Can You Be Matched To The Improved Citi Premier Sign-Up Bonus?

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Update: This offer for the Citi ThankYou® Premier Card is expired. Learn more about the current offer here.

Update: This offer is expired. You can find the current offer details here.

Sorry for the slew of Citi posts, but it’s a big day (and has kind of been a big month) as far as Citi personal credit cards go.

Earlier today I wrote about the increased sign-up bonus on the Citi ThankYou® Premier Card. The card is offering 50,000 bonus ThankYou Points after $3,000 in purchases within the first three months of account opening. On top of that, the annual fee is waived the first year, and $95 per year thereafter.

I actually applied for this card last month (actually, a month to the day), in anticipation of the positive changes which were being made to the card as of this past weekend.

When I applied, the sign-up bonus was 20,000 points after $2,000 in purchases within the first three months of account opening, and then an additional 30,000 points after another $3,000 in purchases within the first three months of your second year of being a cardmember.

While the end result of getting 50,000 points was the same, the minimum spend was higher, and you had to pay your second year’s annual fee before getting the last 30,000 points. And ultimately with the uncertainty in this hobby, 30,000 points today are worth more than 30,000 points next year.

So I sent a secure message to Citi asking if they’d consider matching me to the improved offer, and I’m happy to report that they did:

Your account is enrolled in the promotional offer to receive 50,000 bonus ThankYou Points as long as you spend $3,000 by 06/20/2015.

Please allow 2 billing periods after you have made the necessary purchases for the points to appear on your statement. If they have not appeared after that time, please call us. For your convenience, our number is listed on the back of your card.

We appreciate your business and value you as our customer. Please let us know if we can be of further assistance.

So if you applied for the Citi ThankYou® Premier Card recently, it can’t hurt to send a secure message through their website and ask if they’ll match you to the more lucrative sign-up bonus.

That means between applying for the Citi ThankYou® Premier Card last month and the Citi Prestige® Card this month, I’ll soon have over 100,000 ThankYou Rewards points. Those are points which I can either transfer to Singapore KrisFlyer, or redeem for $1,600+ worth of airfare on American/US Airways.

If you recently applied for the Citi ThankYou® Premier Card, have you been able to get them to match you to the increased sign-up bonus? If so, when did you originally apply?

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Comments

  1. In theory, anyway, the maximum “look back” period on Citi’s offer matching is generally 90 days. Actual experience, obviously, may differ, but that’s my understanding and that’s also what a Citi CS told me recently.

  2. I applied in branch and was “promised” 30k points for spending $3k, and another 30k if within a year, my total spending was $12k. (or something similar to that). My annual fee was also slightly less at $350 (rather than $450). I’d like to match to 50k + 30k in points, but I don’t think they’ll do that. Also, I want the 60k total (since I probably will have no problem spending the $12k in a year), so I don’t think I’m going to tinker, because I’m afraid the representative will end up costing me miles. Do you have any suggestions as to what I should ask for?

  3. So, two questions. I think they are related, in that the answer should be the same for both, but I’m not sure:

    1) If you’ve already met the $2k in spend for the original offer, do you think you have to spend another $3k or just $1k?

    2) In the second year, if you spend $3k, do you think you’ll get the other 30k points from the original offer?

  4. I got this and I applied 3 days after you because my spend needs to be done by 06-23-15. Any ideas?
    ______________________________
    Our records do not indicate that you have been solicited to receive the offer you mentioned. Unfortunately, the time frame to dispute your enrollment in a different online offer has elapsed and we are unable to investigate your dispute.

    We regret any inconvenience or difficulty this may have caused you. Please let us know if we can be of further assistance.

  5. Jamie – You can either tweet @AskCiti and have them enroll you or respond to the secure message that the offer you are referring to is a public offer (you can even provide the link, even though they say you can’t provide links). Hopefully one of those methods work for you.

  6. I applied and was approved on March 24. After I saw the new offer this morning, I sent a secure message to Citi and received the same response you did, Lucky.

    I’m new to Citi TYP, so this, along with my new Prestige card, is a swell start.

  7. its not 1600 by aa cus only the pretige you can redeem for 800 by aa the premier dosent have this benefit (maybe in 1 thankyou acount it will work?????? maybe

  8. @ yanky — You can transfer points from the Citi Premier to the Citi Prestige if you have both cards. And then those can be redeemed at the “premium” rates for travel on American.

  9. Lucky,

    If my wife gets the premier, and I get the prestige, can she transfer her points to my account?

  10. Thanks for the head’s up! Applied this morning after reading your article and got approved….glad i held off for a bit. Think i will put the 50K in my SQ account – great use of SQ miles is business class travel within SE Asia – only 17K o/w after online redemption discount.

