport
Review: Japan Airlines First Class Lounge Tokyo Haneda
Review: Japan Airlines Business Class 777 Tokyo To San Francisco
After being kicked out of the British Airways Lounge at 11PM, I headed to the lounge Japan Airlines actually uses for their passengers at Changi Airport — the SATS Premier Lounge. As luck would have it, the SATS Premier Lounge was located right next to the British Airways Lounge.
This contract lounge is used by many airlines, including Turkish, Air China, Uzbekistan, etc.
- The Citi Prestige® Card comes with a Priority Pass membership, and you can take two guests or immediate family members for free
- The Platinum Card® from American Express and The Business Platinum® Card from American Express OPEN also come with a Priority Pass membership, though only the cardmember can access the lounge for free; additional guests cost $27 each
In my case, I got in just by presenting my Japan Airlines mobile boarding pass. Past the reception desk was a hallway leading into the rest of the lounge.
Just past the hallway was an area with all kinds of magazines and newspapers.
I generally have pretty low expectations of contract lounges, though this one was actually quite nice. While it was dark and didn’t have any views, the furniture was modern, and it wasn’t overcrowded (which is usually my biggest complaint about contract lounges).
The lounge was partitioned off into several areas. Near the entrance was an area with mostly orange chairs with large armrests, which were comfortable to sit in.
In the far corner of the lounge was more seating, though there was a wall a few feet high around it to add some privacy and separation.
Next to that was another partitioned off area.
There was an area with a communal desk in one of the sections.
Towards the corner of the lounge was a “reserved area,” though I’m not sure who exactly it was reserved for. It didn’t look any nicer than the rest of the lounge to me, so I didn’t bother inquiring.
Immediately next to that were some tables with booths. I’m not sure if that area was intended for dining or for working. While I appreciated the privacy the booths offered, they didn’t look especially comfortable.
The lounge also had some massage chairs. You’ve gotta love them, though I do always wonder how often they’re cleaned.
The buffet was at the far end of the lounge, and the spread was quite good for a contract lounge, both in terms of the variety and quality.
There was salad, veggies, cold cuts, olives, etc.
Then there was cake, crackers, muffins, and finger sandwiches.
The lounge also had a decent selection of hot dishes.
I wasn’t hungry, but the dishes looked quite appetizing — I’ll let the pictures speak for themselves.
There were also ramen noodles, with a sign indicating that they needed to be consumed in the lounge.
In terms of beverages, there was a fridge with self serve soft drinks and beer.
There were also two coffee machines, which helped me stay awake and caffeinated during my stay in the lounge.
There was also a basic selection of liquor, as well as wine.
I spent a couple of hours in the lounge getting caught up on work, and the internet was fairly fast.
My JAL flight to Tokyo Haneda was scheduled to board at 1:30AM (2o minutes before departure) out of gate C20, so I left the lounge at around 1:10AM, given that at Changi Airport there’s a security checkpoint at each gate.
The walk to the gate took about five minutes, and I was pleasantly surprised to find that the security queue at the gate wasn’t very long. While I don’t mind the system of them having security checkpoints at individual gates, the lack of a priority queue can be annoying, especially if you’re flying an A380. Fortunately that wasn’t an issue here, as I was on a smaller plane and the queue was short.
Upon passing through security I saw the JAL 767 taking me to Tokyo Haneda being catered.
The gate area was still pretty empty, as most people only arrived as boarding started. For that matter, the flight was only about half full, so there were maybe 100 passengers on the flight at most.
Japanese airlines have incredibly distinctive customer service, no matter what station you’re flying out of. That’s true even in Singapore — the gate agents bowed before boarding started.
I watched them look at their watches at 1:28AM, 1:29AM, etc. The second the clock struck 1:30AM, boarding began for business class passengers. You’ve gotta love Japanese precision. I was excited to finally try Japan Airlines’ business class product.
SATS Premier Lounge Changi bottom line
For a contract lounge the SATS Premier Lounge was very pleasant. It was quiet and modern, which is more than I can say for a vast majority of the contract lounges I’ve visited. This is also a great option for Priority Pass members traveling out of Singapore.
Ultimately I wish a oneworld lounge were open later at night, but the SATS Premier Lounge certainly isn’t anything to complain about either.