On Tuesday I wrote about the new Flagship Lounge coming to DFW Airport, which was scheduled to open on November 3, 2015. While Dallas is American’s biggest hub, it hasn’t had a Flagship Lounge (American’s equivalent of an international first class lounge) for over a decade.
American had a Flagship Lounge in the old “A” Concourse, but when the “D” Concourse opened about a decade ago (the concourse from which American’s international flights operate), American never bothered building a new Flagship Lounge there.
While American isn’t introducing a full Flagship Lounge at DFW, they are opening what they’re calling Flagship Dining, which is a special dining area inside the “D” Concourse Admirals Club.
Hans Mast passed through Dallas this morning, and was kind enough to share some pictures of the setup, as it has apparently already had a soft opening.
Apparently at the entrance to the Admirals Club he was given an invitation to the Flagship Dining facility.
As a reminder, this facility is available to the following passengers:
I think calling it a Flagship Dining facility is pretty accurate, given that it’s just a room with about a dozen tables.
The buffet spread seems similar to what American offers in other Flagship Lounges, minus hot food. Best I can tell, the only hot food available is oatmeal, which is a bit odd. And the whole thing does seem to have a bit of a “catered conference room” vibe.
The selection seems to consist of parfaits, muffins, scones, croissants, cold cuts, whole fruit, oatmeal, smoothies, etc.
Then on the other wall is a selection of drinks, including water, smoothies, juice, soft drinks, beer, wine, and champagne (Taittinger is on offer, from the looks of it).
Then if you want a mixed drink, the servers are apparently happy to get it for you from the Admirals Club bar.
Hans mentioned that the Flagship Dining area was apparently staffed with three servers, which does seem like a lot for just a dozen tables. But this is also a soft opening, so that could be temporary as they get into the rhythm of things.
Ultimately something is better than nothing, and I realize American has limited space with which to work for the time being. So kudos to them for their creativity. That being said:
- A dozen (or so) tables doesn’t seem like that many for all Executive Platinum members traveling on longhaul international flights, plus first class passengers. This lounge very much seems to be designed with the intent of eating there and then going back into the Admirals Club to lounge. In that sense it reminds me of the pre-flight dining facility British Airways has in their JFK lounge.
- The food spread looks a bit underwhelming, with limited hot options. But that might just be a function of the soft opening.
- The American Express Centurion Lounge is just a few minutes away, so if you have access, that still seems like the all around better option.
Still, kudos to American for this new facility, as it’s definitely a nice addition. I can’t wait to check it out the next time I pass through Dallas. And thanks to Hans for sharing some pictures!
What do you make of American’s new Flagship Dining facility at DFW Airport?