Hello from Tokyo! Last night/this morning I took a Japan Airlines redeye flight from Singapore to Tokyo Haneda, following my China Airlines flights from Los Angeles to Taipei and Taipei to Singapore. The flight was operated by a 767, featuring staggered seats in business class, much like you’d find on Austrian, Brussels, Delta, etc.
I was really excited to fly Japan Airlines in business class, since my experiences in first class with them have been excellent, and I was curious to see how business class compared.
Admittedly a staggered configuration isn’t my favorite hard product out there, and these seats felt especially narrow. But for a flight which isn’t an ultra longhaul, it was perfectly acceptable. It helped that the cabin was only half full, as this configuration can feel pretty crowded when every seat is taken.
The service was pure Japanese excellence, plain and simple. The cabin crew couldn’t have been kinder or more professional. Japan Airlines nails it when it comes to service.
The downside to a flight departing at 2AM and landing at 10AM is that it’s not exactly the ideal time to enjoy service, so the meal service on this flight was pretty limited — there were some small snacks after takeoff, and then a full breakfast before landing.
I’d also note that Japan Airlines’ 767s have wifi, which worked out great, since my flight was mostly during the US business day. So I worked throughout the flight, and then slept when I landed (sort of… stay tuned for that fiasco).
Despite this not being the ideal flight in terms of timing, I loved my experience on Japan Airlines, and can’t wait to fly on their 777, which features a significantly better business class hard product.
Stay tuned for the full review, though in the meantime below are some teaser pictures.