While this was announced a while back, it’s worth noting that US Airways will be “enhancing” their inflight service beginning this coming Tuesday, April 1st, 2014. This will be to align more closely with American’s policies (which is great news, because the alternative would be American adopting
frat party US Airways standards).
Now, typically seeing the word “enhancements” in conjunction with an airline announcement (especially with an “April 1st” effective date) would have me running for the hills, but in this case the changes are positive.
Here’s what we can expect in terms of meal service:
- On flights less than 1 hour, enjoy a morning and afternoon/evening beverage with a snack
- We’re offering our signature snack basket on flights 1 – 2 hours in length
- Lite Bites, a new snack basket including fresh fruit, breakfast cakes and finger sandwiches, will be offered on flights 2 – 2:45 hours long, as well as on flights departing after 8 PM
- On flights from Charlotte to Minneapolis and from Philadelphia to Minneapolis, enjoy meal service: Breakfast 5 AM – 9 AM, Lunch 9:01 AM – 1:30 PM, Dinner 4:01 PM – 8 PM, Lite Bites 1:31 PM – 4 PM and after 8 PM**
- A meal is offered on flights 2:45 – 3:30 hours long from 5 AM to 8 PM, and Lite Bites are offered after 8 PM**
- On flights longer than 4:30 hours, enjoy meal service with a snack basket 5 AM to 8 PM, and Lite Bites with a Continental Breakfast Box served after 8 PM and on late night flights
- New glassware on all domestic First Class flights
I’m not going to lie, I can’t wait to see the execution of this. Last time I flew US Airways first class from Phoenix to Chicago the flight attendant working the 12 seat first class cabin was completely flustered and was saying “I don’t know how I’m supposed to serve drinks and 12 meals in just over three hours.” I think they need to send her onto a 20 minute Singapore to Kuala Lumpur flight for a bit of perspective. 😉
Then they’re making the following main cabin meal updates:
On flights from 2:45 – 3:30 hours, our fruit & cheese plate, morning breakfast sandwich and afternoon sandwiches are available for purchase
And the following changes to wine in domestic first class:
Premium wines are now available in Main Cabin on all domestic routes 3:30 hours and longer
Not sure what constitutes premium wines… maybe they’re switching from boxed to Trader Joe’s Two Buck Chuck?
Then they’re also making some positive changes to entertainment in international business class:
- On B757 and B767 operated flights, enjoy the new Samsung Galaxy Tab™ offering 60 movies, as well as a greater variety of television programs and audio selections
- This spring, we’re doubling the entertainment selections on our A330s to offer you more than 250 movies, 350 audio options and more
- Also, this spring, we’ll debut new Bose® QuietComfort® 15 Acoustic Noise Cancelling® headphones
And then they’re changing the names of their classes of service to align with American:
The names of the US Airways classes of service will be changed to align with American Airlines.
- Envoy is now Business Class
- Coach and Economy are now referred to as Main Cabin
Here’s to hoping the rest of the merger is carried out in a similar fashion, with US Airways adopting the American way (especially in regards to the AAdvantage program)!