Many people use Uber on a daily basis, and part of the reason it’s so successful is because of the great service. That’s largely due to the instant feedback loop, since you can rate your drive, which gives them an incentive to go above and beyond.
A lot of people don’t realize that passengers are actually rated as well. As a passenger your rating isn’t actually that important, since you likely won’t be rejected for a ride unless your score is really low. But that doesn’t stop people from being curious about what their scores are.
The ability to look up your rating directly through the Uber app is new as of late last year. Prior to that you had to email Uber to ask for your passenger rating.
Anyway, I just happened to randomly be checking my rating today, and noticed Uber now lists more detailed passenger ratings. Previously Uber would only give you your Uber rating for one digit after the decimal place, while now they show you your score up to two digits after the decimal place.
In other words, previously Uber might show a score of 4.5, while now they might show a score of 4.51.
Again, this totally doesn’t matter, but I know a lot of people are fascinated by the rating system, which is why I’m writing about this.
If you’re someone who checks your score religiously, you might find this interesting, since you’ll see your score move more often.
For example, say your score is 4.50, and you’ve taken 50 rides with Uber. If a driver gives you a rating of “5,” your score would immediately go up to 4.51. If your driver gave you a rating of “4,” your score would go down immediately to 4.49.
While it’s insignificant, I guarantee many of you will be checking your scores more often now, just for giggles.
As a reminder, here’s how you check your score:
When you’re logged into the app, simply tap the icon at the top left of the screen and then click on “Help.”
On the next page select the “Account” option.
Then click the button that says “I’d like to know my rating.”
You’ll be brought to a page which explains how the rating system works, and then at the bottom of the page you can hit the “Submit” button to get your score.
The next page will display your Uber rating…
While insignificant, it is pretty cool that Uber will now show you a more detailed score. If you haven’t taken hundreds of rides with Uber and don’t have a perfect score, you’ll be able to track your change in score in real time.
So, anyone want to fess up to checking their score more often with this more detailed rating? 😉