Hyatt Regency London The Churchill Reopening March 16, 2015

All things considered Hyatt’s offerings in London are pretty weak. They have two hotels (the Andaz London Liverpool Street and the Hyatt Regency The Churchill), compared to the nearly 40 properties that Hilton has (admittedly Hilton has a much larger global footprint than Hyatt, but it’s not 20x as big).

Unfortunately Hyatt’s London portfolio was weakened even further last November, when the Hyatt Regency London The Churchill had a gas explosion, which shut the hotel down for several months.

Anyway, it looks like the Hyatt Regency London The Churchill will finally be reopening next week — the hotel is slated to reopen on Monday, March 16, 2015.

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I’ve actually never stayed at the Hyatt Regency. Instead I’ve only stayed at the Andaz London Liverpool Street, which I really loved.

Andaz-London-Liverpool-Street-20

It was historic while still feeling modern and fresh, had reasonably large rooms, and the breakfast spread was great.

Andaz-London-Liverpool-Street-36

Based on everything I’ve heard the Hyatt Regency is a bit past its prime, though it’s more “traditional” of a hotel, and it has a Regency Club, if that’s your preference in terms of hotel amenities.

Hyatt-Regency-London

So this is great news if you’re a regular at the hotel and looking to return. But it’s also great news if you’re an Andaz loyalist, since hopefully it drives down demand for that hotel a bit, meaning award nights will be easier to book, and maybe rates will even be a bit lower.

For what it’s worth, both properties are Category 6 Hyatt Gold Passport hotels, making a free night redemption 25,000 points per night (while pending availability, Points + Cash costs 12,500 points plus $150 per night). As a rule of thumb the rates between the two hotels are comparable on weekdays, while on weekends the Andaz is much cheaper than the Hyatt Regency.

Andaz-Hyatt-Regency-London-Rates

To anyone that has stayed at the Hyatt Regency, how was your experience? Should I check it out the next time I’m in London, rather than the Andaz?

Comments

  1. I posted this in another blog but thought I would post here as well in case your readers are interested. I know most bloggers and readers like to stay at American hotel chains as much as possible to maximize points and loyalty status but after spending many nights in hotels in Europe I would recommend you to try some of the local boutique hotels mainly in London and Paris which offers a superb level of service and quality that you wonā€™t get at a 400+ rooms international chain hotel. For London I highly recommend these 3 options:
    1) Firmdale Hotels: http://www.firmdalehotels.com/ (stayed several times at their Covent Garden and Haymarket locations and they are top notch);
    2) Red Carnation Hotels: http://www.firmdalehotels.com/ (their MIlestone property is rated among one of the best in London);
    3) The Ampersand Hotel: http://www.ampersandhotel.com/ (my favorite hotel in the South Kensignton area).

    Yes, points and miles are important but my travel experience comes first. If the options are the same I will certainly give preference for a property or airline that gives me the points/miles. However, if there is a better option at similar price without getting points or miles I will take it and London and Paris are perfect examples where you can stay in way better properties than American hotel chains in my opinion.

  2. I stayed at the Hyatt Regency last summer for two weeks. Most of the taxi drivers didn’t even know it was a Hyatt, and knew it simply as “The Churchill”. It was a fine hotel, but nothing special. I was sort of forced to stay there because it is my company’s “preferred hotel” and right across Portman Square from our London office.

    My company pays for the night prior to arrival so we can check in early morning upon arrival. Some hotels don’t handle that well, but the Hyatt check in at 8am was quick and painless.

    Oddly, my favorite part of the hotel was the HUGE and gorgeous portrait of Queen Elizabeth behind the front desk. I hope that wasn’t damaged in the explosion.

    If I were choosing a hotel on my own, I would probably choose another property — perhaps they Andaz. But, I’m normally a Starwood guy.

  3. I hope they are able to turn it around. I was at the Andaz Wall Street in January and they had recently closed the restaurant and it really seems to be going down hill. From what I heard from the staff, the hotel closed for a while after Hurricane Sandy and for whatever reason the customers moved on to other things and it just hasn’t been able to recover.

  4. My wife and I stayed at The Churchill in late October, not long before the explosion. We were treated very well by the staff and upgraded on an award stay. I’ve only stayed at one Andaz (Savannah), so comparison is difficult.

    The Portman Sq location was much better for our needs ( vs the Andaz location) and, in my humble opinion, The Churchill would certainly be worth giving a try. You are correct Ben, it is rather ridiculous that Hyatt has just 2 locations in London.

  5. Thanks for the recs, Santastico. I am headed to London later this year for the first time in over a decade, and I like staying in boutique hotels when I travel.

  6. My wife and I also stayed at the HR Churchill in October. We were upgraded to a suite on an award stay. I found the room very comfortable and not at all dated. We enjoyed the Regency Club. I’ve not stayed in an Andaz so I can’t compare. However, on that same trip, we stayed in the HR Nice. Other than the fact that the view of the Mediterranean clearly beat out the view of Portman Square, we liked the Churchill better. In London, we’ve also stayed at the Chesterfield Mayfair, one of the Red Carnation hotels that Santastico recommended. Again, I thought the service and the property were much better at the Churchill.

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