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I’m a huge fan of Uber, which really has revolutionized the car service and taxi industry. For the two of you not familiar with Uber, they basically offer an on demand car service which you can order directly from your phone.
No cash changes hands when you ride with Uber (you’re not even supposed to tip in cash), but instead your card is charged automatically for the ride. And the best part is that Uber offers several types of services, including UberX (which is often cheaper than a taxi), and Uber Black, which offers great rates on town cars.
If you’re not yet a member of Uber, you can sign up for Uber now and will automatically receive a $10 credit. You can sign up using my referral link or feel free to post your link below and people can sign up through there. Once you’ve signed up with a referral link you should immediately see the $10 credit in your account. In the past they’ve offered higher promotional bonuses for new members, but that’s the current “standard” offer.
Anyway, American Express and Uber announced an extension of their partnership today, which consists of a few things:
Earn 2x Membership Rewards points for Uber rides
Card members enrolled in the US Membership Rewards program can earn 2x Membership Rewards points when they link their card to Uber and use it to pay for rides. Once a card member with an eligible card on file with Uber downloads the latest version of the app, they will see the prompt to enroll the card in the program with just one tap.
This is nice in theory, but I think it’s worth keeping in mind that the Chase Sapphire Preferred® Card already offers double points on travel, which includes Uber. That means with the Chase Sapphire Preferred® Card you’re already earning 2.14 Ultimate Rewards points per dollar spent on Uber, which I’d consider to be at least as value as 2.0 Membership Rewards points.
So if anything this is American Express simply “catching up” with Chase, but they’re hardly creating a unique value proposition here.
Spend Membership Rewards points for Uber rides
Card members enrolled in the US Membership Rewards program also have the option of redeeming Membership Rewards points for Uber rides, at the rate of one cent per point. That’s definitely not a way I’d choose to redeem my Membership Rewards points, given that there are much more valuable uses.
If you do want to use this option, be sure to download the latest version of the Uber app, enroll your card which accrues Membership Rewards points, and then you’ll be given the option to “use points” with each ride.
American Express Rewarding Uber drivers with best customer service
This is probably my favorite part of the program:
Sixth Star Awards Program for Driver Partners Rewards Best in Customer Service
As part of the launch, Uber will also roll out a new incentive program funded by American Express – the Sixth Star Awards. The awards will recognize the highest-rated Uber driver partners for service excellence and loyalty. Each week, Uber will select one of its most highly-rated driver partners to receive the award, which includes a special prize valued at $1,000.
I really love Uber
I really can’t emphasize enough how much I love Uber. A couple of weeks ago I was in Miami before Uber launched there, which was the first time in forever that I’ve had to use car transportation that wasn’t Uber. The driver was rude, and when I asked to pay with a credit card he huffed and puffed and claimed I couldn’t (even though the sticker specifically said I could). When I explained I didn’t have cash, he agreed, though claimed his “machine was broken” and that I “better tip good.” So he had to call in my credit card number, which meant I had to sit in the taxi for 10 minutes at the airport. On top of that I got double charged. I wish the taxi companies would invest money in improving their product rather than greasing the palms of politicians.
Compare that to my Uber ride yesterday. The driver was basically offering a convenience store worth of goodies from his console. He asked me if the temperature was okay, what kind of music I wanted to listen to, and what route I wanted to take. The service with Uber is just consistently excellent, in my opinion.
Uber car goodies
It’s amazing what good instant feedback and competition does for the world…