Gogo Introduces Global Unlimited Plan

As I’ve said many times before, I’m a big fan of in-flight internet. I don’t actually remember how transcons worked in the days before Gogo.

I have a Gogo Unlimited plan for $44.95 per month, which is well worth the money to me. I believe the cost is now $59.95 per month, though they’ve grandfathered in people with old pricing plans. While it’s certainly not cheap, it’s a bargain compared to what they’re charging nowadays for individual flight passes, which can often be ~$25.

Anyway, I just received the following email from Gogo:

We’re reaching out to inform you of some upcoming changes to your Gogo Unlimited subscription service beginning 3/1/2015.

Your current plan provides you with inflight internet access on domestic Gogo equipped flights (i.e., those operating between destinations within the United States, Canada, and Mexico, where network coverage is available). If you take no action, this will not change – you will still be able to access the internet on these flights. Following 3/1/2015, however, your current plan will no longer include internet access on Gogo equipped international flights (i.e., flights other than those described above).

For international travelers, we now offer a Gogo Unlimited Global plan. This plan will provide internet access on Gogo equipped aircraft flying anywhere in the world. A monthly rate increase of $15 over Gogo Unlimited’s current retail price of $59.95 will apply for Gogo Unlimited Global. Choosing to upgrade by the 2/15/2015 cutoff date will lock in this monthly rate of $74.95 through December 2015.

I was a bit confused at first, since I didn’t realize Gogo was offered on any flights outside of the US, Canada, and Mexico.

But after doing a bit of digging, it seems that Delta actually uses Gogo for their international longhaul flights. And Japan Airlines also uses them for select flights.

Gogo-Wifi

So I’m guessing at first it was included in the “general” pricing since very few Delta aircraft had Gogo internet on longhaul flights. But as more international planes are equipped with Gogo wifi, I guess it makes sense to charge extra. $15 per month is a very reasonable premium if you are a frequent Delta longhaul flyer. Then again, if you were grandfathered in at the old rates with Gogo, you’re really paying a premium of $30 per month, which is more substantial.

Anyway, the change doesn’t effect me, but it’ll surely impact others. You Delta longhaul flyers have been getting a heck of a deal with Gogo Unlimited plans!

Comments

  1. lucky,

    So I see that Delta participates, but on my longhaul flights (SEA-HKG & SEA-NRT) how do I actually know if the plane is so equipped?

    When I check on my upcoming HKG flight Delta offers this: “Wi-Fi is available while over the continental United States only.” And if there was ever a longhaul flight DL281 & DL282 are it, the longest nonstop for Delta metal.

    I do not see a Wi-Fi icon (or any icons for that matter) on my Fly Delta app or the “My Trips” section of their website.

    Not sure how one is supposed to know definitively if they offer this and when, although for a 14+ hour flight it sure could come in useful. I could get a day’s work done and still have spare time for entertainment on my laptop/tablet.

    Regardless, do you think Delta will still offer inflight streaming of entertainment on all of these flights (HKG, NRT and returns)?

  2. @Jason- United actually has three wifi providers. Gogo is the provider on the United PS fleet. Legacy continental aircraft are using LiveTV (who also provides the Directv on those aircraft). Legacy United aircraft are using the Panasonic system.

    This is just one example of some of the problems with United. You would think a consistent onboard experience would be a given, but…….

  3. Ben, I was on a DL flight from KIX-HNL on their 744 when you made your post that you were literally on top of the world with your father. The speeds have been very reliable when using the wifi over the Pacific. I am impressed with Gogo! I might have to consider this plan…

  4. I am a Delta Diamond and frequently fly Delta to Europe. I have yet to be on a flight with any Wi-Fi service. They are talking entirely too long to equip these flights.

  5. I have been using the long haul gogo wifi for a while on Delta’s A330 and 747’s. I just came back from Thailand and was able to use it on this past trip with excellent speeds. Not many people know about it and they crew don’t tell you it’s offered either, though I think they just don’t know. I was excited to know that it was included in my monthly when I first started using it, well until I too received that email. That’s a hefty price increase for international.

  6. charging more on those flights make sense…for int’l flights they have to use sat. based “internet” .v. terrestrial tower based infrastructure…since the sat. costs more (and has higher bandwidth resp. to land-based towers) you’re going to pay more..simple as that. Plus they don’t own the sats, so renting isn’t cheap…putting up own sat(s)…not in their future either.

    I consulted there…so familiar with it quite well.

  7. The pilots know if the airplane is equipped with satellite internet. There are
    some additional pieces of equipment installed and an increase in fuel burn for
    the drag caused by the sat antenna. The main problem is that the installation
    process is not rapid, so on any given international flight, there is no way of
    knowing if that flight segment will have internet until you arrive at the aircraft.

    As a passenger sitting at the gate you can tell by looking at the top of the aircraft fuselage.
    Search for a large dome or flat cylinder. That is the housing for the sat antenna.

    For flight crew its easier. Several items in the logbook and flight paperwork only appear
    on wifi equipped aircraft.

    In either case, the specific ship assigned to that flight may be determined a few days of less
    than a day in advance.

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