  11. Nick – Yes, you can transfer TY Point between TY accounts freely but with the caveat that the transferred point will expire 90 days after the transfer. If you are transferring to a travel partner, the name on the destination account must match the name on the TY account.

  12. I sent Citi a secure message yesterday and received this:

    Our records show your ThankYou Premier Card account was opened with the promotional offer to earn 50,000 Bonus ThankYou Points after completing $3,000.00 in eligible purchases with the first 3 months of card membership ending on 6/2/2015.

    If there is any way we can be of further assistance, please feel free to contact us.

  13. I called yesterday after I noticed the improved offer. I was told I am enrolled in new offer for 50,000 points if I spend $3000 but also that the original offer of 30,000 points after $3,000 in the second year will remain on the card.

  14. @Ben: ” Yes, you can transfer TY Point between TY accounts freely but with the caveat that the transferred point will expire 90 days after the transfer.”

    Thanks for pointing that out, but that really needs to show up in an article at some point. That’s an interesting twist compared to many other card programs. I understand why they would have done it (reduce churn/cancelling of cards immediately after getting bonus points), but still sneaky and not something I’d expect.

  15. Has anyone else been hit with a 1st year annual fee?
    We applied for this card (same link, wife and I) two separate days (3/29 and 4/1) and we were both hit with a $95 annual fee when the first statement closed. I had my approval status page saved indicating no fee for the 1st year, but my wife didn’t – now it looks like I’ll have to fax in that sheet but my wife has no recourse. On the other hand, we were also able to get the bonus points matched to 50k after 3k spend.

  16. I applied for the Thank You Premier back on January 20th, was approved on the 23rd, met the minimum spend and had the initial 20,000 bonus points by February 25th. I thought that would probably be too far in the past to get the offer match for this new 50,000 point offer but thanks to this post I decided to ask anyways by sending a secure message yesterday.

    This morning I got this response:

    “Our records show that your account has been enrolled in the offer to earn 50,000 bonus Thank You points if you spent $3,000 by 4/22/15.

    We show that you did met this spending requirement, the 20,000 bonus Thank You points were added to your account on 2/25/15. We have also added the additional 30,000 bonus points to your account.

    Please allow 5-7 business days for the 30,000 bonus points to post to your account.

    If there is any way we can be of further assistance, please feel free to contact us.”

    Definitely worth sending a friendly inquiry to see if you get the offer match.

  17. I just signed up and received a Citi Prestige card in the last few weeks. On top of that, I signed up for their AA Platinum MC (I’ve already completed my spend on that). So I don’t want to get another Citi card now. Do you think they will repeat this 50K offer in the near future? I am hoping to do a “dream trip” to Asia in a couple of years and I am already laying out a plan to get the points I need for that trip (and there will be a lot thanks to see all the coverage of SQ and Emirates’ A380 first class cabins!!! 😉 )

  18. @ DebrianTravels.com — Well since no end date has been announced for this promotion yet, it could just be that it’s sticking around for a while. We’ll see!

  19. @ CJ — Hmmm, are they requesting that you fax it in by phone? Seems very odd, since no version of the offer I’ve seen has a first year annual fee.

  20. I actually called CITI and got a sweeter deal. They gave me the 50K for this year with 2K spend, the reason the CA said was because they could only change one of the offers…I mentioned the public offer with advise from Frequent Miler (Greg) before I saw this post.

    Thanks for keeping the rest in the loop.

  21. My Citi Premier was approved on March 24th (with the 20K+30K offer) and I sent secure message asking to be matched to the current 50K offer on April 21st. I got a reply saying that my request was accepted. However, I was then charged a $95 annual fee on the next day…called Citi and representative said that they cannot see the annual-fee-waive offer. What to do now?

  22. @ Allen — Maybe send them a link to the publicly available application? That’s the standard offer. I don’t even know of an offer which does have the annual fee the first year.

  23. Ben / fellow readers,

    Do you recall how long it took for your card to arrive? I applied on 7/25 (approved instantly with an immediate phonecall), received an email on 7/29 that the card should “arrive shortly”. I called Citi and was told that the car was mailed out on 7/29, and a week later, nothing yet. Wondering if this is the norm with Citi. Certainly a far cry from Chase’s CSP, which was expedited and arrived within 3 days of application.

    Thanks,
    Arun.

  24. @ Arun — Hmmm, that’s odd. Mine arrived within a few days. I’d maybe give it a couple more days, and otherwise call back? Strange for sure.

  25. Does Citi have a refer a friend program? I have the Citi Premier and would like to refer her so that I get a bonus and she does too. I know Chase sometimes offers such things for their cards.

    Does anything exist like this for Citi?

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