On that trip I flew:
- China Southern A380 First Class Los Angeles to Guangzhou
- China Southern A330 First Class Guangzhou to Tokyo Narita
- Korean Air 777 First Class Tokyo Narita to Seoul Incheon
- Korean Air A380 First Class Seoul Incheon to Los Angeles
I had high hopes for both airlines, in particular China Southern, given their A380 service between Los Angeles and Guangzhou, and how much award space they released. While the Korean Air flights actually exceeded my expectations, the China Southern flights kinda left me speechless.
The trip report of my Los Angeles to Guangzhou flight ended up being my most read trip report ever, especially after it got picked up by Weibo, the Chinese version of Twitter.
Unfortunately it looks like the post was so popular that China Southern management took actions based on it, and demoted the entire first class crew and purser to “common” flight attendants. That made me feel horribly, because at the end of the day I’d attribute most of the failures to poor management decisions.
I received an email from China Southern’s “Assistant President Airline Products & Services Management,” claiming that they’ll work on improving the premium cabin experience.
China Southern will be launching 777-300ER service to New York JFK in a couple of weeks, and I’m a bit torn about whether I should book an award ticket on it or not:
- I’m sure it’s something many of you would be interested in reading about, partly for amusement, and partly to see if the previous flight was a one off experience
- At the same time, I don’t want the flight to lead to more flight attendants being demoted
What do you guys think? Should I give China Southern another shot? Put another way, is it time for Duc De Paris Part Deux?