My favorite thing about blogging is hearing what you guys have to say. You’ve actually chimed in over 200,000 times in the comments section of the blog. Comments range from thought provokingly insightful to complete digital garbage. But that’s part of the beauty of the internet… right? 😉
One of the most prolific commenters I’ve had the past couple of months has been DCS. What is he radically passionate about, you ask? Hello Kitty? One Direction? Hot nuts? Macadamia nuts not being served in packages?
Is this Hilton’s biggest fan?
Nope, of all things… Hilton HHonors!
His perspective really is fascinating.
Hilton apparently offers guaranteed late check-out:
(b) they don’t offer guaranteed late check-out as an elite benefit: Wrong again. Late check out has always been a HHonors benefit, not only for elites but also for ‘blue members’, i.e. those without status. The only requirement. which is universal in the industry, is that a timely request for late check out be made.
Are you Hilton Diamond and not getting suite upgrades 100% of the time? If so, you’re doing things wrong:
(a) They’re not good with suite upgrades: This is simply wrong. I am a Hilton Diamond and, unlike Gold Passport Diamond suite upgrades, Hilton HHonors Diamond suite upgrades are unlimited and good even on reward stays, depending on availability (same requirement as at GP), but availability is excellent at HHonors (100% so far for this Diamond)
And DCS has proof that he’s getting these suite upgrades:
Now for my claimed astronomical suite upgrade success rate at Hilton property, below I provide a link to a publicly accessible thread that shows — yes, shows — photos of the suites into which I was upgraded between 2012-2013. I had not planned on posting photos of my 100% suite upgrades for 2014 but I will do an update in that thread simply to have the last, bigger laughter, when I show the insides of all my 100% suite upgrades in 2014.
Here’s the link:
How do you know the photos of the suites are real? Check each property’s web site to see what is classified as a suite, and most photos show a personal item like a laptop or shoe (also I will be happy to send you the originals privately if you wish since the dates and GPS coordinates are stored for each photo).
I am right now at the LAX United club lounge, on my way to SIN and am about to board a B787-8 ‘Dreamliner’ for NRT (then NRT to SIN). So, I will have 12 hr to dig out and prepare for posting the pictures of my 2014 suite upgrades. I hope to post them when I land at NRT, at the earliest, or from SIN. I will provide the link right here, then I will have that last, bigger, laugh.. 😉
Clearly Hyatt Gold Passport is a crap loyalty program, because unlike Hilton HHonors it isn’t “mature:”
Gold Passport as a loyalty program is lacking because it is clearly still trying to find its way. If you want a mature program, go with Hilton Honors (unlimited suite upgrades for Diamonds + “Diamond Force”) or Marriott Rewards, in that order…
In terms of Hyatt Gold Passport, apparently when 22 hotels go up in cost and 48 hotels go down in cost, that’s at best a wash:
I am not sure how simply moving 70 of some 500 hotels (14%) up (~4%) or down (~10%) the categories is a “net positive”. At best, it is a wash, unless the view is that Hyatt could have increased the rates, which they did not but, then again, neither has any other major hotel program…at least not that I have seen.
Oh, and apparently Hilton Diamond is much more valuable than Hyatt Diamond. As a matter of fact, Hyatt Diamond is at best as valuable as Hilton Gold:
Wow! You should stick to writing about loyalty systems that you know something about. The notion that there is little differentiation between is HH Diamond and Gold has been debunked, ad nauseam, and yet you keep repeating it. Why is that? Also, to claim that HH Diamond is the least valuable top tier status has no basis in reality. How about this: Since the benefits of Hyatt GP Diamond are, at best, comparable to those HH Gold or Marriott Gold — clearly indicating that HH Diamond is superior to Hyatt Diamond — where do you rank the GP lifetime status?
So what the hell am I missing? I can’t get a Hilton Diamond suite upgrade for the life of me. Late check-out? Yep, maybe I get 1PM check-out if they’re feeling generous.
I’m not saying this to pick on DCS. If anything, I think he likes the attention. 😉
But I find this really, really fascinating. I don’t think DCS is a troll. I think he’s genuinely this big of a fan of Hilton HHonors.
Now, there are some things I think he simply doesn’t understand. With Hyatt and Starwood you get guarantied 4PM late check-out at all non-resorts. Guaranteed. Even if the hotel is overbooked the next night. He still argues Hilton basically offers the same benefit, which is simply not true in any way, both in terms of the rules and anecdotally.
But 100% suite upgrades as a Hilton Diamond — really?!?!?
Anyway, keep fighting the (not so) good fight, DCS. Your passion is impressive!