Last week I wrote about a system issue between Air Canada’s Aeroplan program and Air China, whereby award tickets weren’t properly being issued. Even though Aeroplan was issuing award tickets for travel on Air China, there was a communication error whereby they weren’t confirming on Air China’s end.
Given that this issue was impacting hundreds of tickets, Aeroplan pulled all Air China award space to prevent more tickets from being issued with this error.
The good news is that this has been fixed, so Air Canada Aeroplan miles can once again be redeemed for travel on Air China, both through Aeroplan’s website and by phone.
While Air China doesn’t have the best premium cabin products in the world, they do have a fairly good hard product. The best part is that Aeroplan doesn’t impose fuel surcharges for travel on Air China, unlike for travel on most of their other partner airlines. Add in the fact that they release quite a bit of first and business class award space in advance, and it’s a great option for redeeming Aeroplan miles.
Air China 777-300ER first class
(Tip of the hat to Matthew)