Have you ever experienced second hand embarrassment to the point that you’re actively uncomfortable watching something? Yeah, well that’s what happened to me here. While the video is in German, some things transcend language, and this is one of them.
This story revolves around booking refundable tickets for the purposes of accessing an airline lounge. It’s something which is often discussed, where people will buy a refundable ticket to get past security (either to accompany a loved one who is flying, visit a lounge, etc.), and then refund the ticket when they’re ready to leave, which means they’re not actually paying anything. While refundable tickets are refundable (as the name suggests), booking a ticket without the intent of flying violates most airlines’ contracts of carriage.
This “concept” went most viral in 2014, when a guy in China booked a refundable ticket, and then changed his ticket more than 300 times so he could eat free every day. Aside from the attempt to get publicity here, I can’t really wrap my head around why anyone would want to go to an airport, get past security, etc., all to have a meal. Especially at a lounge in China…
Someone later tried to do this in Germany, where they booked a Lufthansa ticket and then changed it 35 times, all in hopes of eating for free. Lufthansa caught on, and charged the passenger 1,980EUR.
This brings us to the story that a German reporter filmed in the Emirates Lounge in Frankfurt.
Taking inspiration from the guy in China who changed his ticket more than 300 times, the reporter booked a first class ticket on Emirates to Dubai.
He booked a flexible ticket, spent 12 hours in the lounge (and was completely obnoxious about it, eating everything in sight). Then he went to the counter to change his ticket until the next day. He went back the following morning and did it all over again. He was intentionally messy and left crumbs everywhere, because he thought it was the job of the staff to clean up his mess.
Then at the end of the second day he went to the counter to refund the ticket.
Obviously the video will be better if you can understand German, but even if you don’t I think you’ll still find it cringeworthy.
When Justin Ross Lee is less obnoxious than you when it comes to gaining lounge access, you know you might want to rethink your strategy (the below video is not suitable for work):
Does anyone not find this German video cringeworthy?
(Tip of the hat to YHBU)