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Dubai has tons of chain hotels. For example, outside of New York, Dubai is the city with the most Starwood properties. So if you’re a Starwood or Hyatt loyalist like me, you have over 20 choices of places to stay in Dubai.
In this case we were arriving in Dubai at 12PM, and departing two days later at 7AM (and as it turned out, we had even less time than that in the city). So in this case location was a very important factor in deciding where to stay.
Given that, we decided to stay at the Park Hyatt Dubai. This is a property I’ve reviewed before, most recently on a trip with my dad where we stayed in a Park Suite.
Why do I like the Park Hyatt Dubai so much?
- I love the location, as it’s just 10 minutes from the airport, downtown, the Burj Khalifa, Dubai Mall, and the old town; I far prefer the location to being near the Dubai Marina, like where the Grosvenor House is located (which is otherwise my favorite SPG property) — it’s convenient for visiting the Mall of the Emirates, the Burj Khalifa, and the dive bars frequented by Emirates crews, but otherwise pretty inconvenient
- It really feels like more of a resort than a city hotel, given that it’s located on Dubai Creek, which makes for a very relaxing environment; it also boasts great views of the Dubai skyline
- Upgrade to next room category on arrival,
- subject to availability
- Continental breakfast daily, for up to two in room guests
- $100 USD Equivalent Resort or Hotel credit,
- to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Early check-in/late check-out
- subject to availability
Since I’ve reviewed the Park Hyatt before I’ll make this review a bit more brief, and instead focus mostly on the room type — a Park Deluxe Twin — which I haven’t previously reviewed.
Anyway, we arrived at the Park Hyatt shortly after 1PM. The exterior of the hotel looks rather Moroccan, and that theme continues in the lobby.
I know he was well intentioned, but I think I may have had the pushiest bellmen ever. He immediately grabbed my bags as we pulled up, and then when I said “oh thanks, but I got it,” he responded with “no, let me,” and literally grabbed the bags out of my hands and rolled them for me. I said “please, I can do it,” and he responded “no, that’s fine.” Alrighty then! Fortunately he just insisted on taking my bags as far as the check-in counter. Like I said, I know he was well intentioned, but…
The check-in process was a bit odd as well. As a special summer promotion they were offering 480AED (~$130) suite upgrades, which I might have otherwise considered. That being said, in this case we weren’t going to actually spend much time in the hotel, so it didn’t seem worth it. Besides, I was excited to review a new room type.
The associate presented us with a letter explaining the Virtuoso benefits, which included a $100 food & beverage credit. What I wasn’t previously aware of is that the Virtuoso rate also came with a $100 spa credit. That’s nice, though we didn’t end up using it. I’m not sure if that’s just a benefit in summer when occupancy is low, or what, but it was nice nonetheless.
We were also offered our choice of Diamond amenity, between 1,000 Gold Passport points or a food & beverage amenity.
Upon the completion of check-in the associate explained that our room would be ready in about 10 minutes. He invited us to have a drink at the lobby lounge, which I thought was a really nice touch. We were there well before published check-in time, so being offered a drink was unnecessary.
I had a coffee, while Matt had some watermelon juice. Much to my surprise, the room was actually ready within about 10 minutes.
The associate offered to walk us to our room, though that didn’t seem necessary. The Park Hyatt does have an outrageously complicated layout, so I can appreciate that service for a first time guest. But otherwise I don’t really get much value out of the service.
On our way to the room we passed the pool. It sort of amazes me that people just lay outside when it’s ~115 degrees. Brave souls!
We were assigned room 1413. That’s located in the first section of the hotel (hence the “1” in the room number), on the fourth floor.
The room was a good size. It featured an entryway with a somewhat “open” bathroom layout to the left.
The room had two twin beds, which were firm but comfortable.
Across from the beds were a flat screen TV, the desk, and a Nespresso machine.
Back near the window were two seats as well.
As you can see below, the bathroom has shutters separating it from the bedroom, which I appreciate — it makes the room feel more spacious, but at the same time they can be closed for privacy.
The bathroom was quite large and for the most part nicely partitioned off. In the center part of the bathroom were double sinks and a soaking tub.
Then on the right side was a shower with both a rainforest shower head and a handheld one.
The toiletries are hotel branded, which I find a bit odd. They’re decent, though not among my favorites.
The one thing I didn’t really like was the toilet setup. On one hand I appreciated that it was in a separate room, though on the other hand I was a bit puzzled by the see-through, glass shield. You’d think they’d at least frost it, or something.
The toilet also had a bidet, as you’d expect.
One of my favorite things about this resort are the views. The room had a balcony with two chairs.
The room overlooked both the resort and Dubai Creek, which is also where the seaplane tours of Dubai leave from. So it makes for some good #AvGeek watching.
Hyatt’s footprint in Dubai is sort of hilarious. Within half a mile of one another they have three mega hotels. From our balcony at the Park Hyatt we could see the Grand Hyatt (on the left) and the new Hyatt Regency (on the right). When the weather is nice you also have a great view of the skyline, though it was so damn hot when we were in Dubai that visibility was severely limited.
At check-in we had selected the mezze plate and lemon mint juice as the welcome amenity, in lieu of 1,000 points. After the mezze we had on Emirates, I found it rather underwhelming. Not only in terms of quantity, but the pita was tasteless and soggy as could be.
We were also offered a bottle of red wine, some snack mix, and fresh fruit, which I think is a standard amenity at this hotel.
We really didn’t use many facilities at the hotel otherwise, other than having breakfast at Cafe Arabesque one morning, which is the hotel’s main breakfast restaurant (there’s also an excellent Thai restaurant on property, but they don’t serve breakfast).
While I usually love sitting outside at Cafe Arabesque, I figured it was a bit warm to do that in this instance.
Breakfast at Cafe Arabesque consists of a buffet, and then you can order additional items off the menu. The breakfast menu read as follows:
For me the buffet is plenty, especially since I love food from the region. It’s a great spread for sure.
I didn’t want to overeat too much, so stuck mostly with local items, especially since it would be our only breakfast in the Middle East.
Matt had the poached eggs, which he said were quite good.
Service in the restaurant was excellent this time around, and we were offered multiple coffee refills… which hasn’t been my experience here in the past.
As Matt explained, we ended up leaving the Park Hyatt quite early on our last day. While our flight was only after 7AM, we left for the airport closer to 1AM.
Park Hyatt Dubai bottom line
The Park Hyatt Dubai isn’t my favorite hotel in the world — I doubt any hotel in the UAE could be, given that service is generally lackluster — but it is my “go to” property in Dubai. I love the location, given that it’s in close proximity to so many of the places I want to be. And I love how it feels so secluded, and not like a city property.
Our stay at the Park Hyatt was pretty flawless, about as good as I’ve had here. I’ll be checking out a new property the next time I stay in Dubai, but given that it was Matt’s first time and that our time was limited, this seemed like the best option.
Do you have a favorite hotel in Dubai?